Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Crilley
2 months ago
Whatever to oder a gas cap ,not in stock,but depford store had one .but it would be a day and extra 10$ shipping they lost my business order one online same time line less money, genuine gm parts. The days of customer service are over

  Nate's House
2 months ago
Not only do they have every Auto part you can think of. They also have paint matching service in the back.

  Keith Nowak
5 months ago
Sales person was non helpful and arguementative and wouldn t give a refund. I wouldn t recommend this place to anyone.

  Janelle Crouse
3 weeks ago
They had the headlight for our car before road trip! Thx!

  Ferdinand Bechtold
4 months ago
When I needed it, they had it. Answered all my questions, kindly.

  Unbiased Reviews
a year ago
I'd prefer going to Advance Auto rather than Auto Zone because I'm not sure if it's me, but at Advance Auto I get better service every time. Last time I was at Auto Zone they couldn't find my account and I have one because I've got a card, just happened not to have it at the time. Since the prices are the same you go to the business where you can get treated better!

  Sean McGeough
a year ago
Stopped in for motor oil and a remote battery. The clerk was super helpful as was the manager. I picked up an oil bundle deal and for whatever reason the price kept coming up wrong. They could have said there was nothing they could do but they took the time to make sure I got the special price and that's the kind of service that brings me back here.

  Dominic Ganassi
9 months ago
Waited on hold for 20 mins to use their loan a tool system. To then be told the tool I needed to use was not available for loan and they didn't have it in stock at all

  Rahn Monrea'L
a year ago
Places to take my butt more than once. They always have what we need this particular time of course it was raining and I needed windshield wiper blades so when the rains let up just a little bit I ran in to get windshield wiper blades I don't know why what a pain. Gentleman came out and made me look like a fool we both laughed and had a good time but he fixed it with no problem at all thank you again for being there

  hannah hewitt
7 months ago
melvin is a real one, helped us with our car parts and great jokes

  Fogbenro Osunniyi
2 years ago
Hi .I'm a man without EGO problems.. Whenever I visit the store Lisa is on point She is super helpful every time,and I'm not just saying when she helps me. I have always witnessed her patienly take care of customers .. LISA IS A GREAT EMPLOYEE WITH GREAT CUSTOMER SERVICE.. God bless her

  Max Moolah
7 years ago
I went to Advance Auto Parts early in the afternoon on a Tuesday. The manager on duty was really nice. She answered all 1,000 of my questions without losing her patience. The store felt very laid back overall and I would definitely shop here again.

  Subrata Mukhopadhyay
4 years ago
Absolutely frustrating experience, I went there to replace my Car Remote Key "battery" replacement, after waiting there almost over 40 Minutes in the line, the lady @the counter just gave me a point blank "refusal". Never again to this store, hopeless experience. Pretty rude also.

  jason zikeli
a year ago
Awesome customer service the lady Lisa is a lot of help Definitely goes over and beyond to make sure the customer is Taken care of Thank you

  Jerry J
6 years ago
Walked in to by a few things. Went to check out employees talking to each other and just looked at us. We waited for the one cashier to get done but he was trying to solve a problem for someone. You would think that someone could stop talking so we could pay for our items but I guess what they were talking about was more important then there customers so we left the things on the counter and left.And watch out for the older lady they have working there. She cusses about her co workers. Never going back there again

  Jeo Landor
2 years ago
Advanced auto they have them everywhere but not like this one they have the best customer service around matter fact this 1 had 2 guys that knew more about the car that I had than I did thank you keep up the great work

  Michael Porcaro
5 years ago
Short fat Juan was a real ignorant employee. He completely ignored me as I stood in front of him while he was carrying on about some work drama with another employee. Totally unprofessional. When I was finally acknowledged I was treated as though I were wasting his time. The entire transaction was awful. When I asked him about how my refund would apply he scoffed at me! I'm a professional courier and I drive about 90 thousand miles per year. Is this the kind of experience I should have walking into this establishment? If you want terrible customer service, ask for "Short Fat Juan"

  Louis Martello
4 years ago
I love this place.The most knowledgeable staff and extremely helpfulDid tune up on my boat with recommended spark plugs regular maitanance on the boatInstalled a hitch on a 40 ft school busIncluding maitainance recommended by the staff thereEmergency brake rigging on a jeepThese guys and gals know there stuffIf u read my review you will see i brought in alot of..... crazy? Maybe not the norm problems ideas and issuesAnd the staff here was able to point me in the right direction everytimeThese guys earn 5 stars all day longBtw took the 40 ft bus converted to motor home out to san diego where i currently reside it made itIn part thanks to these guys and gals

  Pakistan I
4 months ago
Train your employees to be penitent on calls.

  John Martin
6 years ago
Was just browsing, staff was nice, only asked2 times if I needed help. I don't like being asked 10 times if I need help. Some prices were very good. Clean and polite staff

  Donald Flinn
3 years ago
Excellent service, and I'm glad they had my parts in stock! I always get parts from advance, they have fair prices on all parts, if you need them right away!

  bubbyvon A
7 years ago
I have a great experience everytime I go to this store. The people are always helpful as well know what they are doing if a part isn't in stock the get it in a good amount of time as well. Need more advances like this one!!!!!

  Jose Ocasio
6 years ago
Everything is always so expensive. If they want to stay open as a small retail store they should consider competing w Walmart prices. Walmart is taking over and they are open 24-7.

  Sal
3 years ago
Nice store but the paint department could not match an old Ford colorfor me. I had to dive to another store to match a color. Disapointed...

  Teresa Concepcion
5 years ago
I was just at Advanced Auto and that fat guy Juan was Very helpful. He had my parts ready. I was in & out of the store within minutes. Thanx Juan!

  sexified85
3 years ago
I'm confused I thought mask are suppose to be worn at all time.The heavy set manager didn't have his mask on and was communicating with customer. Brian the younger kid not sure if he was new or not but had no clue where to find a oil filter. Then tried to charge me for an item that I purchased online SMH I will not be coming back here.

  Jim Manion
6 years ago
Great place for partsGood pricesExclen

  NICOLE K
4 years ago
Helpful staff & knowledgeable. If they don't have in stock what you need they will.order it for you ! Always clean and well stocked. Plenty of parking.

  Tina Rodriguez
a year ago
They were Great! Very helpful with my battery almost dead.

  Kevin Powell
7 years ago
Staff was extremely knowledgable and patient. They answered all of my questions and made sure I got what I needed to do the job. Will keep coming back