AAMCO Transmissions & Total Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tim Griep
4 weeks ago
STAY AWAY AT ALL COSTS! I had originally brought my car in for a code u100 (Lost Communication with ECM/PCM). I was told I needed a new transmission which ran me about $6000. After the car being in the shop over a week I called an asked for updates on my car and they had told me they were waiting on parts to arrive. After a little over 2 weeks they had updated me that there was water in the trunk and that this damaged the communication from the ECM to transmission. Finally 3 weeks in and learned the ECM needed to be replaced an extra $1200. From my perspective it seems they did not diagnose the car issue properly and we re not the least bit understanding of my frustration. On top of the situation both the lady at the front desk and the shop owner were not easy to deal with and at times rude to me. After over a month of having my car I finally picked up the car and everything in my glove compartment and center console was left on the passenger seat. On top of that I was given back a broken key fob. AVOID THIS SHOP AT ALL COSTS. NOTHING BUT A HEADACHE AND DECEITFUL BUSINESS PRACTICES.

  Jim Benedetto
a year ago
AAMCO of Hawthorne N.J. Is the best place around for your transmission repair, other mechanical repairs & even body work.The staff work comprehensively with you on the issues you have and work with warranty companies like Car Shield that for the majority of repair facilities find impossible to work with.The company keeps you constantly updated on the repair process when dealing with the required approvals for what can be a difficult process. They have a great staff of mechanics!Highly recommended.. Very fair pricing on repairs along with their guarantees. My VWBeatle had repairs and some body work and runs like new even with 295k miles on it!A+

  Michelle Diaz
5 months ago
Amazing shop for your transmission repair, other mechanical repairs. They work with you on the issues you have and work with warranty companies. The boss is awesome east going and nice. Makes sure to take care of any needs without any pressure.I def recommend this place.

  Foster Te
a month ago
Honestly I'm extremely disappointed, it's been 14 days since my car is in there, they "Literally said 3 to 5 bussines days" since its not a long work to get done but now this long? Went in person and they said they waiting for a nonsense. No car and they don't even working on it, its ridiculous. Honestly this place does not provide a good customer service and professional work

  Melissa Kiernan
3 months ago
Great service, great price, excellent service and the owner was incredible to deal with. I brought 2 cars in and am very happy, I will be coming back anytime I need work done on my car!!!

  Ruslan Khalikov
4 months ago
This is total scam!!! I drive in with no issues just for transmission maintenance and driving out with leaking transmission, they not even replacing oil filters, and when I was trying to ask them they laugh at me, really!?Stay away from this business!!!

  Brian Smith
5 months ago
Everyone did a great job with my trans installation. The owner was caring and sympathetic to my problems. I would recommend them highly.Service: TransmissionService: Transmission

  Robert Buckley
a year ago
I contacted this business because of Aamco's reputation as transmission experts and convenience because this location is close to my home. When I entered the customer greeting area my first impression was how clean this business is kept followed by how extremely courteous the employees are including Irene who rocks! By the way, the entire shop is very clean and neat. When is the last time you went to a auto mechanic business you could say that about. The first person I spoke to was Smailen Liberato who introduced himself as the owner and just happened to be behind the desk. As I began to describe my problem with my car, I found that Smailen listened in a very compassionate and attentive way. I use the word compassionate because transmission repairs can be very expensive. For me speeding alot of money on a repair I didn't see coming stressful and emotional. My car's transmission was already replaced once by Nissan several years ago at 70K miles as part of a recall. As a senior citizen on a Social Security, a second transmission repair at 96K miles could have been a $cary and painful unknown to the point that my wife and I considered getting a new car just an hour before I brought the car over. To say Smailen listened compassionately is very accurate because I was very stressed and upset. Smailen listened until I was finished "unloading" and then in a friendly, professional way explained how he could help. His communication style is to speak slowly and in a confident, controlled tone. His knowledge of transmissions, awareness of the history of Nissan transmission problems and confidence in his ability, and that of his team, to fix my problem almost made me forget was I was there :) Aamco's policy is to diagnose the problem before prescribing a solution. I wish my doctors listened more before they wrote prescriptions! Aamco charges diagnostic fee that gets applied to the total cost of the work that is performed. This fee is very reasonable under the circumstances and applying the fee to the repair is very fair. Because I brought my car in early in the day it was ready the same day and I picked it up first thing in the morning. It didn't take days to fix like the Nissan dealership took when the transmission was replaced the first time. To me this is remarkable since the trans had to be "dropped" out of the car to diagnose it properly. When the repair was finished I got in drive it and I was amazed. The car felt like it was brand new and the transmission engaged so firmly that, when I stepped on the gas I needed to back off the pedal. The car didn't buck or delay and it's a pleasure to drive. Happily my wife and I now know we have years we can drive this car after Smailen fixed it. I would recommend this business highly for anyone with a transmission problem who wants it fixed professionally at a fair price without getting a service run-around. Smailen-You Rock!Service: Transmission

  Zachary Meier
2 years ago
Guy at the front desk was extremely nice and helpful. They tested my car for free and the owner even went out of his way to show me that my motor mounts and brakes were shot. They provided me with multiple options for fixing my car. This place is trustworthy and I don't say that about many places.

  Svpreme1090
2 years ago
Mike the owner is now my go to guy for anything dealing with my work truck. He was up front and honest about what was needed. He didn t try to sell me something I didn t need unlike other places I've been to. He got me a good deal on a transmission and now my truck is running better than ever. I would highly recommend him to anyone!!Services: Transmission, Auto engine diagnostic

  Javon Simmons
a year ago
Smailen liberato is a Great guy with great customer service, He help replace my transmission , Brakes , Body work. with consistent updates and quick services. Even his assistant is very helpful would recommend to anyone in need for car service.Services: Transmission, BrakesServices: Transmission, Brakes

  Robert
a year ago
I had a dashboard light on for a blown bulb, but I could not locate the blown bulb. The mechanic was able to spot the blown light as I was backing up. The lady at front desk had no bulbs, but stated she would have charged me $200 if they had hoked up the laptop to diagnose the problem. Really for a blown reverse light . Smh. I had same issue last yr and the wonderful people at Aamco Hackensack used laptop to diagnose and only charged me for the bulb and installation . I only went there as Hackensack location doesn't open on weekends. The Mechanic was a god guy though!. I brought a bulb for $5, installed it myself. Went back and gave the mechanic $20, as he loosened the inside cover & took out blown bulb. ( I watched & learned something today) Next time I will diagnose and replace myself..

  Scott Forest
2 years ago
Spoke with Michael the owner and he was awesome and showed real concern to get my problem resolved. It turned out i had several issues and he resolved all of them. I have to admit he came in under my estimated price. I WILL be going back again with my other vehicles.Service: ElectricalService: Electrical

  daniel song
5 months ago
Great service. They do a lot to ensure the job is done correctly.

  Jenn Matos
2 years ago
Diagnosed & fixed all of our issues with our work vehicles. Very professional & reasonably priced with great turn around time. Highly recommend!

  Presidential Painting and Power Washing Services
2 years ago
I would definitely recommend them, they were honest with me and I appreciate that, Mike s a great guy with a great team- wish them all the best!Service: TransmissionService: Transmission

  Kevin G
11 months ago
They fixed my car but they also took some belongings I had in my glove compartment. After paying them so much they decided it wasn t enough. SMH I still can t believe it.

  Peter Hadeler
2 years ago
Today was my first experience with this shop and I was pleased with their expertise and customer service!! Definitely use this shop for your car maintenance needs!Service: Oil changeService: Oil change

  Billy Gonzalez
a year ago
Great customer service, the guys were cool and they work fast great job on my truck would recommend anyone there!!

  Octavio Montoya
2 years ago
MIKE AND HIS CREW WHERE VERY HELPFUL. GAVE ME VARIOUS OPTIONS ON FIXING MY VEHICLE AND PAYMENT OPTIONS. WILL RECOMMEND THEM TO ANYONE THANKS AGAIN.Services: Steering & suspension repair, BatteryServices: Steering & suspension repair, Battery

  ronald ciccone
a year ago
RIP Off, Go Elsewhere They Charge As Much As A New Car Dealership, And The Lady In Front Is Rude To Customers.

  Eslier Quezada
a year ago
Honest and genuine people thank you for fixing my transmission excellent work and experienceServices: Transmission, Electrical repair, Air & cabin filter replacement, Auto engine diagnostic, Auto maintenance, Oil changeServices: Transmission, Electrical repair, Air & cabin filter replacement, Auto engine diagnostic, Auto maintenance, Oil change

  Fermina Peralta
a year ago
The best service ever great mechanics excelent service.

  Luis Rodriguez
8 months ago
Very good service, fast, reliable.Service: Body & TrimService: Body & Trim

  Robert Shaffer
2 years ago
Mike showed me exactly what needed to be done and completed everything on time.Services: Transmission, Exhaust, Tires, Auto engine diagnostic, Body & Trim, BatteryServices: Transmission, Exhaust, Tires, Auto engine diagnostic, Body & Trim, Battery

  Cauri Reinoso
3 months ago
Really bad service

  Misael Brea
11 months ago
A very good place! I recommend itA very good place! Lo recomiendo