Flemington Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kristin Curcio
a month ago
We ve used Flemington Auto Care since moving into the area, and we ve always had great, friendly and honest service and recently, exceptional. My husbands older car needed a lot of attention, and they worked with us to find the best solutions for a good price. And my car had a problem with the sunroof, and they fixed it for $4,000 LESS than what with dealership quoted me - this is not a typo! We are pleased, thank you Flemington Auto Care! We trust our cars with you all.

  Cathy Stutzman
2 weeks ago
Honest mechanics who take the time to thoroughly explain costs and services. I've had two different cars in for regular maintenance as well as more in-depth repairs, and I've always found the entire staff helpful, kind, and trustworthy.

  Grace Brobst
4 months ago
Their service compared to Midas is 1000% better. They were able to fit me in and install new calipers and breaks within 2.5 hours. They also don't charge you an arm and a leg and the staff is very friendly. I am so very happy. Definitely will be returning

  Sean Bone
6 months ago
Quick service and knowledgeable mechanics. They provided great customer service as well. Issue on my car was still occurring after initial repairs. They took the car back in the same day, found the issue with the initial repair (small issue where wire wasn't full connected), and completed the fix the same day free of charge. I would gladly, and am prepared to when the inevitable occurs, give them my business again.Services: Electrical repair, Steering & suspension repair, Auto engine diagnostic, Brakes, Oil change

  Matthew Wilson
6 months ago
Customer service is very good mechanics are not I moved to Flemington in February of 2022. This is the closest mechanic to my place, so I really wanted to be able to use them on a regular basis, and I really wanted to like them. Below is my unfortunate experience with them I have no ill will towards them, but I find that what happened is inexcusable.Sometime last year I took our minivan to them to get a battery replaced. They replaced it for a fair price, and they even offered to drive me home since it was raining, which was very nice, but I ran home anyway. When I picked up the minivan everything was fine, but the next time I tried to start the car, it wouldn t start. I popped the hood and saw that some thing on the batter was loose. It wasn t installed properly. A neighbor with a ratchet helped me tighten it and all was good. I figured that I would use them again even with that little mistake because I thought that their customer service was very good A few weeks ago I noticed a leak below my 1999 Toyota Camry. I hadn t gotten the car looked at for a year so I took it in for a general maintenance check up and asked them to take care of what I thought was an oil leak. They ended up finding a few other things on top of the leak which ended up being like $1700. The price seemed fair enough for the work that was being done, so we went forward with that. A day or two later I noticed the car was still leaking what looked like oil to me. I waited maybe a week or two and gave them a call and brought it back. They looked over their job and said that the oil is leaking from another area. I needed the car, and so I kept it for another few days, and then brought to them to get the work done. Apparently, the oil was leaking from two other places, which cost me another $600. At this point, I am up to $2300. And I was a bit frustrated that they missed it the first time.I drive it for a day or two and I noticed again that something was leaking below the car. I called them again and they looked at it apparently they missed that two other things were leaking outside of the oil. To be honest, I wonder if they fixed a non-issue the first two times (or failed to fix the issue) and won t admit to it. The cost of this fix is over $1000. The car probably isn t worth as much as I have now put into it. But now I am faced with paying $3300 just to fix the thing. I won t get this fixed there. I simply can t trust them, and I don t think that is an unreasonable takeaway from my overall experience with them.I am frustrated because the mechanics should have seen this stuff the first time I brought it in, and now I am on the third trip over. If I had known from the beginning what I would be paying for all of these fixes, then maybe I sell the car and buy something else. Or maybe I don t. But at least I would have known what I was dealing with.Unfortunately, I won t go back there again, and I can t recommend that anybody use them. Maybe my situation is an outlier, but maybe it isn t. You can make a decision for yourself.Again, I want to say that the customer service is great. I like the guy at the front a lot. But the mistakes on the part of the mechanics have put me in a financial hole that will be difficult to recover from.

  kim mulligan
6 months ago
I know most people post when they have a complaint or a bad experience, But I have to take the time to compliment Flemington Auto and staff for EXCELLENT service. We have used them for several years, several different cars, several different issues and we have been so happy with the staff and the fair pricing of our repairs. They were kind enough to point out additional repairs that may be needed in the future, but were never pushy about it getting done right now.

  Nelson Tun
5 months ago
Flemington Auto Care is the place you can be assured they will not try to sell add on extra charges. You go in for an oil change, you come out with only oil change no ohh by the way you need this or that. They are honest and trustworthy, with quality services.

  Robert Scoloveno
2 months ago
Very good experience. Car was completed in timely fashion. I gave 4 stars because I do not like the 3% charge for using credit card and never use my debit card for large purchases.

  Jennifer Posluszny
a month ago
The guy behind the desk was so nice and accommodating . They way overcharged me for a leaking g hose with labor 800.00 !!!!! I needed my car so I had no choice but after shopping around it could have been done for half the price I m sick about it .after returning they charged over 250.00 for labor an hour !!!!!! Fischer auto body is amazing and charges 108.00 an hour !Well they did it again . I went to another mechanic , he found that the hose that was replaced by Flemington auto care was installed Wrong and caused my hose to get a hole in it .. I brought back the hose, the receipt and a picture from Wayne Fisher Automotive so that I could receive a refund for their mistake and I was told no and was personally insulted by the mechanic at the shop . this business does not stand behind their work at all . I had all my proof . I wish we could all make mistakes and not fix them . The only good thing about this place is the nice guy behind the register . Go somewhere else Fisher Automotive is honest and charges less on labor !!!!! Fuel hose was installed under the alternator causing a hole . Good thing my new mechanic found this mistake !

  Jojo Dice
6 months ago
I cannot warn you strongly enough to NOT TRUST YOUR CAR TO THIS SHOP.I write this review as a total car guy , I love cars and I understand how they work. The number one most important thing I think we all want when we bring our cars to the mechanic is trust. Right? We want to know we can trust the people working on our cars to be honest and trustworthy. And for the shop management to be trustworthy and customer-focused as well.If we can t trust someone, or a business, then the easy solution is to not go there, not deal with them.The tech handling my car lied to me. Repeatedly. His name is Brian. Specifically? They replaced shocks and springs and suspension components at ALL FOUR WHEELS. When you do that, of course you need to align the car. It s common sense, it s so basic it s obvious. Well, when I picked the car up they told me we didn t charge you for the alignment as a courtesy because they took over a month to even finish the work!! Ok, fine. Well driving it home from the shop I noticed the car pulled strongly to the left.I contacted the shop and they said we apologize, bring it back and we ll redo it. So I brought it back. In addition they had recharged the AC and that too was a fail! So they checked the AC and said oh, you need a new AC compressor. Really?! But ok. Just do the realignment. They said hey, I know you ve been waiting here for three hours but can you let us correct the alignment when you come back for the AC compressor? Reluctantly I said ok.I bring it in a third time and the install the AC compressor. Oh and at that point I m informed we can do the alignment because the car is too low to put on the alignment rack. Wait, what?! Yep. They never did align it the first time! Brian lied and said to the guy at the desk that he test drove it and alignment was fine. No, it wasn t fine! And you can t replace the suspension parts and not align a car. Ever!There is even more to the deception and lack of integrity of this shop. But I can t write about everything.Look, the only reason I m taking the time to write this review is to hopefully help someone like YOU know the truth, and to warn you against doing business with this shop.Of course not 100% of their dealings with customers will involve deceit and dishonesty. But clearly that s a risk you should be aware of before choosing this place.They are also one of the most expensive places out there, fyi. Their current labor rate is $144 an hour. And they charge you the full amount, based on the book estimate (which is put out by the auto repair lobby so of course it s always inflated) even when the actual repair time is much, much less. I heard other customers talk / argue with them about the shocking bills they were presented with during the many hours I sat in their dingy lobby waiting for my car to be done.Choose wisely, my friends. I wouldn t let anyone I know go to this shop. Not friends or family. Good luck.

  Tom Geary
4 months ago
Too expensive! $500 to replace one tire and it took two full days for the repair. The Shell station on 202n charged $325 for the exact same repair 4 months ago.Services: Tire rotations, Brakes, Oil changeServices: Tire rotations, Brakes, Oil change

  Diana Adel
a month ago
They are always honest and informative. They adhere to scheduled appointments I never had to wait too long for my car.

  Ainsworth Hylton
2 months ago
I gave this place a five star, customer service and mechanics are great at their job compares to other places went before, I traveled for Jersey city to get my service done.

  Robert Genn
6 months ago
I am a professional driver from out of state, my vehicle starting acting up and needed to get a scan right away. These guys helped me out right away! I really appreciate their help in this matter being I was in a time crunch. The staff was very professional and I highly recommend using them

  mealey
4 months ago
Always very thorough and no trying to sell you on anything you don't need. They explain everything in detail. They usually give me a courtesy vehicle if available. This time they actually drove me home and picked me up. Outstanding customer serviceHad another smooth experience. Oil change while I waited. Maybe 45 minutes on a busy dayAnother quick appointment with no glitchesGreat service!Another great appointment after battery died the night before and had it towed late at night. They took care of replacement along with oil change and tire issue. Finished for pick up later the same day!

  Naveed Akhtar
8 months ago
Well, the tour to the US was a bit of a mess for us due to sudden brake failure, and I was with my family on the roads of Flemington after 6 pm. I just dropped off my car in their parking lot, and the very next day, I received a call from their staff. I came to know that the rear braking system needed to be replaced and was quoted a price. I didn't have a chance to shop around because I was unaware of the market, but I feel that the price they quoted may be a bit higher than the market. Their manager, Broodie, discounted it for me by around 15% of the actual price. The services were great and they were friendly. They waited for me after closing time because I was stuck in traffic, and then they got my car fixed and running. Thanks to Flemington Auto Care.

  Colleen Knudsen
5 months ago
Had my repairs done,they kept me informed thru out the day with a ETA and great price and people..highly recommend. They will not rip you offServices: Air & cabin filter replacement, Exhaust, Tires, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Brake service & repair, Oil changeServices: Air & cabin filter replacement, Exhaust, Tires, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Brake service & repair, Oil change

  Morgan Quinn
5 months ago
Charge a lot for labor. Brought my car in to get my tire that was leaking air fixed and they couldn t find the leak?? It was getting flat for over a month I kept having to put air in it so the fact they couldn t find the leak is crazy to me. They re friendly but I d go somewhere else. They don t even have tires there but I made the appointment to get the tire fixed, feel like they could ve told me so I didn t waste my time either Since they said I needed a whole new tire even though they couldn t find the leak??

  Rob Kalesnik
4 months ago
Needed a wheel alignment after a complete Suspension upgrade. They did a fantastic job and my truck drives straight as an arrow

  Chris Lajiness
10 months ago
Been there twice, once for a tire repair and the other to have a hitch installed. They quoted me prices and did the work while I waited. Both times they did the work very well and didn t try to take advantage of me. Nice guys working there that are very helpful and would definitely recommend them to anyone looking for a good mechanicService: TiresService: Tires

  Tyler Graham
a year ago
These guys are honest and the only pair of hands I will trust under my car aside from my own. I ve come in for several different occasions (suspension work, oil, alternator) and I ve never left disappointed. They worked with me when I was low on funds and the repair in question was a safety concern, and when I brought my car in for an oil change they changed a brake light I had out without telling me or charging me. To call that a pleasant surprise is an understatement. You can tell people trust them with their cars just by the types of cars you ll see parked outside, and I genuinely believe they re the best in the area for anything your car could need. I tell my friends and family about this place regularly; they re a good group, honest, and won t rake you over the coals in price. Cant recommend enoughServices: Electrical repair, General repairs & maintenance, Oil change

  Carmen Alvaez
7 months ago
Been here often for the regular oil change, etc. This past week I had an emergency that couldn't wait, they took my car in checked it showed me what was wrong and approximate what would cost me, I told them to order the parts and had me come back first thing in the morning and my car was done in an hr. Very pleasant, knowledgeable and professional I wouldn't take my car anywhere else. I highly recommend themServices: Air & cabin filter replacement, Exhaust, General repairs & maintenance, Oil change

  P Martin
11 months ago
Excellent service at a fair price. They communicated the status and cost of my repairs quickly and effectively. The car was ready sooner than expected.Im very happy with my experience and will return there as needed.Service: Brakes

  Dave Sarmir
11 months ago
Left car and keys Sunday night for Monday morning service. Called them around 11:30 and they claimed they couldn t find keys. Finally found them and had car done after 2:30. Charged $70 for a basic oil change.Typically have had good service but last 3 times have been there the service has went downhill.Going to move on to another service center from here in our.Service: Oil change

  Greg Campbell
7 months ago
Friendly, professional service with reasonable cost. They were quick and efficient. Will be bringing my other vehicle to them as well.Services: General repairs & maintenance, Tire rotations, Oil changeServices: General repairs & maintenance, Tire rotations, Oil change

  Katie Fitzgibbons
9 months ago
I live in MAINE! Let that sink in I travel 421 miles to take my car here! (I also visit family, more importantly)I have a fiat and I always get nervous about taking my car anywhere about getting work done on it because of the parts. Everyone who works here is so polite, kind and most importantly understanding! I got an oil change here a few months ago and they noticed before I did that my breaks needed to be replaced! This is my favorite auto shop period and if your car needs work done you d be a fool not to take it here! Services: Brakes, Brake service & repair, Oil change

  Natalie Lucyk
7 months ago
Have had my oil changed and a few other maintenance things and very pleased with service. I usually have to wait for my vehicle and they work promptly and I appreciate that.

  Andrew Morris
a year ago
I went in for an oil change and a wheel alignment. I was impressed by how friendly and professional the men at Flemington Auto Care behaved. Unfortunately, they were unable to do the alignment, however they explained in depth all the repairs that will be needed going forward. Thank you FAC TEAM for the great service. I highly recommend for anyone looking for professional auto services and repairs.Service: Oil change

  kathleen schulz
a year ago
They gave me an estimate of what the repair for my exhaust system would be which was thorough and well documented with printouts of the failing parts so I could understand the problems. They were 1/3 the price compared tovthe dealer.Nice waiting room and clean bathroom if you are waiting.Service: Auto exhaust system repair

  Mary Mavus
a year ago
The mechanics serviced my loss of brakes which was a booster, engine light and reduced fuel economy and uneven tire wear.They resolved my concerns and exceeded my expectations. Scott and the staff were so polite and knowledgeable. They were a pleasure to deal with and competitive pricing.Services: Auto engine diagnostic, Wheel alignment, Brake service & repair