Garden State Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christine Nigro
3 years ago
I was hit in a parking lot and filed a complaint through their insurance company. I brought my van here bc this is where I've gone in the past and also turned out to be part of Allstate's repair network (the others guys insurance). Garden State Auto Body went above and beyond. My van looks brand new!! They were professional and their attention to detail was

  Francisco Gomez
8 months ago
Phil, Tony, and Dolores were the ones I worked with. Very professional, honest, and did an amazing job across the board. If you run into any issues with your insurance company, please take their advice to speed up the process. They're more experienced than the insurance companies and the police station. Go figure. They did a great job repairing my Lexus as I was hit by an uninsured drive who ran off. I highly recommend this autobody shop.Services: Steering & suspension repair, Electrical, Body & Trim

  Alessandra Williams
11 months ago
Unfortunately, I received repairs on my vehicle here, and I had to return because the trunk had not been properly fixed. The staff were unprofessional, disrespectful, and rude. I hope that future clients seek repairs elsewhere, because the repair work here is not comprehensive and will require you to pay for additional services at another service place. I would suggest that Garden State Auto Body staff endure extensive training in customer service in order to learn professionalism and basic courtesy.

  SjR
2 years ago
Excellent customer service and care! Kept us informed every step of the way. After receiving the vehicle back, looking perfect, realized there was still a small mechanical issue needing adjustment. They took the vehicle back the next day and had it ready within a couple hours, no hassle. They've call several times since the vehicle was returned to us to follow-up on satisfaction and approval of the work completed. Treat you as close friends always willing to answer your questions and work with your insurance company to avoid unnecessary hassles. Delores and Phil are top notch representatives of Garden State Auto Body. Fun fact: they also took care of our daughter shortly before we became customers. Highly recommend *****

  Jehanzeb Khan
6 months ago
I submitted my car for a professional estimate, and I was billed $1,345 in cash. However, it appears that no work was performed on my vehicle despite this substantial charge.

  Valerie Toczynski
3 years ago
I can't say enough good things about Garden State Auto Body. From the gentlemen who gave the estimate, to the owner, to Dolores. They're always professional and polite. Dolores is a pleasure to work with and is extremely organized.The workmanship is impeccable. My car came out looking amazing!!The color match was perfect. They guarantee their work 100%. I truly can't say enough good, positive things about my experience with Garden State Auto Body. I would highly recommend them. You won't be disappointed.

  E M
7 years ago
It was my fourth time using Garden State Auto Body and each time was always a pleasant experience. Top-notch customer service from all staff I dealt with. Dolores and Dave were both accommodating and helpful. I also received text alerts of my vehicle's repair status which was very nice. The day I picked up my vehicle, my car was returned to me like brand new! It was clean inside and out. I highly recommend this auto body repair shop.

  Maleah Watson
3 years ago
Phil from Garden state auto body gave the best customer service and workmanship I have ever endured. He was very professional very customer oriented and very knowledgeable in fixing my vehicle.Although we had a major delay at no fault of their s he was very helpful and went above and beyond to assist me in resolving the situation.He communicated every step with me throughout the entire process. I am extremely satisfied with their work, professionalism, commitment to customer satisfaction. I would recommend them to anyone who is need of an auto body shop.Services: Exhaust, Electrical

  Bradley Mitchell
9 months ago
Phil, Tony, and Dolores are very professional and organized. The worksmanship and knowledge to repair vehicles is truly top notch.

  Manoj Rawal
5 years ago
Went to Garden State in 2016 to get my new Subaru repaired as they were an authorized repair facility for the insurance company. Did a great job, however, a plastic bracket holding the rear fender gave out within a week. Dave ordered the part and asked me to come back, however, I could not find time until two days ago (over 18 months later).. He was still holding the part under his desk, and immediately fixed the issue! Great service and great attitude! Thank you!

  Kimberly Mac
11 years ago
I loved working with Garden State Auto body. Outstanding workmanship and customer service.I had my car in to the shop twice because of two different accidents, both times I was treated with respect and honesty. My first accident I was tboned and in the hospital for months, Garden state went above and beyond to help my family and I with getting the car fixed properly and ready for me when I got home. The second time I got rear ended and they were great again. Kept me up to date with the work and delivered me my truck fixed properly.HIGHLY recommended

  Mabel Kofi
2 years ago
My car was hit a day after Thanksgiving 2021. Obtaining needed parts was a problem, but Garden State kept me informed on the work progression. I am very pleased with the end results! Everyone was very pleasant.

  Kendell A
9 years ago
My experience with Garden State Auto Body was as pleasant as can be (under the given circumstances of course). My car was side-swiped while parked, but the repair process was quick and seamless. From getting an estimate, to the repair, to the customer service interactions, everything was superb. They even renegotiated with the insurance company on my behalf when they noticed damage that the insurance adjuster had not.Unfortunately my wife's car was hit just yesterday, but I rest assured knowing the quality of work and customer care that Garden State Auto Body works with.

  Angie Henry
5 months ago
Garden state auto body is very professional ....l highly recommend the

  Felix Purcell
9 months ago
I went to garden state auto body for a quote to get a car fixed the guy PHIl came out and started by saying things where bent and broken but he couldn t see this because it was behind the bumper plus toke a photograph of me with his camera when I asked him about this he denied but I have video evidence this was the rudest guy I think I have ever met he should definitely not be in this kind of business the way he thinks he can talk to people would definitely not recommend using this company was an outrageous behaviour

  Shannon Jordan
4 years ago
Thank you so much Garden State Auto Body. You all are so professional and friendly. After being in an accident where someone damaged the whole passenger side of my jeep, you can t even tell it had damaged, it looks amazing. I will be recommending you all to everyone.

  Dana Hart
11 months ago
Best customer service I've ever had. The most helpful and caring! I'll never bring my vehicles anywhere else! Top star

  michael reeg
6 years ago
This place is just amazing!! They really helped me out when i was in a major bind. My insurance company didnt want to give me a rental car after my accident, but i after i called Garden State they were able to call my insurance company and get them to get me a rental and it was covered 100%!! They communicate well and gave me all the answers i needed in clear easy way so i could understand and really took away alot of the stress for me and took care of my needs. They really do care about there customers. This was my second experience with them. My first was just as good, they fixed my wifes car in no time and did a fantastic job. I will not go to any other repair shop, this is the place for me!

  Melanie K. Geardino
a year ago
They are the best! I wouldn't go anywhere else to get my vehicle fixed!Delores is incredible and Phil is the best.

  John Flynn
4 years ago
Excellent service and quality work. They gave us the car back perfectly repaired and even cleaned up the whole car. Thank you so much Garden State!

  Larry D. Deutchman
5 years ago
Best Auto Repair shop in entire Middlesex County! The client is treated like family. You need an estimate and a great turnout, this is the place!

  Waqar Ahmad
9 years ago
I'm currently in the process of a repair with these clowns. They quoted me on a date of completion and then don't update you. I called them 2 times already asking for an update and aparently "Jr." is on break and he will call you back when he gets back. It has been two days since JR. went on break and hasnt been back if what theyre telling me is the truth, WHICH ITS NOT (note the sarcasm). I called back today asking to speak to him and of course he's busy on another line and just yelled out that the car will be done a week later than origionally quoted which was only 5 days. It was not a large repair.I'm concerned for the safety and quality of the repair being done to my vehicle and these people are nonresponsive. BEWARE. DO NOT LET THE NICE LOBBY AND KIND WORDS THEY SAY FOOL YOU. THEY ARE ALL TALK WITH NO DELIVERABLES. I was warned by a few friends about this place but didn't listen and now i will have to be stuck with them. I dont want anyone else to have to experience this kind of unprofessional work ethic. AVOID AT ALL COSTS.

  Hugo Perez
5 years ago
Just one word : HONESTLYThis is what I described this body shop, His owner and staff friendly and helpful ,they don't need your money they want your business and friendship!Excellent place, 100% I'll recommended .

  fernando lorenzo
3 years ago
I would like give them 10 stars but the maximum are five stars! Excellent body shop service! Thanks Dolores and the owner for be so polite!!! I fully recommend this place!!!.

  maria perlowska
8 months ago
Very professional service. They did a good job and I will recommend.Service: Body & TrimService: Body & Trim

  Katherine Elhagar
2 years ago
The work they do is A plus friendly helpful staff. I would not trust my cars with anyone else. BEST IN THE STATE.

  george shultz
6 years ago
Great job on my Chevy Traverse. She looks like new. Kept me informed when I called as to when she would be ready.

  P G
5 years ago
Great people and great work. Far from the typical body shop experience, and much better than others in the area. Thanks for making a bad accident a good experience.

  Christina Coppola
5 years ago
Went for estimate on car repair and got the shock of my life!! Astronomical quotes. Wouldn't recommend them to anyone.

  Emrick Altidor
5 years ago
This is like a family own company. They're very comprehensible and friendly. If you have questions regarding the repair process ask. They will be please to answer.