Land Rover Englewood Service and Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luisa Gonzalez
2 months ago
The service at this location consistently exceeds expectations, marked by exceptional kindness and helpfulness from the staff. My experiences have been notably enhanced by Julian Ballesteros, who consistently demonstrates remarkable attention to detail regarding my car's needs and showcases a genuinely professional demeanor. I wholeheartedly recommend their services.

  Jungeun Han
a month ago
I have had always the BEST service here. Mike Kim has been extremely helpful and works quickly and efficiently. I strongly suggest going here and your car will be in great hands!

  John Mostafa
a day ago
One of the best service experiences ever!Mike Kim my service advisor was amazing and went above and beyond to make everything so seamless! I will definitely recommend this Land Rover Dealership to everyone I know! Great work!

  Kevin DeMatteis
3 months ago
Personal attention and great communication are hallmarks to this dealership. Very satisfied with my new relationship.

  Aytekin Velibekova
3 months ago
I had another excellent experience at Arcady for my car's second service. Their team is consistently responsive and easy to interact with, making the whole process hassle-free. What stood out most was how they returned my car in immaculate condition, showing attention to detail. Based on these positive encounters, I highly recommend Arcady for reliable and customer-focused car service. They truly go above and beyond in ensuring customer satisfaction.

  James Kim
2 months ago
Mike Kim at Land Rover in Englewood NJ set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Mike was responsive and highly knowledgeable about the vehicle itself and walked me through the entire process. It could not have been more seamless and made the process very pleasant. Mike and the staff at Land Rover Englewood attention to detail and my satisfaction were unparalleled- going above and beyond in every aspect! Thank you!

  Jeanette Mendez
2 months ago
The staff that has worked with me directly have always been very resourceful , knowledgeable, professional and pleasant especially Mike Kim when ever I had to take my vehicle in ( which were quite a few times) he always made me a priority and kept me in the loop with details and vehicle status.

  Michael Vaknin
2 months ago
Arcady is always super helpful and goes out of his way to make sure we know exactly whats going on. His service is always 10/10 and his kindness is unmatched!

  Birdy Paul
2 months ago
Land Rover Englewood Service is the gold standard of car service. The service center is immaculate; service is completed promptly; the mechanics even provide a video of the work that was done on your vehicle. Everyone at LR Englewood is helpful and friendly. A special mention to Julian Ballesteros, the BEST service advisor ever!

  Jorge Cardoso
3 months ago
Julian and the staff at Land Rover and Jaguar in Englewood New Jersey. Give great customer service and very knowledgeable staff. They take care of all your concerns and needs, I highly recommend to take your car to this location to all my friends and relatives.

  Glory Park
3 months ago
Love working with Mr. Mike Kim at Englewood Land Rover! Another great service and got full details on my car this time and my car came out like brand New car! Loved it! Thank you!

  Sae Joon Cheon
3 months ago
I went in twice for problems with the coolant tank and with the car hood, and both times Mike was very helpful, making sure that the problems were taken care of. They also did a complimentary comprehensive check of the car to cover any issues that we may have missed.

  Steven Waldman
3 months ago
I really enjoyed working with my sales advisor Mohammed. He was very helpful and thorough. Also, the finance manager was very fair and customer friendly. Mr Pelc is a true gentleman! I love my new RR !!

  kate oliver
3 months ago
I ll never go anywhere else. Mike is exceptional. They filmed a video of my vehicle walking me through each of the services performed so I had a completeunderstanding.

  Nuris Ruiz
2 months ago
As always is a pleasure for me to go to Englewood Jaguar Land Robert . The staff is very friendly and my service advisor is very knowledgeable and he is always on top. Of my needs. Thank you Julian Vallesteros, also he is a great technician, he sent me a video explaining steps by steps the inspection for my car and always he does an amazing job for me. Thank you Nirav.Services: Tires, Steering & suspension repair, Wheel alignment, Brakes

  Robert Glickman
2 months ago
Tough issue with steering going out on brand new car but was treated very well and professionally. Service was expedited and every attempt made to accommodate my schedule. Very appreciative.

  Michael Lee
3 months ago
There's no need to go to any other Land Rover service center. Arcady my service advisor was phenomenal. He provided awesome customer service, speed, and great pricing.

  gurpreet taneja
5 days ago
The Service coordinator Arcady was very helpful n Informative about the service, would highly recommend him to others.

  Haeji Won
a month ago
Mike was super helpful! He was very thorough with my car, and taken exceptional care. Highly highly recommend!!!

  Ledys Milanes
a month ago
Julian Ballestero, is a very wonderful customer service man and a very nice person. I truly recommend Land Rover. Thanks you .

  Nicholas Esposito
3 days ago
Arcady s communication and transparency was great. Will request him every time I need service.

  Dana A White Dorman
2 months ago
Julian is exceptional. Each visit is always experienced with positive resolutions and accommodations with a smile.

  Chirag and Kesha Shah
3 months ago
I moved to Central Jersey but I still continue to service my vehicle here inspite of having a closer JLR service station. Mike makes the feel experience very comfortable and the service received is top notch.

  Gunjan Hirawat
3 months ago
Super awesome experience as alwaysVery attentive and kind peopleAlways understands your problems and great customer service always .Always talk to you and try the best to resolve the issue always guide you the best possible in care of ur car . Services are awesome and all at service desk are very very kind and generous .

  GENETHA MIDDLETON
a month ago
Julian was very informative and concerning about the issue that I had, he help me resolve my issues expeditiously

  Michael Young
2 months ago
mike in service was incrediable. always kept me updated even w bad news! he's the best!

  Keith Jung
3 days ago
Mike, you and your team are the best service team I've ever had, hands down! Thanks a million!

  Brian
5 months ago
Mike Kim is always super helpful and knowledgeable. He makes the sure the customer is informed with each step of the process.

  Doris McCormick
a month ago
Always a great experience. Never a problem. Mike Kim is a true professional.

  stanley george
4 months ago
Great service great staff we purchased our car from here and everything was smooth We took it back for some work to be done, and that was as well definitely recommend this dealership