Full Detail Avalon

4.8 (22)

  112 Riverside Gardens, Hackettstown, NJ 07840
  (908) 476-8551
  avalontotalcleaning.com
  Claimed

Car detailing service

Planning

  • Appointment required

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Diana Posadas
a month ago
This has to be the most unprofessional experience I have ever had with any service. I cannot speak to how well their work is because I couldn t even get to that point.I needed my car detailed by next week and after scheduling my appointment a week prior they canceled on me the day before. The day I called I was never asked what kind of car I had, and the girl told me it could be $130, $150, $180, but no more than $200 and that they would come to me.I let her know that I would be at work and they could clean it in my work parking lot then. She let me know that would be fine.The day before they are suppose to come, I get a call that they want to come to my house on Saturday instead. I explain I live far away and I need my car to run errands, that is why I scheduled while I worked. Then she tells me well then I need to let them connect to our power at work. I then had to ask my boss, luckily he agreed to let them do that.Then I m busy at work and I start getting text messages that they need pictures of my car outside and in. I run out to do that and then they text me again that they need pictures of my rug now. Again, I run back out to the parking lot to send that. Then they tell me it s $250 forMy car. I drive a med sized car, nothing huge and I told her, it was fine but they should have told me that from the beginning. Then she starts to tell me that they need my power from my job. At this point I told her it was fine, and I had already told her over the phone. But that it wasn t right. I don t have an oversized vehicle and I was told no more than $200, they did not ask or tell me anything else and now they put me on the spot to ask my boss if they can use our power.This all should have been communicated since the beginning. Maria did not like that, and told me she was going to cancel on me. Apparently her name is Maria but I cannot confirm she gave me her real name because she didn t want to give it to me.I was upset but told her it was fine, I wasn t going to be difficult but she should learn or accept this isn t right and do things differently going forward. She said she would be cancelling and leftme stuck with my car unwashed. Had I known this would be the case I would of made other arrangements with another car wash/detail location.This girl was the absolute worse at customer service or even common courtesy. I usually do not write reviews to complain, but I truly felt this was wrong and it was fair to warn others of what they are doing.

  Luke Getto
5 months ago
Came to my work and picked up the car, returned it 3 hours later looking fantastic! Full detail plus engine compartment cleaned. Car looks like new. Also very reasonable price.

  Juan Mateo Menendez
10 months ago
Amazing detailing, came to my home and left the car cleaner than it's ever been since it left the lot! They even left the engine compartment spotless. Fast, professional service at an amazing price. Will definitely go back to them when I need another detail.Service: Auto detailingService: Auto detailing

  Thea Heninger
a year ago
Best detail service I have ever had! I have a toddler so my car is always a mess, but it looks truly brand new from the seats to the engine. Amazing attention to detail, fantastic communication and you can't beat the convenience of having your car detailed in your own driveway. Yes you pay a little more, but the quality of work is worth every penny. Will be a repeat customer.Service: Auto detailing

  Norm Bonenfant
a month ago
Absolutely excellent service and professionalism. They did an awesome job on the 2 cars and we have 2 more to go!!

  Colorado House
10 months ago
Arrived on time and ready to go. The outside cleaning really made the paint look great. They were able to get all the dog hair out of the carpet. Inside looked like new.Services: Full body wash, Headlight polishing, Wheel washing, Auto interior vacuuming, Car waxingServices: Full body wash, Headlight polishing, Wheel washing, Auto interior vacuuming, Car waxing

  Craig Arrington
3 years ago
Wow, great service and even more amazing was the pricing. Clean and safe practices was impressive. Thank you!

  Joanne Carducci
5 months ago
Great work!! So thorough. Always friendly. Very happy.

  Robert Baraniuk
a year ago
Great job they did on my Honda in and out,the crew cleaned everything inside and out in three hours,very impressed

  Valentina Victoria
2 years ago
He s the best doing the details, I recommend him. I so happy with my cars.

  Ken Long
2 years ago
AMAZING people, workmanship, and pricing - THANKS - Great Team!Service: Auto detailingService: Auto detailing

  Wolf Medina
11 months ago
Excellent service

  Ariel F.
2 years ago
Ana and her team are fantastic. They did an incredible job with my car and left it better than when we took it out of the dealership!They are very well priced and provide amazing convenience by going to your place to do the work.==================================Ana y su equipo son geniales. Hicieron un excelente trabajo en mi auto y lo dejaron mejor que cuando lo saque de la concesionaria!Ofrecen muy buen precio y es muy conveniente que van a tu casa para hacer el trabajo.

  Herman Alarcon
2 years ago
They left my car like. There was a dry crusty glue mess and they removed it. They removed a gum spot. They are incredible.Dejaron mi carro como nuevo. Quitaron una mancha de pegamento seca. Quitaron una area de chicle derretido. Son incre�ble.Services: Auto detailing, Interior scenting

  Ariel Casta�o
2 years ago
Excellent service, punctuality and fair priceServices: Steam cleaning, Headlight polishing, Seat shampooing, Engine detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxingExcelente servicio, puntualidad y precio justoServices: Steam cleaning, Headlight polishing, Seat shampooing, Engine detailing, Wheel washing, Interior scenting, Auto interior vacuuming, Car waxing

  Monica Perez
2 years ago
I loved the service, I was super happy Services: Full body wash, Engine detailing, Wheel washing, Auto interior vacuuming, Car waxingMe encanto el servicio, quede super feliz Services: Full body wash, Engine detailing, Wheel washing, Auto interior vacuuming, Car waxing

  Opening Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 8 AM-6 PM
Sunday 8 AM-6 PM

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