Larson Ford Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  shaun bless
a month ago
Steve is Amazing he made sure I was well taken care of. The security was from heaven she was very nice to me. I went to the wrong dealership that was closer. The way Larson Ford made me feel I rather drive the extra mile to have my Ford Bronco serviced. Lashaun Bless Owens

  Louis Rioux
a month ago
I have purchased numerous vehicles from this dealership and have had them serviced regularly at Larson Ford. I have never been disappointed and welcome this opportunity to endorse the men and women - who make up the Larson team.My truck had a recall and the part was waiting at the dealership to be installed. I went into the dealership and was pleasantly surprised to find an old friend working in the service department.The service department team were very professional and friendly. My experience was outstanding and memorable, because they had me in and out in about an hour.Thank you for being professionals and making my day off - a great day.

  Robert Wood
a month ago
Had all services done on my 2018 F-150. Chris was great Eric had everything done in a timely manner. Thumbs up.

  J Y
6 days ago
Chris Mercer is the best! He is very professional and courteous. He always is aware of my automotive needs. I highly recommend Larson Ford for all your service needs, the best dealership around.

  Robert Livingston
2 months ago
John Kaiser service writers with Chris Mercer and Chris Probansky are the most knowledgeable men I ve ever met in the business. You explain to them what your needs are they break it down for you for the most cost-effective and best results, I ve never had a comeback to redo a problem that I ve come to them with their pricing is outrageously good the timely fashion and getting it done is exceptional. The mechanics explained in detail what s being done with a nice short video what I don t understand I can call my service writer and explain it in detail. Larson Ford and their staff is my go-to place highly highly recommended.

  Mike Abatemarco
a week ago
Larson Ford was a pleasure to do business with. Susan was great. Very upbeat, professional, and caring. Wanted to make sure i was happy and getting the best possible deal. Very happy with experience.

  Robert Pellegrino
a month ago
As someone who has driven Fords his entire life, this is truly the first time I've found a service department and manager who has really gone to lengths to provide the best service possible. Chris M was honest, communicative and transparent and made every effort to ensure my repairs were completed to the fullest extent (not just bandaided) and that I was happy. It was a welcome change from many other service departments and experiences I've dealt with previously. Thank you to the entire team!

  Kathleen Kleinertz
3 months ago
Always a pleasure dealing with Chris and the team at Larsen Ford!! I have enjoyed my experience from buying my vehicle to any service that we've had done.Chris is friendly, knowledgeable and accommodating all the time.Thanks guys for renewing our faith in a good car dealership & service department!!

  Doreen DiRese
2 months ago
The service department at Larson Ford was professional and efficient. I had a 9:30 a.m. appointment for an oil change and software recall. They took my truck in on time. The service department sent me a video of my truck and described the work that was going to be done. I received a text message about an hour later that my vehicle was ready. I had a great experience and everyone I spoke with was kind and helpful.

  Margie
2 months ago
As usual, the Larson Ford Service Center was great! The whole process is just easy. The service was completed quickly and I was kept informed the whole time. I couldn t ask for a better experience which is why I only buy and service my cars at Larson Ford.

  marcus
2 months ago
Larson Ford is very trustworthy and easy to work with. My advisor Chris P always has the customers best interest. Car dealers get a bad reputation but Larson Ford gives car dealers a good reputation by its commitment to pleasing the customer. Trustworthy people to deal with!! Thank you Chris

  L Sko
a month ago
My experience with Quick Lane was exceptional. They picked up my vehicle on time. Called me when the job was finished. Delivered my car promptly. I will definitely use Quick Lane as often as I can. I have a 2014 Ford Taurus and even though I can go elsewhere I trust in the service and quality of care from Ford.

  Nick Bucciero
a month ago
Called Larson Service first thing in the morning, they were able to get me in the same day. It was my first experience waiting at the dealership for service. It was done so quickly that I had the rest of the day to enjoy. Thanks Chris

  Douglas Campbell
a month ago
I had a great experience with Larson Ford for my recent oil change. They were courteous kept me in formed and always professional. They take care of their customers.

  Mirtha Torres
4 months ago
John Kaiser, was very courteous and kept me updated with my repairs. The vehicle is running better than when I purchased!Unfortunately my transmission light came on at 32k miles. First, took the vehicle to Ford Freehold and was advised it was going to take about 4 weeks for them to repair as they didn t have a transmission mechanic available. Was suggested I try Old Bridge or Lakewood. Although it took 2 weeks for the repairs, and was not provided with a loaner, I m glad I went with Larson. Will be going back since I now have a recall on my rear view camera! Thank you for the service John!

  Tyler Causby123
2 months ago
Chris Porbansky (service advisor) has worked with me multiple times to fix all of my recalls and monitor issues for my ford maverick. He never gave up and was always available even stayed after work just to meet with me so I could explain the problems in detail. He is an excellent employee.

  Joan Merry-Devine
a month ago
I always take my car to Larson Ford for servicing and Steve was extremely helpful, he explained about a few things that needed to be done and I waited while my car was being serviced. He was polite and professional!

  Michael Langenberger
3 months ago
Very professional and always accommodating! I've been going to Larson for years and they always do a top notch job. They give fair, honest assessments of your situation and deliver quality work.

  Rick Szpakowski
a week ago
Larson Ford always has a very helpful and knowledgable staff to assist with all of my auto repair needs. They are always on time and efficient

  DAMIEN BALDWIN
4 months ago
We've used Larson Ford to service all the trucks in our fleet for almost 10 years.Chris Mercer is one of the most helpful customer service reps I've ever worked with.I highly recommend them.

  Sherrie Spohn-Lind
2 months ago
I highly recommend the Larson Ford Service Center, especially Chris with whom I have had numerous interactions: I have always been treated in a professional and cordial manner, efforts have always been made to correct issues in a timely manner, and when there have been delays such as waiting for a part, those delays or other issues have been communicated to me quickly. Repairs have been made without requiring follow-up appointments. And my questions are cheerfully answered.

  Bob Schnur
a month ago
Chris Mercer(Larson Ford) has taken care of my 2019 Ford Edge ST with all of my service required maintenance. Great place to have your vehicle serviced. Thank you Bob

  Bradley Morgan
2 months ago
Friendly & Professional staff. Service department kept me informed on my car. Quick & professional service and had be out in an hour. Prices were reasonable. Thanks again Chris for a job well done.

  Robyn H
2 weeks ago
It took 2 months, but it runs like a charm!Thank you to Steve for keeping me in the loop and to Corey for identifying the issue and correcting it.

  Kevin Linn
a month ago
I've been buying cars and using Larson Ford service for over 25 years I will not I repeat will not buy or service my vehicle anywhere else top rate. Excellent service,excellent staff,very friendly,and very helpful, and I live in toms River so yes I travel a few extra miles but it's worth it thank you Larson

  John Garcia
2 days ago
Larson ford has been my go to service center for my vehicle. Always delivered excellent service, and in a timely manner.

  Bill Newman
a week ago
I had an appt for a routine oil service. Everyone was great! Everything was done in a reasonable amount of time

  Craig Potter
2 months ago
I m so happy I made a change and came to Larson Ford. The service department are professional, friendly and communicate exactly what the issue is and how to resolve it.I ve been dealing with John and couldn t be happier.ThanksCraig

  Robert Livingston
a week ago
They are outstanding experiences and are the only dealership for my repairs and that s Larson Ford They have repairs done in a timely matter and affordable price they are my go-to place. From making an appointment with the service writers and getting my car back from the mechanics Just an outstanding experience.

  john garofalo
2 weeks ago
Awesome dealership and service center. John handles everything you need and goes out of his way to make you happy. I wouldn t trust my truck to anyone else.