Certified Auto Exchange Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jay Roussell
2 months ago
Awesome family owned local dealership. Great people, great cars and if you are having issues getting approved elsewhere they can get you approved

  james ruvo jr
2 months ago
They were friendly when I got there. Very helpful to me to expedite the transaction. Made everything simple and easy from beginning to end. There was an issue with the engine hood latch when I first looked at the truck and repaired it on the spot. These guys are good to go to.Highly recommend them.

  Juan Blanco
a month ago
Very good attention, although I couldn t take the car, I would recommend them 100% excellent people.

  Roseanne Tierney
7 months ago
I had been looking locally for a couple of months for a vehicle for my husband. I saw a few that looked like a good fit priced well at Certified Auto. We went to see them on the lot. Joe approached us after a few minutes and was friendly, helpful but without any pressure. As we looked for my husband we actually found a second vehicle for me as an upgrade to what I was driving! We went back the next day and finalized the purchases with Joe and Mel working together to complete the sale and get us into our new vehicles!Also, their staff is very friendly and helpful, you can see they are a great team.I am very happy to have found an honest used car dealer that stand behind their vehicles. Thanks guys!

  Wizard Of Cardz
4 months ago
Joe and Mel are 2 of the Best Guys I have dealt with in 30 years of being in the industry. In and out fast. Bought my 3rd Car Here and will be buying my future ones here too! A+

  Jacinto Demello
4 months ago
Honest dealers fair price they helped me with transport and great service- highly recommended to buy a used car. Plus no crazy fees and great dealing with Mel & Joe

  Linda Freda
4 weeks ago
I was looking for a used car to purchase I went to almost all the car lots locally everyone tried to sell something I could not affordI told the people how much I could afford and how much the payments could be and these guys didnt try to up sell me as a senior it was important they went out of their way and got it done so if you are looking for a good used car as a senior I would start here Excelant people !!!!!!!!!!

  Jim Goodreds
2 months ago
Mel responded to my inquiry the same day and him and his team helped make my purchase super easy! Thank you to Mel, Joe and their team for a fantastic job.

  Christina Baez
a month ago
Experience was great, dealer was great I walked out with the vehicle I liked! Excellent customer service.

  Rodolfo Rudy Giron
10 months ago
Went to check out a Nissan maxima and one of the workers told me it wasn t for sale yet cause it wasn t ready. Told me it would be ready by Saturday and would call me to schedule a appointment. Saturday comes and we set an appointment for Monday. As I m on my way to the appointment we setup days in advance, I call to tell him I m going to be a few minutes late due to traffic and he tells me that the car was sold already even though we set a appointment. He says that I should ve set a deposit down the first time but I m not going to put a deposit down on a car I barely saw. Terrible dealership and DO NOT RECOMMEND!

  Eliel Alves
a year ago
Cars are expensive things, and when you buy the wrong one, is tragic. Bought a Hyundai genesis v8 from them, left my Infiniti that I haven't had any problem with that in almost 4 years. More than one month i bought the genesis, i already have to change the whole front suspension, it cost more than 1k, and rear bearing hubs. Now all of sudden the power steering just died.. nothing, it's a nightmare driving it and now here we go spend more and more.. if you gonna buy a car from them, take your mechanic or take the car to your mechanic. It's really weird that the car was great on test drive, quiet and nothing wrong. I'm really regretful.

  Luiz Teles
2 months ago
Great time picking out my next ride. Highly recommend checking them out.

  J Smoke855
4 weeks ago
Got Approved Easily Great Customer Service Highly Recommend So Happy For The Help

  Kelly Murdock
2 months ago
Got me in a car within an hour! Great guys !!!! Forever friends !!!! Highly recommended and great choices !

  Natalie Rosario
a year ago
Everyone was very helpful and friendly. They reminded me to come early before banks close, in case I liked the car. When I decide to buy the car, they processed everything quickly and answered every question I had.

  Robert Meredith
a year ago
I got a super clean car at a fair price. MO and his crew were professional and courteousThey have a great selection of cars if you live anywhere near CentralJersey you should check them out

  Tami Christine
10 months ago
The car that I purchased needs a wheel alignment. It is going to cost me $3000 to repair. I also was scammed to purchase new plates from them for $380 when they could have transferred my original plates to the new car for $70. They are unprofessional and liars.

  Rrmadame
a year ago
Bought my Kia Sorento a year ago. I waited b/c the first year is telling. Car was very clean in good shape but they have all kinds. I put some $ and the first few months work out the kinks. Overall it was a good experience. Word of caution make sure your checking all the sights for prices listed for the car you buy. Price match=savings. This was the key for with fixing being under book. Lastly, know that there is a National parts shortage so some obscure parts can t be purchased.

  Michelle G
a year ago
Had the pleasure of purchasing my sons first car here. Everything went so smoothly and no pressure to buy. Very welcoming atmosphere right from the start. Thanks guys!

  Gerry Turner
3 years ago
I strongly recommend you have a mechanic check out any vehicle you purchased from this dealership I recently purchase a SUV from this dealership. Cosmetically the car look nice mechanically there were some major issues that cost me over $2000 worth of repairs I ask Moe to help me out with some of the repairs he refuse He told me he will be losing money if he was to help me out. He stated since he gave me a three month powertrain warranty that was more than efficient instead of disclosing the issues with the car. If I was you I would shop around I m sure you can find a better deal and someone more honestMoe called me after reading the reviews said he would help me out I told him that we can split the cost of $2500 in repairs he refuses and offered to give me $22 for a part they cost over $600.He said he will call me back he never called back

  Sam Germany
4 years ago
If I could rate 0 stars I would. The owner Moe was extremely rude and pushy, he wouldn't listen to any of my preferences. It seemed like he just wanted me to go for a more expensive option. He was talking down about the cars I was interested in, yet they were in his lot. If they have so many problems,why sell them? It really seems like he doesn't care about customer satisfaction, only about the money. Will never do business here again. I'd rather a salesman who cares about my needs and preferences rather then someone just trying to get one over on me. Please take your business somewhere worthy. This place isn't worth it

  Dave D.
a year ago
Wonderful experience buying our daughter a car at Certified Auto Exchange in Keyport, NJ. Both the owner, Moe Montemurro, and manager, Joe Smith were extremely knowledgable, helpful, and friendly. I felt as if I knew them my whole life. They had a great selection of vehicles to choose from. The whole process was seamless. We'll be going back to purchase a car for our son in a few years. I highly recommend CAE in Keyport. Thank you, Moe M and Joe S!!!

  Cody
4 months ago
Never buy a car here will be the biggest mistake you could make

  Angela
a year ago
Absolutely would not recommend! They ran my credit FOUR separate times without my permission.They assured me they would only run it a single time, but lied straight to my face.

  Chris Homeny
2 years ago
We went to this dealer over the weekend to purchase a car for our daughter. We found a cute little 07 Honda Fit with 53k miles. Craig told my wife and I on the lot that the car was one price and when we came back Keith told us higher price.We were annoyed by the bait and switch of sales people but we still opted to test drive the car. After inspecting it we found some red flags but nothing serious. Missing inner wheel liner, multiple golf ball size dents through out the roof, damage center console which appeared to have the aux jack ripped out. The carfax looked ok, not great. The true miles of this vehicle are unknown. There is a 500 mile discrepancy between the odometer and the carfax, again not terrible.What turned us off was Keith's attitude and his insistance on going for the test drive with us. As we sat in the car with it running we notice the AC is not the best at an idle and Keith insisted that all cars do this; I beg to differ. Every vehicle I own stays cold at an idle. The AC needs a charge. As we left the lot Keith just kept talking. I wasn't sure if him riding along was for a distraction of issues with the vehicle or not. So as we sat and then drove the car there was a considerable thumping sound from under the hood. At first I thought it was the AC clutch engaging hard but it was a different sound. Keith insisted it was a wet coil pack from when the vehicle was pressure washed. Ok I figure sure, that can happen.When we returned to the lot I asked Keith if they could fix the thumping sound and we would come back Monday afternoon to take another ride. His attitude became even more abrupt. He told me he's not fixing anything without a non-refundable $500.00 down payment. I told him I'm not going to put a down payment on a car in disrepair but he held firm and said no down payment no repair. He also offered a warranty if we paid full price for the car and when I told him how much I was willing to go on a 2007 car with issues he and the guy behind the glass laughed at me.That was just enough for us. We left, went to another lot and needless to say the other lot was considerate and not distracting. Apparently the other lot knew about this Honda and told us it was a good thing we didn't buy because the thumping could be a head gasket problem. We do not recommend ever buying anything from this car lot.It's obvious the staff does not read the reviews. They're offering us double our money back and we didnt buy from them.Read the review!!!!

  Sergio Trupia
a year ago
Maurice was great. Purchasing a car was smooth sailing. Will be a repeat customer in future. Will recommend Certified Auto Exchange to family and friends.

  Angela Cuozzo
5 years ago
I had the best experience over here! Scott and Rob were the best, and so easy to work with! They had an answer for me in 24 hours, and in 48 hours I was in my new Rogue! They made it easy and painless! Nicest guys I've ever had to deal with, and they are always there for you with any questions that you might have! I recommend them highly! Thank you Scott and Rob! You guys are the best!

  Sharonda
2 years ago
Overall I had a good buying experience dealing with CAE, Feb 2019. Nov 2018 I first went to CAE for a look at their lotIn January, I went there and put $100 towards my down payment and showed 2 recent paystubs. John explained to me that this would hold my SUV, take it "off" the sales lot so to speak. When I went back to do the paperwork. I met Mo and let Mo know what I was able to afford. The SUV priced $5995 ( I wanted approx. $200 monthly payments) Mo said he could do $224 a month with $2,000 down. My credit wasn't good so I needed a co-signer and my APR was 23%. I knew it wasn't going to get much better than that. It took me nearly 6 months to get a car. Out of all the places I went. CAE treated me fair, understood what I needed and helped me get it.A week later, I drove away in a beautiful 05 Chevy Equinox LT, with 94,300 miles and 1 owner who took excellent care of it. Of course I put about $1,200 into it considering the 100,000 mile tune up, brake calipers, and other necessary maintenance costs. It ran good, no issues.I had to pay for my license plates though. I didn't like that because they charged like $400 for paperwork!I paid off my SUV 5 months early!*Anytime you are considering buying a used car DO your RESEARCH & pay a mechanic to do a pre - inspection on vehicles you're considering buying.The person or place you're buying from shouldn't have a problem with this. It's worth the $150-$200 depending on who you use and how many cars they look at.

  Politic0l Skeleton
2 years ago
I recommend this place to anyone. Joe was an amazing customer service representative, helped me out, explained process, and went out of his way to help. My car runs great, excellent condition. Hopefully for the long run great place to buy a used vehicle

  William Karlowski
3 years ago
Anyone looking for a car stay away from this place. The vehicle I was looking at ran 4444 When I went to buy the car he wanted 5999.when you look on the window look for the small print cuz that's where everything is hidden the price and the warranty if the price goes down you have no warranty. I rate this one at -20 Stars cuz between Mo and Nick they both lie.I also need about $2,000 worth of repairs in my car both upper and lower ball joints on the front on both sides need to be replaced. Boat stabilizer links in the rear are broken and busted off. He replace the radio and now the new radio works sometimes he took it out of a junkyard. I also have to repair the tire sensors on my vehicle. Which could cost between 7 to $1,200 that I'm looking forward to have to pay. And I have this all backed up by my mechanics 2 Page letter. And this is a certified Auto exchange.the only certified people in there is Mo and Nick and they're both liars.Everything was supposed to be fixed but after he got paid nothing did.considering I'm sending a letter to the better business bureau, Chambers of commerce, an the attorney general.and if anybody wants a copy of the report leave a telephone number on this exchange and I will call you and send it to you. Please please do not buy a vehicle from this company at all thank you are you honest there isn't any other new owners I called and it's the same owners the same voice MO so don't believe what you see on the review they are still the owners and they are still ripping you off