Radiator & A/C-Hackettstown
3.7 (3)
112 East Ave Space 7, Hackettstown, NJ 07840
(908) 850-9730
radiator.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melissa Martin
3 years ago
If I could give a zero star review, I would. I electronically ordered a radiator assembly but received a condenser. No big deal. I called the branch and spoke to Michelle Mariani (who claims to be the franchise owner) and explained the situation. She told me that I ordered a condenser even after I forwarded her my original order showing that I did order a radiator. She told me that she already paid shipping once and if I wanted to return the incorrect part, I would have to pay shipping. She was rude and refused to help in any way. I hung up with her and called another branch. I spoke to a man named Dave who apologized for her behavior (even though he had absolutely nothing to do with the original mix up), sent a call tag to pick up the first order and sent a replacement. I have never dealt with such poor customer service. I will NEVER order from this location again.
Dwight Foster
2 years ago
I have been buying automotive parts for many years from John & Michelle in Hackettstown NJ 1-800 radiator, no better customer service anywhere ever have i experienced, great quality parts, on time delivery friendly knowledgeable people when ordering parts these are dog friendly people when ever i come by to pick up parts with my dog. Wish all businesses were run like these people do !
John DiCanto
6 years ago
Been using this facility for years. As one of the areas largest service centers in Mt.. Olive this vendor supplies all of our needs in a timely fashion