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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gary Mcmonigle
a month ago
Great place for all your cars needs. We do it all
Benjamin Francis Gonzales
a year ago
This shop had my car for a month. it took him a month to put (4) spark plugs, replace manifold sensor and throttle body that I provided ( all part were easily accessible). Paid almost $400 formanifold sensor & 4 spark plugs to get this done in a month.Horrible customer service that ever experience with any garage. It doesn't deserve any star. Never left message about status of the car. Can never reach him over the phone. IF your customer is important to him, you think that he had extra phone connection in the garage. I visited his shop in person 3-4 times (WHAT customer does that...) because I could not reach him over the phone and every time he had bs answer.Took him a month to figure out I needed new throttle body/ignition coils. Your suppose to be the so called expert mechanic. When shop takes a month to diagnose your car, something is wrong. My 15 yrs old nephew could have done this job in less time and money. Don't trust any shops that flip cars for a living. Go to Sebring, its worth the wait. They have excellent customer service and Technician.WARNING SIGN: When every car shops in the vicinity are busy except one car shop (Jefferson tire shop), stay away. there is good reason why Jefferson tire shop is not busy. Bill the owner is dishonest. He will steal your money. He doesn't care about fixing cars for someone. He flip cars for a living. Do Not bring your car this guy.
Luminattix Esquire
2 years ago
This is a place you go to in an emergency. The mechanic does not know how to balance wheels or he does not have the right weights and just puts the wheel back on without saying anything. He is not careful with the rim and does damage to it as well. Take pictures of your rims before and check them immediately afterwards.When they do the oil change they don't drain the oil enough and putting in the new oil it mixes with the old. Its really about doing things quickly over quality here. Working alone is hard. I understand that but people are willing to pay for better service.They are decent people there but would like to see more customer service from the mechanic. The shop and showroom is a mess. They really need to organize that place. Everything is thrown around. Equipment is really old. I Would like to see more quality work for the same price.Overall not sure how to score this place. Half of 5. 2.5I would say go there give them business cause they are mom and pop shop, but just be careful discuss everything before starting and check everything when leaving.
Mark Nicholls
7 months ago
Great service! Friendly and professional. They went above and beyond to find our air leak and fox the problem. Thanks fellas!
Lady L
a year ago
I have a terrible habit of reading other people's reviews, and I wish I did! Everything I read happened to me the lack of communication, & the lies. The owner took advantage, and karma is going to get you. I highly do NOT recommend this place to NOBODY, not even my worst enemies.
Taylor Family
2 years ago
Amazing customer service!!I had a slight emergency with my vehicle and decided to stop at Jefferson Tire shop in hopes I could get answers on why my vehicle was acting weird. I was greeted by a young women and the owner Bill who was vey welcoming and helpful. Bill was able to point out my issues within minutes, and gave me great advise. The establishment is FIVE STAR service!!!!!
Minesh Shah
a year ago
This is hands down the best Jeep place in the area. I ve been to the others and they are nothing compared to Jefferson Tire.Great communicationGreat serviceThey made me feel like I was importantQuick turnoverBill explained things to me in a way that made sense.They cared about my TJI ll be going here for all my needs.I did not receive that at another very popular place in Lake Hopatcong. As a matter of fact, I hade a service engine light on, the other place said they fixed everything but couldn t get the light off. I ve been driving around thinking the light would always be on.Jefferson Tire said they fixed my original issue for going in and also isolated the reason why the check engine light was on and fixed it for no extra cost.Seriously. I don t know anything about anything mechanical but I felt like these guys just took care of my Jeep.
Erika McGrath
4 years ago
My whole family has been using this place for years. They are great and fair. I move about 2 hours away in PA but I still make the drive all they way out here because he is the only mechanic we trust. My mother inlaw also has bought cars from him and he stands by them. Great place.
Roni Evron
3 months ago
Excellent and quick service. Highly recommend
Kylebeme Merz
5 years ago
Great price. Great service. Highly recommend. If you don't go there for tires you are making a mistake, just saying. The guy that worked on my car was friendly enough but he was kinda ugly. At first glance I thought he was a real Sasquatch. But my car runs smooth to this day
Beth Shanks
4 years ago
I would not recommend this shop to anyone unless you want to get ripped off royally. I was told I needed a fuel pump costing 1400-1600. To make a long story short I found it wasn't even the fuel pump or close to that amount. Needless to say there's a huge dent in my hood that wasn't there and a broken glove box. Before I took my vehicle to them they weren't there God only knows if anything else is damaged. Use caution when taking your car to them especially if you need an experienced mechanic you will not find it here.
c
6 years ago
sneaky and dishonest! watch out he will screw you if he can. I went there to have 2 used tires, that I brought, mounted and balanced on my farm truck. told me it would be 40$, not bad even though I was quoted 26.24 at freeway tire and auto who couldn't do it right away and I had no time to wait. I just happened to have 36$ cash or a card. ask him if he could do it for 35$ only because I like to tip, only a dollar but hey it's something. he said yea sure 35$ no prob. after the kid mounted the tires he started rolling them out to the car. I asked him if he was going to balance them and he told me that's part of the 5$.....so it's over 5 dollars my tires aren't balanced. if he was a true business man and not a scum bag, he should have at least said he could do it for 35 but wouldn't have come with a balance. I would have just given him a card, paid 40, and had 5$ tip for the kid doing it. he would have made more money, the kid would have made more money, I would have balanced tires, and we all would have been happy. but instead he made less money and was stuck with my old tired filled with slime, the kid made less money and probably had to clean all that slime up, and I have unbalanced tires....over 5$ and dishonestly. it's because of dirt bags like the owner on this tire shop that brings down our society. Pay it forward!!!
jayden ciullo
3 years ago
I don't know about tires, but DO NOT bring your vehicle here for mechanic work! They had my vehicle here for almost a month and they couldn't even fix it.. Bill the owner NEVER calls you back with a status update... even when you do get him on the phone he gives you the complete run around... SO UNPROFESSIONAL PLACE I HAVE EVER SEEN! Just Beware!
Brielle Takacs-Senske
6 years ago
I am so happy we tried this place! Last week we had a tire repaired here on my husbands car and this week we had new tires put on and an alignment on my car. Great shop, quick service and reasonable pricing!
Ashtin Horner
7 years ago
I bought a jeep from Bill for it to break down on me 20 mins after leaving his lot.. when I test drove it it seemed fine no lights were on on. after leaving with it Check engine light came on... I still have yet to drive it because its been getting a complete look over and fixed... bad fuel pump, fuel filter, radiator, transmission lines leaking, all 4 O2 censors are pushing out codes, rear trailing arms, idler pulley etc... he sold me a vehicle 1 that didn't even make it home and 2 wouldn't pass inspection. got in touch with him to let him know what the situation was and was told to sell privately if I don't want it because they wouldn't buy it back for what I paid... he seemed like a nice and honest business man but I was sadly mistaken and now throwing all kinds of money that I really didn't have into this vehicle. wish I was writing a better review but sadly this is the truth about my experience.
Macarena Escotto
3 years ago
Took my new rims and tires to get mounted and balanced. They werent able to do the job and said their machine didnt work. They gave me back my 3 tires n 3 rims with one partially mounted. They told me to take it to another shop. After taking it to another shop they told us that the previous shop installed that one tire incorrectly. And now to remove it was gonna be hard and may scratch or ding the rim. Save your time and dont go there. I called them and they said its not hard to remove the tire. If they say that, why didnt they do that themselves before giving me that one mounted on. Instead of giving me the wheel incorrectly mounted. Now I have a rim thats scratched thanks to them. And they won't own up to it nor try to do anything about it.
Richard J. Moore Jr.
a year ago
The owner went out of his way to find the rims we were looking for. He tested the size and I didn't have to wait long.
EM C
4 years ago
Always reliable, with the best prices and service! Everyone is who works here is always very friendly and willing to help. If you re in the area always bring your car here for all repairs!
Kellyne Rosalen
4 years ago
Friendly, helpful, knowledgeable staff and service. Have been going there for years. Prices are comparable with the service your getting. Never had any problems or issues. Great place!
ALBERT KAZEMIAN
3 years ago
Beware Beware, Bill is a Thief, he will not stand behind his work or his Products.He's a very shrewd and dishonest man.He will screw you if you're not careful. The shop is very messy and dirty.
Charles Brandenburg (Storm Spirit)
8 years ago
I feel that Bill the Owner and Only Mechanic there is Knowledgeable, works fairly fast, and charges only for what is needed and asks your permission before performing Major Repair's. I feel Bill is Fair to his Customer's. I bought a Used Jeep from him, after my Truck's Engine quit after a Recent Rebuild. The Jeep needs Minor Repair's but it's Used.
james richard
2 years ago
Great service, great prices. Needed a new tire- was in and out in 15 minutes. New tire was $150. Almost new $70. 2nd time they saved me.
Maria Totaro
5 years ago
The best. Fixed my Jeep quickly and efficiently. Super low prices for a super great job! Anyone who has anything negative to say about this place is wrong. Bravo!
Eduardo M.
4 years ago
� found tires a good price. I really recommend to everyone. The person whom attended is polite and very attentive of all your questions..
Pablo Martin
6 months ago
Never used, I can't give it a rating
Abe A
3 years ago
Excellent experience, went in with a tire issue they fixed it literally within minutes and the price was very affordable. Highly recommend
Brian Hartigan
3 years ago
Bad vibration after purchasing new Goodyear tires here. After sending me on a wild goose chase because "it couldn't have been something we did" it turns out the tires were off balance by 2-3 ounces each. Thanks Gogel Tire for fixing Jefferson Tire Shop's poor worksmanship.
Carl Sallo
5 years ago
Great service, honest, reliable, & trustworthy. Bill is a stand up guy that is fair with his prices and will always recommend what is in your best interest.
Bevin McGovern
2 years ago
Had a nail in my tire. They took me right in. Plugged it up, and had me on my way. Very happy with the service. Would recommend.
Vasyl Sendyk
3 years ago
Everything is very bad!I do not recommend going there! don't waste your time and nerves!For 3 days the car was parked on the street, and they said that the repair was in progress!