Luscher's Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott Warren
2 weeks ago
Finally a Auto Mechanic Business I can trust!!My family we trust all the mechanics that service all 3 of our cars.. We trust their work, the owner, the prices It s so nice to have peace of mind when dealing with hard working and honest people Thank you to everyone who works here

  John Gregg
a month ago
I recently had the pleasure of visiting Luscher Automotive for some much-needed car repairs, and I must say, I am extremely impressed with the level of service I received. From start to finish, the team at Luscher Automotive provided fast, reliable, and friendly service that exceeded all my expectations.First and foremost, their speed of service was truly remarkable. I dropped off my car in the morning, and to my surprise, it was ready by the afternoon. I appreciated how efficiently they worked to diagnose and fix the issue, as it meant I didn't have to be without my car for an extended period of time.Not only was the service fast, but it was also incredibly reliable. The team at Luscher Automotive clearly demonstrated their expertise and knowledge when it came to identifying and resolving the problem with my vehicle. Their attention to detail was evident, as they went above and beyond to ensure that the repairs were done accurately and efficiently.What truly stood out to me, however, was the friendly and welcoming atmosphere at Luscher Automotive. From the moment I stepped foot in their shop, I was greeted with a warm smile and a genuine willingness to help. Gary took the time to explain the repairs needed, patiently answering all my questions and ensuring I felt confident in their abilities.Overall, my experience at Luscher Automotive was nothing short of exceptional. Their fast, reliable, and friendly service sets them apart from other mechanics in the area. I highly recommend them to anyone in need of automotive repairs or maintenance. Thank you, Luscher Automotive, for providing top-notch service and making my car troubles a thing of the past!

  Shannon Steen
2 weeks ago
Great and quick service. I looked for a location local to my new home in Hawthorne, and found you. Very glad that I did! I'll be back!

  Lisa Harrington
6 months ago
My brakes stopped working completely on the highway. I almost crashed! I needed immediate repair and they were right on it. Only frustration was when I asked them to call a home phone not cell since I was going up into the Catskill Mts with no cellular service. There's no Internet either! I asked them to call to tell me the price before doing any work. I had to call to find out what was going on. Then AGAIN I called 10 minutes before they were closing. They never called me with any information about my car!!!! David said he called the cell. I told him all about not having service up in the mountains and to call the home phone! He said he emailed which I mentioned there was no Internet service too! So he had called the cell!!!!???? He said it went straight to voicemail so why didn't you call the next number that was the home phone then? Hence, with this lack of communication, they performed additional work on my car without consulting me first!!!! I didn't want to spend much fixing everything in a 22 year old car when I'm getting a new car in just 2 months! I just needed to get home from NJ to NY. Otherwise, I found the price reasonable considering the additional work and Gary the owner gave me a break with the labor charge. He was very nice and got my car repaired quickly. Very happy with what could have turned into having to stay in NJ somewhere waiting for my car. This disaster could have been so much worse but I was so relieved that my car was repaired and I was able to get home. Thank you Gary and your team!!!!Service: Brakes

  Rich de la Torre
5 months ago
Good quality work done in a reasonable timeframe.You can set up appointments on their website and text them to communicate.One of the coolest parts about their business is that after looking over your vehicle, their system will text you an electronic estimate: an itemized list all the problems they found as well as how much it will cost to repair. Then, you can check off what you want done.I believe prices are comparable to other places, especially dealerships. In one case (changing sparkplugs), much cheaper.But, the best part is nice, polite, communicative and honest staff.My former Toyota dealership had none of these things, so Luscher's will be my new go-to mechanic!Services: Engine repair, Oil change

  Victoria Laugalis
a month ago
I am very pleased with th quality of work. My truck was diagnosed and repaired quickly. I would recommend this establishment.

  Shelley Steinberg
2 months ago
Gary and his team are always competent in their assessments, honest about what is needed, and fair in pricing. I wouldn t go anywhere else!

  Don Sharp
3 weeks ago
Gary and his team provide customer service on a level rarely seen these days. Highly recommended!

  CC
a week ago
Very efficient and honest. 100% recommended to anybody

  Bernardo Trindade
7 months ago
Great guys. I showed up there without an appointment, on a bind with old oil and a plug other mechanics couldn't remove, and got quite discouraged by the number of cars on the line to he serviced. When I told the manager my family needed my car that same day, he found a way to fit ne in their schedule and in a few hours it was ready. They're great guys who care about the customer. Furthermore, the quality of the services is overall great and they won't try to force unneeded repairs on you.Services: General repairs & maintenance, Oil change

  Robert Sr Blau
2 months ago
I receive prompt, trusted and courteous service when I need to have my car serviced.

  Doreen Harrison
a year ago
Very pleasant experience! The workers are always polite! They looked at my vehicle and gave me a detailed list of work that needed done with very honest and fair pricing. They work in a timely manner to get your car back up and working! Will definitely take me vehicle there again!Just got an oil change this time around with great service. Very pleasant Auto repair business!Services: A/C installation & repair, Oil change

  Kenneth Klabouch
a year ago
I use this business for all three of my vehicles. The owner Gary always does a great job, gets it done on time and I know for a good and fair price. Everyone that works there is friendly and always willing to help. Would strongly recommend using this business for personal and business vehicles.Service: A/C installation & repairService: A/C installation & repair

  jessica a
a year ago
All I have to say is AMAZING service. My friend John had recommended Luschers and I m very happy he did. From their customer service, to quick turnaround time, I can t say enough about my experience. They re absolutely great. Highly recommend!Services: Vehicle Inspection, Brakes, Oil changeServices: Vehicle Inspection, Brakes, Oil change

  Darrell Nagle
4 months ago
Outstanding people to deal with, first class and extremely helpful with my car needs. Keeps my car running and serviced. Great business to deal with!Service: General repairs & maintenanceService: General repairs & maintenance

  Natalie Rose
7 months ago
The service was absolutely amazing, and everyone i interacted with was so nice! My car works like brand new!!!Services: Brakes, Oil changeServices: Brakes, Oil change

  Richard Farrell
10 months ago
The guys at luschers are great. Fair honest. My first experience with Gary was great. Been my Mechanic ever sinceService: Auto engine tuningService: Auto engine tuning

  Mariah (Noods)
4 years ago
Got a serious job done VERY fast! I was impressed with Gary and his team and especially love the digital check and the website they sent me with all the information about my car on it.. Very cool. I needed my car back quick and he kept in contact with me the whole process. Will definitely be returning! Thank you Gary!!

  john panzenhagen
3 years ago
I ve been dealing with Gary for many many years. He is the most experienced mechanic that I know and always willing to handle an emergency. Five stars are well earned. Highly recommended. The staff is great and Bennie is the best. Gary totally rebuilt my Jeep for off-road V and recently installed class ATowinh on my Cherokee. An awesome job done wellServices: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Wheel alignment, Brakes, Air conditioning, Oil change

  John Adair
4 months ago
Happy with the service in the end, just took a little longer than anticipated.

  Bianca Finch
4 months ago
I travel from Bloomfield to service my vehicle throughout the year. Great place, honest and fair prices. I will continue to return!

  Irrigation Systems of NJ
2 years ago
Gary was great!! I brought my Ford LCF box truck there and Gary said it wouldn t be a problem to work on. I ve brought the truck to other mechanics who couldn t work on the truck cause they couldn t diagnose the problems with the truck without having the correct scan tools. Gary communicated with me everything he was doing to the truck throughout the whole repair process. He provided me a written estimate in which he came in a few dollars under what he quoted and fixed the truck. His communication and professionalism is top notch. As a fellow business owner in the service industry he s what you should expect and receive. I will highly recommend Gary to anyone looking for an honest mechanic.Service: Engine repair

  Deborah Montanez
3 years ago
They were absolutely amazing! They were recommended to me by my neighbor, and it was the best thing that could have happened to me. He was super honest, and helpful, you don t find that in a mechanic nowadays. I highly recommend! So grateful there are still good people in the world.Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenanceServices: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance

  Tim Dedrick
3 years ago
Gary and team are top notch. Honest mechanics who always identify the issue, communicate clearly to the customer (talk through options/explain problems thoroughly) and get you fixed and on the road promptly. I ve been to a few other mechanics in the area, and have had band aid fixes, only for the issue to arise again. Bring it to Luschers, and it s taken care of correctly. Can t recommend them enough.Services: Transmission, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Oil change

  Daniel Whitehead
4 years ago
Luscher's Auto is the only place that I trust with our family's vehicles. They keep our cars in tip top shape and fix any problems the FIRST time before it becomes a bigger issue. A good, honest business with exceptional customer service. I highly recommend Gary and the rest of his staff.

  Patrick Conrad
3 years ago
My experience with Luscher's is that they do quality work at reasonable prices and don't try to upsell you on stuff you don't need. I like the online quote / diagnostic report that they send out prior to doing any work. So far I've had two vehicles in with them for transmission service, ABS work, radiator, shocks, and tires. When one of the shocks blew out they replaced it under warranty with no questions asked. They are my go to when I don't have the time or don't want to do the work myself.Services: Transmission, Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic

  David
3 years ago
I have been dealing with Gary since he opened Luscher's Automotive on 4th Avenue since at least 2000. Gary and his mechanics are ASE Certified, easy to deal with, fair, trustworthy, and always willing and able to help if you have an emergency if at all possible. I have not hesitated to send any problem, any vehicle to Gary in the last 15 plus years. All maintenance, repairs, tires, wheel alignments, and inspections have been hassle free. I am pleased to recommend Gary and his shop without hesitation.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Michele Yoykon
a year ago
Diagnosis and work was done exceptionally fast and well done. The staff are easy to work with and always with a smile. Great service!Services: General repairs & maintenance, BatteryServices: General repairs & maintenance, Battery

  Rachael Schneeloch
4 years ago
Gary is the best!! He took my truck in right away to help me out in an emergency. Five stars is a definite!!! He answered and helped me with all my questions and concerns. Highly recommend them to anyone looking for a great, honest and reliable company!

  Judie Runz
6 years ago
I've been going to Luscher's for as long as I can remember. Excellent work and great value from a top team. Gary and his employees are the best. Along with honesty, integrity and excellence in service, I fully recommend Luscher's Automotive for service on any vehicle.