Chrysler Dodge Jeep Ram of Englewood Service and Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frank Ulloa
3 months ago
I m actually very dissatisfied with this vehicle and your service department. I have had numerous issues that have not been resolved. I continue to have to go to the dealer wasting my time. I just picked it up after spending over a week in your shop and it is returned to me with 2 of the issues still not fixed (squeaking steering wheel and auto stop start not working), finding screws in the cup holder, back seat and trunk and then the two B pillar covers fall out because they were not screwed in. Who knows what else was not done? Now I have to go back again to the dealership.I had water coming into the truck and pooling in the battery compartment before they realized that the sunroof rails were bent or broken (was told two different stories). I fear that there will be rust, mold and possibly electrical issues due to the water. The sunroof rails were replaced but I believe the damage has already been done.

  Janis Fallows
5 months ago
I brought my car in for an oil change and they found another issue. They were able to fix it the same day and I was able to get my car back after a quality check was done after the repair. They were very professional and honest during the whole processServices: Auto battery replacement, Auto engine diagnostic, Tire rotations, Wheel alignment, Wiper blade installation, Battery, Oil changeServices: Auto battery replacement, Auto engine diagnostic, Tire rotations, Wheel alignment, Wiper blade installation, Battery, Oil change

  Carlos Acevedo
6 months ago
Had a check engine light come on on my 2023 Trailhawk 4Xe. Made the appointment with service to get it addressed. Turned out it was a bad harness of some kind. I was told that the part would take about 10 days to get. 4 days later I was called that the part was in! Repair day comes and Raj was my service rep. My appointment was for 8am, but Raj checked my in about 20 minutes earlier and told me the car should be ready before end of day. And it was. Got a call around 2pm and all fixed. Staff was easy to work with and once there for pick up, I was out in less than 10 minutes.

  Jose Rodriguez
2 months ago
The worst place to buy a car.My van had been in an accident before.They said never had and incident and i toke it to a body shop and confirmed it had been.They even try to sneek in front windshield protection I didnt need READY the contract REAL SLOW THEY ARE A BUNCH OF THEFFS.

  Michael Kotsatos
4 months ago
Sayat made it quick, Dominick helped make it easy... sure maintaining your car can cost a little but it's pretty fairly priced, all things considered.

  Tom Timmins
5 months ago
The service team has taken good care of me and my Jeep. They have a lot of experience and I trust them not to up sell me on anything I don t need. I ll be back.Services: Steering & suspension repair, General repairs & maintenanceServices: Steering & suspension repair, General repairs & maintenance

  John Rivoli
5 months ago
I came in for maintenance for my Cherokee. Dominick and the staff are always helpful and accommodating. Feels like you're with familyService: General repairs & maintenanceService: General repairs & maintenance

  Josephine Phillipy
4 months ago
My service experience was exceptional. The staff was extremely attentive, professional and friendly. Highly recommend.

  Jessica Lopez
3 months ago
Always professional, friendly and competent. I m always confident walking in there that I will be completely satisfied with any work done.

  Raymond Almirall
a year ago
Don't expect them to clean the motor before starting to work on it like most shops would. They do not place paper mats on the vehicle floor or seat coverings. This is how they work! You do not get a courtesy car (loaner) if your vehicle stays for extended periods or you live in the next state. You might stay longer if they lose your car keys (FOB) as it happened to me.

  Nick Orta
5 months ago
I have never been to such a dishonest and deceiving vehicle service department in my life time.

  Mark Olivo
6 months ago
The recall I went in to get fixed is now worse and I need to go back

  Jorge Miguel Contreras
4 months ago
Great guys, knowledgeable and very courteous!!

  Hussien Azab
a year ago
If I can give 0 star I will do worst Jeep service I ever seen the service department they keep lie and give wrong information stay away from themThey claim oil change from Jeep waiver and they didn t do oil change for my car and they want to charge me 399 on top of that

  Michael Feeks
2 months ago
Personable, attentive, assertive, and timely.

  Leon June
10 months ago
I got vehicle checkup seasonal checkup.

  Michael Heffernan
a year ago
Great service from parts guys

  Moa Shao
a year ago
They close very early, everyday.

  antony polanco
a year ago
Leased a new car. AMAZING customer service!

  Nelton Reyes
a year ago
Excellent serviceService: Oil changeService: Oil change