Tesla Approved Auto Repair & Body Shop
3.8 (10)
172 Talmadge Rd, Edison, NJ 08817
(732) 290-4098
autoprocollisionedison.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wangshu Li
a year ago
They are not doing a good job taking care of the details. The plate frame ($40 bought from the Tesla shop online) around the plate was damaged when dropped off and they said it would be covered, but when picked up the car, it s missing. Pete explained as a customer, I should order and go through with insurance instead of them, which is different than what they promised. Then I found the painting at the back bumper has 2 lines of paint dropping and another line on the left lower side, Pete as a manager, didn t think that s a thing and said if you think that s a problem we can fix it in a min, make you think that s not their fault not doing a good job, but me myself s. I worked in a auto repair shop, I know if happens when the clear was not sanded. The painting guy is good enough to realize and said it s embarrassing so we have no problem with it and we understand it happens sometime. We are okay to wait for 30-60mins to have them redo even though it s not as good as we expected. But the customer service Pete represented as a manger is so unprofessional, which is unseen in the other shops I dealt with as a customer. Pete you may want to improve your customer service level, learn to admit if you did not do a good job, use fewer excuses. I have high expectation for Tesla certified auto shop, but so disappointing using the service here. I barely leave reviews and the only 1-2 reviews I left were all 5 stars. But this time you really make me think I do need to say so other customers know what to expect dealing with you.
John Podolsky
2 years ago
I had mine and my wife s car repaired her.The people are very nice and helpful and they did an excellent job on my cars.Would definitely recommend these guys
Robert Fink
2 years ago
I had my vehicle repaired by the team at compact. The repairs were perfect, the team of employees were very professional, and I loved the text messaging service (which kept you in the loop about your repairs)!Services: Painting, Body & TrimServices: Painting, Body & Trim
Jay Tureaud
9 months ago
Was not treated well. Great car, service department needs improvement
Ruther st l
8 months ago
Not tesla certified. They just have the connection to a tesla certified shop. Connection.
Peter Horzepa
2 years ago
Great quality and customer service. Very professional and knowledgeable.Service: Body & TrimService: Body & Trim