Town Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Stein
a year ago
I ve leased two cars from Town, and ended up buying the second one off lease.These guys are great. Peri in finance is awesome! The sales team is great and I d never take my car to anyone other than their service dept.Most importantly, they are ethical! Car buying/selling can be intimidating and a hassle, not at Town.Lastly, I ended up selling the car I bought privately. I was due a refund from the unused portion of the warranty, and I received the check three weeks earlier than Audi said I would. Didn t have to chase them, didn t have to follow up!

  Harry Anscher
a year ago
An enjoyable car buying experience, and subsequent service appointments have all been easy. The dealership itself is also newly renovated and an easy place to hang out when getting your vehicle serviced.

  Glenn Darden
7 years ago
Purchased a vehicle from dealersbip and had one the most pleasant buying experiences of my life. The staff was attentive, but not overly aggressive. My sales consultant was professional , friendly and my motivation for submitting this review. If you visist this dealer, rest assured that you will receive great customer service from everyone!......and if available, Ask for Quentin.

  Ruth Alperson
2 years ago
I've brought my Subaru Impreza to Town Motors in Englewood perhaps ten times. I always look forward to spending time there. I bring my laptop with me, and get work done in the spacious lounge area with comfortable seating, and chairs by a long tabletop with connections for computers, Prior to the pandemic, there was an active coffee machine, treats in a cupboard, bottles of cold water. There is a separate area for children to play in. Best are the personnel--all welcoming and friendly. I know many by name--Joelle, Woody, Prince Patrick, and Charles, whom I just met. Charles saw me wandering around, got up, and asked me if I needed help. I was looking for a water fountain; Charles located a bottle of water for me. I asked where the rest room was, and he accompanied me to the location. I then asked who the manager was--Manny. I wanted to tell Manny what an excellent manager he must be to have such a pleasant, happy staff. And now I'm writing this recommendation. I want to add that the work on my car was done with care, and the service staff solved an issue re a tire that had been troublesome for quite a while,

  Francis Beck
6 years ago
This is our 4th go round with Town.John Lee as Great! So was the Finance Department..... It was so easy. They purchased our 15 Macan for a good price we brought 2 new cars and drove them home the same day.I would recommend John Lee!Also, the service department is excellent!

  Mel Scroggin
8 years ago
Get the best deal and really good service when you shop on line for a used vehicle from Town Motors of Englewood, NJ. I just did. I live in Tennessee and went on line to find a used Subaru Outback, and started looking locally, and found the prices too high. When I expanded my search to all states that's when I found Town Motors in Englewood, NJ had just the car I was searching for and also the best price of several states. Buying out of state can seem daunting, and very well could have been, but my sales rep, Will Trevino was great, going way beyond the normal and made the task very easy. He made several follow up calls to me and even worked with my bank and auto transport company to help my wife and I to get our dream car. He even called to make sure the car arrived at our door when it was supposed to. GOOD DEAL AND GOOD SERVICE.

  F C
8 years ago
I cant thank Town Motors enough for my amazing new car! 2016 SUBARU OUTBACK! Cream of the crop. A very special thank you to Chris Bradish (my sales rep, probably the only sales rep I will deal with), he knew exactly what I wanted and was able to get it for me! And I can't I forget about Pete Poccia the dreadful Finance Manager... nobody looks forward to speaking with them. But you Mr. Poccia are not your typical run of the mill, looking for more money Finance Manager. Pete made me feel at ease about my purchase. He didn't try to sell me anything I didn't need, he was able to work around my own finical hurdles. I WILL be recommending this dealership and all of its staff to my own family and friends for their future purchases. Even Rudy the mechanic was a pleasure to speak with. An absolute pleasure. Thanks again.

  Steven CF Anderson
7 years ago
Sadly, I found glaring examples when recommended repairs were not necessary at all, according to other professionals, or the repair strongly recommended was at the highest possible cost when a lesser remedy wasn't even presented. I believe this is not true of all dealers but I suspect this is a pattern at some dealers where the real money is definitely not in the most competitive area of sales, so servicing brings in the bigger revenue flow. When honesty is compromised, confidence is lost.

  James Browning
8 years ago
I would refer anyone here. I worked with Rolf and it could not have been a more pleasant experience. The used car that I bought was priced right and in great condition, and the service was excellent. No complaints.

  Gigi s Vlogs
8 years ago
Town Motors is the GOLD standard in automotive sales. My family has returned to Town Motors again and again for over 40 years. Ted and Brad, and Chris and Peter ( both at Town Motors Subaru) represent the very best of what the Siebold family built over 60 years ago in terms of professionalism and loyalty.

  BK Diesel
6 years ago
This place sucked. Our sales person was not what I expected from an Audi dealer. Dony expect a call back when you leave a message. Plus I read that the service department is "questionable"... Try another place that will value YOU as a future client. This place doesnt.

  Masato Sean Sakashita
6 years ago
Satisfied with the purchase and the customer service they had provided until the contract was signed. However, the responsiveness and information on finance afterwards are not at the satisfactory level.

  Jeff Ginsburg
8 years ago
Purchased a used Impreza from this dealer. They were very fair and delivered as expected. I would definitely work with them again in the future.

  Piotr Pi
10 years ago
Great place where staff is taking care about you and they are very helpful which is making your visit nice. I like how they work with me to be close to my expectation about price and color.

  Patricia Ramsay
8 years ago
just purchased my forester from this dealership, excellent experience and salesmen were very informative, I will be back !

  Ilias Iliadis
5 years ago
Great Audi Dealer. Very professional and polite personnel

  Alexis Urena
6 years ago
Excellent sales and service. Highly recommend them on all fronts.

  Hazel Williams
5 years ago
Calm atmosphere with competent service and sales leadership!

  Melvin Rodriguez
6 years ago
Great service, price are good.

  Thiago Fagundes
5 years ago
Friendly service/ parts dprt