A & B Garage & Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  SLS Anonymous
2 months ago
Unreliable. Took an extra two weeks maybe. The phone is out. They can t be reached. Did they take our car and leave?

  Michelle Cumming
5 months ago
Honest, reliable, and did a wonderful job. Price was great.

  Coleen Mulhall
11 months ago
My experience was that Customer Service was horrible-dropped car off for 2 pm appointment to check air-when guy took key(he was just standing in lot)I told him it was to check air-hours later when my husband called,they hadn t even looked at car since they didn t know what it was in for-place closed at 6 and nobody called me about car.The next day I kept getting voice mails-no live person and couldn t leave message -hit option 5 for repairs and phone would disconnect before I could leave message-when my husband finally reached them,they basically said the car needed a lot of work and they d write estimate up and to pick up car at 2-they had nothing written up and told me they didn t have time-so I was without car for 2 days and they had no time in 2 days to write estimate-have never experienced this level of awful customer service -so upsetService: Air conditioning

  -
2 years ago
Got in a car accident in November, front door and fender needs to be replaced and painted.When receiving the car at first glance everything was fine, rats made a nest in the glove box random interior parts were taken apart for no clear reason, trim pieces broken off glued together very poorly, awful welds, loud wind noise when driving.Overall stay away from this place would not recommend to anybody.Services: Painting, Body & Trim

  Allie Boucher
4 years ago
This crazy long, outstanding review, is about the towing part of this business. I am SO impressed! I ended up with A&B, and specifically BRAD, after another towing company tried to pick up and told me they didn't have the right equipment. This experience has completely changed my perspective on how easy the process can be with the right people. A+++ Amazing!I originally called for roadside assistance to get towed to my usual mechanic, but my car was located in a really REALLY tight spot (a full 1/2 mile long, single lane, overgrown dirt road for a driveway, and the car was in an inconvenient spot that was going to make everything really difficult, but I had a completely broken strut and the car was at that point not really driveable to adjust location).***THIS PARAGRAPH IS NOT ABOUT A&B, BUT FOR THE SAKE OF COMPARISON*** The first company tried and said their truck wouldn't fit, and insurance would need to find a different company with a smaller truck - even though the initial request specified a smaller truck was necessary, and even after I called them directly and explicitly warned them about the extremely difficult conditions (Illustrious Towing was the first company, I've dealt with them a bunch of times and I'm not a fan - and I came to find out they explicitly ignored the small truck request and assumed they could do it anyway). I waited nearly 2 hours after confirmation only to have them say nevermind 50 yards into my driveway.OK so now i have to wait for insurance to find an entirely new towing service. By the time A&B was called by insurance it was already almost 8pm (first call to insurance for assistance was right at 5pm) I called A&B immediately to warn them about the difficult conditions and the need for a smaller flatbed, and their response was "we'll get it out, one way or another" (that's the right attitude!). Brad showed up in 15 minutes(!!!!). When he got to the beginning of my driveway, he originally was going to be proactive and try to back down my 1/2 mile driveway-from-hell, but I convinced him not to put himself through that. He handled the driveway like it was no big deal, and k-turned in a tight side yard like it was a giant empty parking lot so I wouldn't have to try and move the car. I work in construction, have driven/operated plenty of big trucks and heavy machinery, and Brad tackled this like he was driving a Fiat on an open runway. Effortless. I was so impressed. He was personable and friendly throughout, and clearly an extremely experienced professional at this. Brad treated the circumstances like they were just a slightly more interesting situation than normal, and they were easily overcome (once again, after another big towing company made it seem extremely difficult).The entire process was so efficient, and i basically stood there and watched, when I had expected to be quite involved based on past experience with other companies. This was, hands down, the most pleasant and easy towing experience I've ever had. 10 out of 10, there isn't a single thing I could ask for improvement on. Great attitude, no crankiness, professional and expert service by Brad!I'm a relatively young woman, and I've dealt with a decent amount of stereotyping and misogyny in my adult life when it comes to expected automotive knowledge, and general comprehension and capabilities under similar circumstances (unfortunate but true), but I got nothing but genuine respect from Brad throughout. It was a refreshing experience to say the least. This is how service should be provided! As noted by my neverending review, I can't say enough good things about this experience, I have a completely different view on what's possible now, and I wish all companies, in every industry, tackled their customer interaction the same way!TLDR: This towing company completely exceeded my expectations in the best way possible, and I can't say enough good things about my interaction with Brad and A&B. I was recommending them within 10 minutes of leaving to my family members. Excellent experience!

  Brian Klockner
6 years ago
My mother s car broke down 830 am aaa was called and told her 30 min 4 and a half hours later they showed up drug the car sideways to get it lined up with the tow truck when the car blocking the truck was getting ready to move. Then he gets irate bc he thought my mother said she wasn t going to pay so he dropped the car and left. Class act morons

  T C
5 years ago
This place is a cheat. They stole a part from my car and told me that the part was missing when they replaced my bumper. I called Benny after they delivered my car, but he never received or called back. I feel so deceived.

  Jared baker
7 months ago
Always great customer service and great work

  Ron Richter
3 years ago
Easy to work with, will keep you informedOn any work that needs to be done.Reasonable cost for repairs.

  Darlene Scheffmeyer
4 years ago
We have been very pleased with the their work and great staff

  Tali Zipper
6 years ago
Great service. They know cars!

  Bruce Banker
5 years ago
Always dedicated to customer service.

  Hasan Hajdarbegovic
9 months ago
Great service

  Marilyn Torres
6 years ago
Benny was wonderful with my issue

  Frank Rumore
5 years ago
Faster, cheaper and the work is flawless.

  Rob Ozimek
3 years ago
Fare price ,nice work

  Misael Arturo Mota Cuevas
a year ago
Great work

  Jesus rivera
4 years ago
Not sure

  Nancy Raab
a year ago
Great service.