White Horse Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Inell Altman
6 months ago
While in the area last week, my dashboard malfunction light came on. I called White Horse Auto Repair and they told me to come in right away. My car was fixed in less than 2-hours and at a reasonable cost. I live in NYC and have never gotten such good service. Thank you White Horse Auto Repair. I appreciate your timely Service rendered to me.

  Terry Leary
3 years ago
I needed a rear subframe repair. It turned into an even more in-depth job. I must say that my car rides BETTER than it did when I first bought it! Helen was very patient and professional with me as I was an anxious caller and worried about the length of time the repairs required. I felt very comfortable with the price of the job, especially considering the dealership or a franchise shop would've charged 2-4 times as much. This place was recommended to me by a friend and I will recommend it to someone else.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment

  Jose Perez
2 years ago
Called for a quote for a timing chain replacement on Monday, said they would call me back next day after getting a price on parts from the dealership. Next day I Called back they said they still waiting for dealership to get back to them . Now it's Thursday still haven't heard from anyone. I guess I have to find someone that's more professional to do the work.

  Russell Kelly
5 years ago
We had an excellent experience. We brought our new pleasure way RV in with a real serious wandering over 50 miles an hour. These folks looked at iy, very objectively told us our options and at 5 o'clock we pick the vehicle up in perfect working order. no problem up to 80 miles an hour really nice job guys

  Jim Johnson
3 years ago
Friendly, knowledgeable and caring staff. Willing to share their thoughts concerning issues with your vehicle, making recommendations and not anxious to do work that's really not necessary. Love this place. Very fair with pricing too!Jim and Bonnie JohnsonService: General repairs & maintenance

  Nate Ross
5 years ago
Used to be a great shop to go to especially if you bring your own parts. Recently asked to have new tires installed took 2 days to do, was told i had bent rim which gave tbem issues when mounting but some how got things to seat so they rotated rims knowing there are two different size/width on vehicle and insured me there will be no issues which i disagreed with, took their word on the issue, not even 50 miles in tmps sensor light comes on, called back was now told two front sensors now have low battery and will be a 300+ dollar fix. Went in for a basic tire change with no prior issues. Not happy will not be returning nor advertise for them again yet will keep tire change receipt with statement of rim swap incase there is an issue when driving. I never complain yet need to at this time. Not happy. So now to the dealership to fix properly.

  Luke Hanlon
2 years ago
Was given their word on when my vehicle would be ready and they then took 4 extra days to change the brakes. Very unprofessional of a business to make a promise and make no effort to keep it.

  Harry Bilicki
5 years ago
My wife and I have been loyal customers for over 5 years for both minor (oil changes & tuneups) and major repairs (brakes, mufflers, timing belts). My last experience was very disappointing. About 18 months prior, I had a timing belt replaced on my Subaru, based on the manufacturers 100,000 mile recommendation. However, when you replace a timing belt, you also replace the water pump, which is standard practice. Knowing that I put high mileage on my car, they did not replace my water pump with an OEM part nor did they offer one to me at the time. They used a cheap replacement water pump. Now it is less that 30,000 miles later (or one year and 6 months) and the replacement water pump is leaking. They said the replacement water pump itself (valued at ~$100) is guaranteed for life but the real cost is the labor, which I was told would be 3 hours ($86hr x 3 = $255). This time, I argued with the service manager to put an OEM part on my car because I did not want to be back in the shop for another replacement water pump in only 30,000. The service manager was originally going to charge me $150 for my OEM part until I argued that I should only pay the difference ($50) from what the cheaper water pump cost. Finally, when I went to pick up the car, they said the job took 4 hours even though they quoted me three hours. I left the shop feeling as though I had been taken. I called the following business day to express my disappointment to no avail.

  Gennaro Basso
4 years ago
These guys were great. They really helped me out when I was in a jam. Fixed my car in short notice and price was better then I had expected!

  Buddy Haywood
3 years ago
Seems like they can't give you an estimate for repairs without putting you in their system I only needed to know a ballpark figure of what a repair might cost I don't think I need to be in anybody system for that so I left I'll find somebody else

  Ida Silipigni
2 years ago
Pleasant people to talk to.. vehicle appt made and car was fixed in timely manner .. would recommend again

  Mike Delonte
8 years ago
OVERPRICEDPine Hawk Auto buys parts from NAPA. If you ever been to NAPA. There parts are very expensive. So expect high prices.Awkwardly, dealership was cheaper to get the work done.

  karri Ann
4 years ago
Had truck issue on the side of the road they seen my truck right away very friendly ladies at front desk mechanic was very nice and truthful

  Jordan L
5 years ago
Great service for all your auto repairs

  Gary Bordeaux brothers
7 years ago
Now Whitehorse Auto new owners great work fair prices

  Jessica Carangi
3 years ago
Highly recommended! Only mechanic I trust!

  Freda L. Thomas
6 months ago
Excellent service!

  frankie c
4 years ago
Friendly service desk and great prices

  Micki DiUlio
a year ago
Great people, great price!

  Kalpesh Barot
6 years ago
I fix my car and Oil change

  Bob Howe
7 years ago
Prompt, friendly, dependable service.

  Curt Eckstrom
5 years ago
Very honest people

  Kalpesh S Barot
6 years ago
This auto garage I like it

  Kelsey Andersnapple
3 years ago
Great workers

  Har B
4 years ago
Great service

  Loreto Freed (Jimmyprestoe130mixer)
3 years ago
Great service

  John Dunleavy
8 months ago
Good serumGod serice