Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
rita lawler
4 weeks ago
worst experience ever! Charged $1500 for brakes (pads & rotors) when questioned the tech "Chris said "Post -pandemic pricing, when i said nope, not buying it. He said they use top of the line.... I said I never asked, nor did they inform. They also had my vehicle for 5 days for a basic brake job.This was a 2nd chance for a local shop...I hate getting sucker punched by locals!!!!! Still waiting on a detailed receipt of parts installed, as requested when the vehicle was picked up and by email.....
Bill Wibbelt
a month ago
I was having issues with my brakes, and DeBoers was able to get me in quickly. They are very transparent, and not at all pushy with suggested services. Corey and Cassandra were both friendly and professional. Their diagnosis and work was very thorough, and I received pictures accompanying each quote. I can say with certainty that it was my best experience at a service center, and I will be using them again.
Brigitte Peterson
4 weeks ago
My goodness the most awesome and amazing people and service. Thank you Cassandra for your wonderful personality! I had a rough day and GPS wasn t working and my brain was fried. I was late but she helped me calm down. I was sitting there listening to them talk to the customers on the phone and was honestly amazed how professional they are. And in person. Happy Easter and god bless!
Michael Sponaugle
6 days ago
My wife and I have been going there over a year now and I like their honesty and professionalism.You get a complete check list evaluation and you choose what you need done based on severity of the need of service. Chris and Cassandra are the best and great to work with. I would recommend DeBoars for everyone.
Christian
a month ago
These guys are great. I was able to book an appointment easily online and my oil change was quick. They brought me to speak to the mechanic and discuss other potential issues and broke down that work cost for me on my invoice. Great bunch and service was awesome.
Maureen Minimi
a month ago
What a wonderful service center with fast and super friendly service. I brought my car here for a state inspection because I hate going to the inspection center. While I was there I heard one of the employees discussing an issue with another customer and they took the time to explain it so well. I will definitely be back, and I highly recommend them!
Gina Francavilla
2 months ago
Everyone was super nice and very friendly. They did an amazing Job on my car and didn t do any unnecessary work to it until they asked me for the go ahead and I felt at ease knowing it won t break the bank. I will definitely be returning to get my car fixed in the near future. I can t say thank you enough to Chris and Cassandra and Corey for helping me out with making the appointment answering my questions and getting my car situated.
Donna Dow
2 months ago
We LOVE DeBoer's!!! Went in for the usual 6 month oil change, but they made sure EVERYTHING was checked and up-to-date. Even let us know that the next visit we'd need to do a brake check (with the possibility of new brakes needed). Two thumbs up for them! Pricing is VERY reasonable - had we gone somewhere else, we'd probably had to pay 3x's as much for the same services (and, most likely, had repair work done that didn't need to be done at the time!). TWO thumbs up!! Highly recommend DeBoer's to anyone!!
Monica Andrews
2 months ago
My kids and I have been going to DeBoers for the a few years now. I like how they send you a full diagnostic on your car with the techs notes on what they found and recommend for repairs. They price everything upfront so there are no surprises. The team there is always pleasant and extremely helpful. Cassandra and Tina have always been nothing but kind and offer excellent customer care.
Valerie Kerwin
a month ago
Love this place! Friendly, professional and very committed to providing an excellent experience. From a warm and welcoming greeting when you walk in, to offering to schedule a future oil change - without pressure! - and feeling confident that highly skilled people are working on my car, I couldn t improve upon the visit. Highly recommend them!
Victor Caballero
3 months ago
First time customer and I m happy to say I will be coming here from now on for all my car needs. I needed an oil change and called ahead to see if they were able to fit me in. Turns out they had a cancellation and had me bring my car in without any hesitation. From the moment I stepped in, to the moment I got back in my car, it was such a pleasant experience. The people there are great to talk to, knowledgeable and caring. I came in with my 4 year old and all of the staff greeted her, and Chris even offered her a cookie to snack on. It s little things like that, that speak volumes. Thank you to both Chris the tech and Chris at the desk and the lady whose name I didn t catch, y all were great and I appreciate the honesty. I ll def be coming back.
David Anderson
a week ago
Great repair shop. Good prices. Just had oil change GREAT service and very complete. Gave so info I did not know.
Cathy MacLeod
a month ago
Customer service was very friendly and I got a full report of the trouble that I was having with my vehicle. I was informed of what was going on with it and the repair was performed the same day. I will be returning to DeBoers in the future for any problems that may occur.
Jessica godding
a month ago
I ordered tires through a third party website and brought it in for my tire change. I towed my car there and this whole proccess was done virtually. They determined the tires were no good yet proceded to put them on, charge me for that, and then recommend I order tires through them and get a another tire change. Instead of $100, I'll end up spending a total of $400.
William Rodriguez
3 months ago
If I would put it in one word, my experience at DeBoer s Auto is IMPRESSIVE!Very informative, update you in real time.A special thanks to Cassandra, Chris, Daniel and Damon for making it a pleasant experience.
Denise Morrison
3 months ago
I was having a problem getting my 2022 car fixed by the dealer Been in 3 times for the same thing and they were never able to diagnose the cause. Kept replacing fuel injectors. Decided to go to DeBoers for a diagnosis. Fuel pump is leaking fuel onto the engine and into the oil!Chris told me it was an expensive repair and it is covered under warranty. Dealer can t look at the car until 2/1 so it sits in my driveway.Bottom line, Chris and the technicians are very thorough. I will be taking my car to Chris for all maintenance not covered by warranty.Excellent service. Knowledgeable techs
Michka Brindlewolf Grant
2 months ago
The levels of compassionate and transparent service I received from the staff at DeBoer's was exactly what I needed to make a horrible situation tolerable. This was bar none one of the best experiences I have had with an automotive service in my life. Thank you all for being so amazing!
Caroline Walker
3 months ago
I have nothing bad to say about my visit. My vehicle was taken in on time, issues were explained, and shown to me, can t complain about the pricing and my advisor was great. See you at my next o/c.
Ed Fortuna
2 months ago
Fantastic attention to details. They got me in first day and did full diagnostic tests. Reviewed the issue with me and gave me a detailed estimate. A free loaner for the duration of the repairs. I will return for more work.
Dawn McCormick
6 months ago
I've brought my car here twice and always received friendly service. I got a loaner vehicle to drive for the day so I didn't have to miss work or pay for a rental. That's definitely a plus. I would definitely recommend DeBoer's Auto.
Fran Ross
4 months ago
I am very pleased with DeBoers Auto. My suv broke down inside the dmv inspection station and they were able to provide information on a towing service. Once my vehicle arrived at their facility, Cassandra was very helpful. They diagnosed my transmission problem and others and had my vehicle back to me in 3 business days. They are also the only Saab repair shop left!
Roger Hanson
4 weeks ago
DeBoer s now has become too big which often happens with success. Poor, dangerous parking for starters. BMW dealership is now often cheaper. Hard to comprehend.
Donald Palumbo
6 months ago
First time to DeBoer s very satisfied. Great Customer Service. Service advisor Will was friendly, thorough and took me out to the shop to go over work done on my vehicle.price was reasonable. Will definitely return
Lance Philip
3 months ago
My Chevy Trax had multiple issues. The folks at DeBoers found the problems. Sent me a full report of what needed to be done. After I spoke to Chris and approved the work to be done, they went to work. My car was fixed and is now running like new. I can t say enough about their customer service and attention to detail.
John Scott
4 months ago
Excellent service for an oil change. I have confidence that any auto repair could be satisfactorily performed by DeBoer s Auto Service. They are also very nice people.
Louisa Tafuto
8 months ago
I have to admit, I'm a tough critic when it comes to Customer service and professionalism. However, when I visited DeBoer's for the first-time regarding inspection of my car I was pleasantly surprised. From the get-go, upon making an appointment, the staff was both courteous and professional. I was extremely impressed by the electronic appointment reminder and equally impressed with the overall look and newness of the office along with the friendliness and promptness of getting me in early and completing the inspection on my car. Thank you DeBoer's for being extra special in a world that no longer focuses in the area of customer service! You far exceeded my expectations! I Highly recommend this establishment for others who think customer service and quality work no longer exist!
Kenny Brucato
5 months ago
Very friendly and super professional! Took my car in to get tires mounted, balanced and aligned. The car drove amazing after! Would highly recommend them for any services!
Ri Mon
7 months ago
Once again Bill and his staff at DeBoer s have sent me off a happy customer.I have only been using this mechanic since I moved to Sussex 3 years ago.Their focus on customer satisfaction is second to none.Cannot recommend them highly enoughAlways a pleasureA+Services: Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Brakes, Auto brake replacement
Jacklyn Barretto
a month ago
Very friendly employees. Knowledgeable and didn t try to get me to commit to repairs that weren t needed. Definitely would recommend
Miguel De La Cruz
6 months ago
Excellent customer service along with the service done on your vehicle. Fixed right the first time. I would recommend them for lower prices than the dealers. Very satisfied.Services: General repairs & maintenance, Auto engine diagnostic, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Oil change