Magic Lube & Rubber

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Fran Kutic
2 months ago
A new place for us this past year, & have been there several times for issues with 2 of my cars. Relatively young mechanics. but very knowledgeable. Many of them have worked on my cars ( Pete, Tyler. Justin, Josh ) & have done a great job. The service coordinators at the desk ( Dave & Lauren) were very organized, friendly, and helpful for any questions or concerns. Services were completed when promised. I would definitely recommend them all. The cost for services that included breaks, a battery, a throttle body, was about average, considering everything is more expensive these days. Overall great experience.

  Demetri Rodriguez
a week ago
2nd time coming here. First time they drained my break fluid after I stated I d get the job done else where for a lower cost. I didn t believe it when the 2nd mechanic mentioned this was done. This time they drained my oil after I said I d need to take my car since it s been there to long. They ll aim for upsell or over price via phone call, you disagree- they ll take something out and put it back together for you . My car has 0 oil. Should be a criminal charge. My car was there for 8 days, they took stuff apart, drained my oil, and ultimately fixed nothing. Before I took my car back I went and got new tires - they assisted putting the tires on my car 8 days later

  Susan Louth
4 months ago
Until someone recommended Magic Lube in Lake Hopatcong, I was taking my car to the dealer for service. My first service here was for an oil change and they were kind enough to replace the serpentine belt which I had purchased somewhere else. I returned today for an oil change and tire rotation. I m very pleased with not only the work done but also how knowledgeable, honest and courteous everyone in the entire shop is. I also like the fact that they do more than just oil changes. It s a relief to find good mechanics who are trustworthy and local. When you pick up your car you will be advised if there is anything requiring attention. It will be a printed out report and also pictures. You can see for yourself rather than just taking their word for it. They ll discuss with you about repairs that may need immediate attention and advise of repairs that you can wait a little while to do. I will be taking both of my cars here from now on and I recommend Magic Lube to anyone who needs a simple oil change or a more entailed repair.

  Doug Kandel
2 months ago
Real pros here. Friendly and knowledgeable service. They give a thorough written report with estimates of all work that needs to be done on your vehicle whenever it's brought in. Really good information that I can use to keep an eye on conditions that are developing. Highly recommend

  Phil Harvey
5 months ago
Heard a strange sound coming from right rear area of our car. Without an appt, stopped in at 7:45am manager David said they could check it out right away. In no time they had it up on a lift, tech Josh showed me what was wrong (exhaust system mount needed to be reattached), he fixed it and they had me back on the road in minutes. Suffice to say, they earned my business and loyalty this car will now be serviced here. This is exactly what a neighborhood auto repair shop should be. Thanks guys!

  Craftsman Home Inspection Services
5 months ago
Ive been taking my vehicles here for all our maintenance needs. They do great work. They always recommend what's needed. I feel as if I'm in Good hands here! Thanks guysServices: Tires, Wheel alignmentServices: Tires, Wheel alignment

  Meghan Brown
8 months ago
Had a great recent experience here! David my advisor kept my updated the whole time and was very friendly as well as accommodating. Tyler my technician, was very knowledgeable, professional and got me in and out of the shop at a reasonable pace. I would definitely recommend coming here!

  Stephanie Abreu
5 months ago
These guys are so detailed and I love that they send you a diagnostic report complete with pictures and details of what needs to be done. David is always so accommodating when I forget to schedule my oil changes.

  Connor B
11 months ago
I never write reviews, but felt compelled to after visiting this shop. They replaced my oil, brakes, and a blown car door actuator, and they did an incredible job. a week or two later, they called to follow-up something I've never received from a mechanic. These guys genuinely care about the customers and they're good at what they do. Could not be happier with the service, and this is definitely my new go-to mechanic.Service: Oil change

  Katie Vanderhoof
11 months ago
David, Albert & Shawn ALL do a great job! Luckily we have found a business with honest people we can truly trust with our vehicles as well as our kids vehicles. All of the staff at these locations are friendly and I would def recommend them!Services: Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil change

  morgan king
11 months ago
Great shop! Very professional (ish, read update), thorough and honest. I ll absolutely (might, read update) be backUPDATE: I didn't give my address when I went in (need to know basis, you don't need to know) and got a call back next day pressuring me to give my address. When I again politely declined, service desk started speaking to me like a 6 year old trying to explain to me (the one who said I don't want extra mail) how mail works. Hun, if I wanted junk mail, flyers, rebates, coupons, etc, I would have given you my my info day 1. I understand why you want my info, but the first declined request should have been the last.Oil change was fine. Let's keep it at that. Don't call me.Service: Oil change

  Liam Mahon
11 months ago
I didn't get may car fixed here but I was biking by and had no water. I stopped in to hopefully buy some but they said I could have as much as I wanted for free. Super nice people. From looking around there garage, they had a nice looking, professional shop.

  Donna Butler
7 months ago
I needed some major work on my car recently and from the moment I walked in I felt I was in good hands. Very friendly service with knowledgeable mechanics. I couldn t have had a better experience.Service: Engine repairService: Engine repair

  karen sammartine
a year ago
Magic Lube and Rubber replaced the serpentine belt and tensioner plus several other items. They were attentive and honest. Their prices were very reasonable and fair. My car is running perfectly. I am now a regular customer and I would refer them to anyone!Service: Engine repairService: Engine repair

  Rafael Reynoso
9 months ago
US AT P.M.R SERVICES LLC. We take our trucks to this location. We have been very satisfied with the service.We are now going to start taking out car rental vehicles to this location as well. Hopefully we will get a discount for multiple vehicles. . Great place.Services: Vehicle safety inspection, Auto maintenance

  ERIC HENDRICKSEN
a year ago
I stopped in one day to see if they would let me look underneath my lowered truck on a lift. There lifts are flush with the ground (only place I have ever seen this) so it made it super easy to get the vehicle in the air. The guys could not have been any nicer and helped me do a vehicle inspection. I would highly recommend this place especially if you have a lowered vehicle. The tech I worked with seemed very knowledgeable.

  Flanders Vet Clinic
a year ago
I was having problems with my rear parking brake in my 2009 Toyota Highlander. It was making a weird rubbing noise and would not disengage the parking brake fully. Excellent repair was done by Tyler and I got the car back in record timing! Would highly recommend! - Nick M

  Michael Davidson
a year ago
I was going to take my truck to the dealer for a frozen steering wheel but stopped by this new shop near my house to see if they could help. David the lead service consultant was very friendly and wanted to help if at all possible. The mechanic on duty (Tyler) actually made a house call and was able to unlock the wheel because even though I had tried, I did not have the right touch. He did not even charge me! This saved me from having to call a flatbed and then face whatever exorbitant fee the dealer would charge me ($150 min diagnostic fee). I highly recommend Magic Lube & Rubber and they have made a new customer for life.

  Nikolaos Vitoroulis
a year ago
The bad: Went for a wheel alignment, and after about 1000 miles my car would shake during any left turning of the wheel. It was mild at first and got progressively worse. After going through everything I can think of (not the wheels, not the brake caliper, not the rotor, not the axle nut) I noticed play in the tire, bad bearing I thought.The play wasn't a bad bearing, the knuckle was loose on the strut tower! Those bolts are supposed to be torqued to a higher spec, and I was able to hand tighten with a hand wrench.The good: The text/online report.The typical: heavy recommendations that are generic and not vehicle specific. "Don't use the coupon yet, wait to use it when you spend more to get more off"

  Danielle R
a year ago
Brought my dad's car in for an oil change. Everyone was really friendly & I was able to wait there. With the oil change they even provided information on future maintenance I would need with pictures and they even emailed it to me! The service was fantastic and I'll be bringing my own car in soonService: Oil changeService: Oil change

  Judith Marshall
a year ago
Had an oil change and a battery replaced. The employees are friendly and knowledgeable. The shop and waiting area is clean and comfortable. I would recommend this business to anyone and will definitely use them again.Services: Auto battery replacement, Battery, Oil changeServices: Auto battery replacement, Battery, Oil change

  Russell Crosby
11 months ago
The team here is wonderful. You can tell the culture is amazing. I brought my 2000 Ford excursion in for service. I will be back for sure.Services: Air & cabin filter replacement, Tires, Tire rotations, Wheel alignment, Brakes, Oil changeServices: Air & cabin filter replacement, Tires, Tire rotations, Wheel alignment, Brakes, Oil change

  Emily Profaca
a year ago
Super clean facility and incredibly friendly and knowledgeable workers! Thank you to David for taking care of my car on such short notice today. Will definitely be using them for future service!! Highly recommended!Service: Auto maintenanceService: Auto maintenance

  AmandaScreamsInCars
a year ago
They patched my tire immediately since there wasnt a wait. Fastest I've ever been helped at any tire repair shop. Staff was very friendly too!

  Pat Bag
a year ago
It was a pleasure dealing with David. He was very professional, attentive to my vehicle needs and a delight to deal with. He has customer service qualities dealing with the customers of any age! Very respectful to all!Service: Oil changeService: Oil change

  Robert Nardone
a year ago
Magic Lube and Rubber was very accommodating, thorough, professional and respectful. They performed an oil change and tire replacement on my car and I couldn't be happier. I DEFINITELY recommend them!Services: Tires, Oil changeServices: Tires, Oil change

  Ed
a year ago
They did a good job with my Kia when I needed an oil change and tire rotation. They were cool and friendly. Will use them again.Services: Tires, Oil changeServices: Tires, Oil change

  Glenn Fisher
a year ago
Very good shop. Have gone to their other location for several years. The mechanics are knowledgeable car nerds. I'll be taking my 2009 outback here forever

  Don Windrem
a year ago
Good place for oil change, tire and brake work. They go a little heavy on the recommendations for service but a good place overall.

  Brett Burnham
2 months ago
Very quick service and super friendly staff!