Rich & Sons Automotive and Light Truck Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rob Kovacs
5 months ago
Honest and trust-worthy!! Great service and fair pricing. Had an issue with our sunroof at 4:50 on a Friday and he had us come right over to check it out. Went over a bunch of things and he got our sunroof closed after about 30 minutes - and did not charge us! Been going there for years and will continue to do so and tell everyone to go see Rich!!Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Brakes, Oil change

  Brian Mecca
6 months ago
Excellent!! The most honest automotive shops I have ever been to!! If you want honesty. This is the place to go! And, your vehicle gets fixed right the first time!

  Kate Etakea
5 months ago
Competent and honest, reasonable rates. One of the good guys...Excellent work, pleasant and friendly...

  Stephen Gross
3 years ago
I have been going to Rich & Sons for around 3 years now and have been incredibly happy with the service provided to me. Everyone is very professional and very informative. I always feel like I am being given a fair deal and that I am not taken advantage of. Every fix on my vehicles has lasted and I have not had to return for the same problems.

  Ian Coyle
2 years ago
My car was making some weird sounds. I took it to a mechanic near me and they said I had a spun engine bearing and needed a new transmission. I took my car to Rich and he figured out it was an A/C compressor and tensioner. Rich and his employees switched out the parts and now my car is running smoother and quieter than it has ever been! He was very diligent about getting the necessary parts ASAP, explaining what he needed to do and was going to do, and getting the job done as quickly as he could.Rich did some extra work on my car while changing out the parts for free and ended up saving me almost $300 from the estimate he gave! I cannot recommend Rich and services more. Him and his team is honest, fair, and pay attention to every little detail.

  Gerri Ruth Klein
2 years ago
I posted a review after the first time I took my car to Rich & Son's. I am compelled to write again. Once again Rich has shown the utmost integrity and customer service and went above and beyond to help me out with my car.Services: Tires, BrakesServices: Tires, Brakes

  Carrie Gajda
5 years ago
You will not find a better, more ethical and moral mechanic!! Rich has saved me twice from other shops, therefore I will ONLY go to him from now on. When the Hackettstown Hyundai dealer's service station lied to me last year about the repair my car needed, Rich helped me save thousands of dollars by fixing what was actually needed. Yesterday (July 3rd) Rich stopped everything he was doing to help me with an oil leak caused my Mavis in Hackettsown. Mavis never changed the drain plug gasket and did not re-install my drain plug properly after the oil change there two days prior. My car was leaking oil for two days and I didn't know until yesterday morning. When I drove straight to Mavis after leaving work early they refused to help me because they were too busy, handed me a business card, and told me to give them a few hours and try back later. I went straight to Rich and he fixed their mistake immediately right then and there on the spot while I waited. He took pictures for me, showed me the work gasket Mavis never replaced as required, and has me out the door in about 20 minutes. That is the level of care and customer service you want from your mechanic. The mistake made my Mavis could have seized me engine. Don't take the chance on a chain shop like Mavis that pays their employees commission and does not properly vet or train their people. Go to Rich and Son's. He's honest, reliable, and fair.

  Dan S
5 years ago
The mechanic that every town wishes they had. Rich is the bomb diggity. He takes the time to tell you what's wrong how to fix it and will even show you and explain to you after hes fixed it. I stopped by a few weeks ago with an issue,he had it taken care of in a few short hrs. He explained everything, he called me and gave me a full break down of costs. Since then I have been back with other vehicles my family owns and will be coming back. Forget the stealerships my business is and will be with Rich & Sons from now on. See you on the next one Rich .-Dan

  michelle
10 months ago
Usually great,last visit he was very unpleasant and downright rude.I've brought him a few customers..Won't be returning.

  John Page
5 years ago
I came all the way from PA. Rich treated me with respect and is extremely fair. He does fantastic work and I recommend anyone looking to have their car fixed right at a great price to come here.

  Jack Reed
6 years ago
Friendly and Knowledgeable. Fair priced and quick turnaround time. Rich is a great mechanic and makes it a point to keep up on the ever changing technology on modern vehicles.

  Peter Prymak
a year ago
Rich is great. He is honest and always fixes my truck without any problems. Great place!!!!

  The Funny Ziggy
4 years ago
Great shop, honest and nice mechanic. Extremely knowledgeable and polite. Offered me a 10% discount because I am an EMT, Which was awesome. I highly recommend this shop to anyone.

  Curtis Mack
2 years ago
Rich repaired my vehicle and had me back on the road the same day. My alternator and a few minor things were bad. The price was very reasonable. Services: General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repairServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair

  Russ Hamilton
2 years ago
His repairs were very proffecinaly done with quality parts. It's nice having something fixed and have it actually repaired properly and not bubble gummed back together.

  Tyler Peer
4 years ago
Great service and extremely knowledgeable. Rich knows what he's doing, and he is a very honest mechanic. I would recommend to anyone.

  Carlos M. Ortiz
2 years ago
Great place to take your car for ser and service and repair.knowlable staf

  Mike Pezeur
6 years ago
Rich is very knowledgeable and friendly, does a great job with prompt service. He explains clearly what parts he'll be using and what work needs to be done

  Joe Heid
5 years ago
Reasonably priced and fantastic service. Locally owned and operated. Rich is knowledgeable and accommodating to my family every time we visit.

  James Moorehead
2 years ago
One of the few mechanics who actually cares. Great service, reasonable prices

  Alyssa Stanchak
2 years ago
Very reliable, very efficient, all around awesome service. I highly recommend!

  Svetlana Osadtsia
5 years ago
Best place to go for honest service. Highly recommend. New to the area and lucky to have found this shop

  Matt Baley
11 months ago
Great experience one on one with the owner operator doesn't get any better than that!

  Aaron M
5 years ago
Very honest guy, very reasonable price's. Good service

  Home Theater Guy
5 years ago
Great service, nice guys, excellent work and they are HONEST!

  William Ward
2 years ago
Trustworthy and competitively priced work!

  vitomain1972
5 years ago
Great prices and excellent work.