Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pat V
2 months ago
Stopped in today for a car battery, they tested mine first and the staff were excellent looking up the specifics for my vehicle and put it in my trunk. Great service and a well stocked store. Highly recommended for all your automotive needs if you are in the area. Store is clean and organized. A nice size parking lot as well. They also have online ordering.

  Valerie D.
5 months ago
I went into Advanced Auto Parts because I needed a new car battery. I was helped by Carlos (I think this was his name, young man with curly hair) who did an excellent job with everything from testing the battery to installing a new one for me. He was very friendly, polite and serviced my car with proficiency and confidence. I did not expect such great customer service. Thank you!

  Corey Rosenthal
a month ago
Had to go in twice because the first guy didn't give me everything that I needed. And then the second guy I dealt with was a little rude and not very helpful.

  Anthony DiRocco
a year ago
If I could leave 0 stars, I would. My son purchased a battery for his car yesterday from here while at the same time, I purchased a battery from a different store and installed it for him, not knowing that he purchased one. He went back to Advance Auto not even 2 hours later to return the unused battery and the manager told him he could not return it, even though he didn't use it. My wife called the store to speak with the manager, to explain the situation to him (politely, I may add) and he deliberately hung up on her. She called back and said, "we must have gotten disconnected". His answer was "yeah, something like that". No joke! He really said that! You should be careful of the people you hire, they will ruin your business.So today, my son and my wife decided to go to the store in person and ask again if they can return the battery. The owner was there and told my wife to have me uninstall the battery that I have already installed and return that one to where I bought it. Another joke. You cannot return a battery if it is used, so why would the place that I purchased it from take it back? I wouldn't expect them to.If just one person reads this review and it makes them decide to bring their business elsewhere, that will be worth the $200 I wasted on a brand new battery.

  Lydia L.
9 months ago
My car had some trouble recently and went to Advance Auto Parts, as it was the nearest shop I could find in the evening. The three gentlemen worked there were very helpful and I was able to drive my car safely after their help! Thank you!

  Gary
a year ago
Want to know why Amazon is so popular? Here s a reason. Went to this location for a cabin air filter. They have plenty. But guess what? Where is the book or device that tells me the product number? The three men at the counter in an empty store had no interest even as I walked out. Ordered on Amazon and will be here in two days.

  Frank Nicotero
9 months ago
Went there for LED fog lights.. had a slight issue because of Dodge being so weird but everyone was extremely helpful and problem solved

  robert stone
a year ago
I went out to go for a ride on my motorcycle batteries dead, thank God advance was open for business and had what I needed Happy Memorial Day

  Megan Laubach
3 years ago
The team at this store are extremely nice and helpful. They told us they wouldn t be able to typically change the battery for the type of car I brought in, but Jim and his team wouldn t let me drive away with the condition my battery was in due to how dangerous it could have been. We stopped going to a sister store closer to where we live due to inconsistent stocking, and we will definitely go the extra distance from now on to come back here. We definitely recommend!

  Pamela Greene
5 months ago
Steve is always so helpful and very knowledgeable when I shop here

  Paul Goott
2 years ago
Terrible first time customer experience. Before coming to store I signed up online to receive a 15% discount off 1st purchase. Came to store and selected items but store manager could not apply the discount code because he said it lacked a barcode. Instead only could offer 5%. This was a total bait and switch! Won't be a customer here and will tell my friends to go somewhere else. Waste if time.

  Marie Grover
2 years ago
Very pleased. Went in for a new battery. They install for free with purchase of battery. Staff was nice and installer stayed late to put the battery in. Never felt rushed and he did a thorough job. I will return for any other car needs that arise.

  tom g
a year ago
Went for windshield wiper blades for a Toyota Corolla. The staff member helped me find what I needed and installed them. Thank you.

  Eric Smith (Mr. So Large)
a year ago
I m more of an Autozone guy but since I ve went into this Advance Auto in Livingston I think I m a switch over, great service and very knowledgeable staff.

  Derrick Headen
2 years ago
I called first for a auto part and I was given a price of 39 dollars but i had to come in for them to order it. When I get there they say they have the part in Livingston. I asked to pay for it there but the worker said i had to pay up there because they would ship it to the store if I paid in advance. I go to Livingston and the price becomes 110 dollars. Putting me in a hard spot. I call east orange back after I was basically forced to buy the piece after the long trip. The guy said that it wasn't anything he could do and all there store prices are the same. Dirty so beware of this trick.

  Bill W
a year ago
I needed power steering fluid the other day. The store is very nicely set up and the employees are helpful.

  Tyronica Cooper
8 months ago
Everyone's very helpful nice and understanding help me to understand what was going on with my car

  Jonathan Hawk
a year ago
While tucked out of the way, the people there were helpful and attentive. I found what I was looking for under a different title. The helpful person was like a librarian!

  Ash GR
a year ago
Very helpful staff! Helped fix my wipers and chose as well. Best recommendation received!

  Rosmarie E . Engl
2 months ago
Very helpful friendly staff

  Judson Daniele
7 months ago
One of the only parts stores open on a Sunday.

  Fraser CPA Inc
6 months ago
They had the tool I needed and the cost was cheap.

  james martin
2 years ago
Jim,Joe, Sol and Betsy are great! Very Helpful-- Glad to have a wonderful and local full service parts warehouse

  Juan R
2 years ago
I'm glad this place opened up here... Staff is friendly and the place is well stocked.. They take oil for free which is awesome..

  nitin Goswami
a year ago
Ordered car filter, it was an easy pickup, good quality filter, easy installation.

  Larry Sitten
2 years ago
Had wht i needed for my 91 harley went back today for my 94 road king. Both times they had the stuff

  Bruce Banner
5 months ago
Great place and great staff!

  Terminandrew
2 years ago
Liked the unexpected 20% off coupon just didn't have money to use it

  Peter Chong
a year ago
This location has many auto detailing products that I love.

  Brett Burnham
a year ago
Great and friendly staff! Didn't feel pressured to buy