Benner's Auto Body

4.8 (673)

  606 S Ave E, Cranford, NJ 07016
  (908) 276-1111
  bennersautobody.com
  Claimed

Auto body shop

From the business

  • Identifies as women-owned

Service options

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Francisco Alves
a month ago
Reviews on this place speak for themselves. Benner's auto body does wonderful work. The whole process was very easy I took the car in and they did a preliminary estimate and then made an appointment to bring it in for repair. It was a very easy process and one thing I will say is they took the time to answer any questions I had and they were always pleasant. The car came back in beautiful condition and the paint work was done very well. Thanks to the team at Benner's!

  Eddie Roman
3 days ago
The staff is Top Notch.Everyone there was professional. Very few places that really want to do right by you as the customers. I can say they will do their best to make sure you leave there satisfied. They painted both bumpers, and it looks flawless.I have to give it to them..I am a car guy and I pay attention to details... They get an A+ in my book.Extra thanks to the ladies in the front...I see how they handled difficult customers and it was really impressive...I will recommend and return as a customer.

  Mohammad Malik
3 months ago
I recently visited Benner s Auto Body for repairs after an insurance claim and was thoroughly impressed. The team was professional and kind, making an often stressful process smooth and reassuring.Their communication stood out every question was answered clearly, making complex procedures easy to understand. The staff's informative and friendly approach was truly commendable.The quality of work at Benner s Auto Body was evident in the excellent results. I highly recommend them for their professionalism, clear communication, and outstanding service. A big thank you to the team for such a positive experience!

  Joshua Benavides
a month ago
As a Tesla owner I was worried about getting my car fixed for the first time. Heard nightmares online about their experiences at shops in general. Benner's was such an amazing experience, and honestly would come to them again (hopefully no more accidents). Service and speed was super. They keep you updated on the cars status via texts and a website portal. You know if things are going well and on time. They estimated 2 weeks for the repairs and got it done in 1. Tesla came back looking brand new. Highly recommended for Tesla owners as they are certified and can get the job done!

  Jason Chua
3 weeks ago
Staff at Benner s were very friendly. The service was fast and the work done (repairs to my Nissan Rogue) was of visibly high quality. A huge plus is that they have a representative from the nearby Enterprise at their location so dropping my vehicle off and picking up a rental for use in the meantime was seamless and extremely convenient.

  Myrna Lopez
3 weeks ago
Great place! Staff were friendly but professional. Car was done a day earlier than expected. The car looks great! Everything was easy. From bringing my car in, to getting a rental, to picking up my car. Awesome team. I would highly recommend.

  Susana Tapia
2 months ago
Took my vehicle for repair a few years ago and the work and customer service were both outstanding. Recently took it back again looking to get an estimate for a minor repair- Anthony took a look and thought it could be buffed out on the spot. He had someone buff it out and it was returned to me in 10 minutes looking good as new, and it was done free of charge! I'm not sure any other shop would've done the same, and I am so grateful. I will definitely be recommending Benner's to everyone I know.

  Erin Poli
a month ago
This shop was a delight to deal with. My car had significant damage and in turn took a few weeks to fix but these guys were transparent about the process and kept me up to date the whole time. Everything was seamless including pickup and drop off of the rental car on site. I hope to not need a body shop again any time soon but I m happy to know I ve got a great one if I ever need again.

  Maria Palumbo
a month ago
If you're looking at reviews for a reputable auto body shop look no further! From start to finish Benners Auto body was AMAZING!!�I knew I was dealing with competent and efficient professionals. I could not have hoped for a better experience. They assisted with everything, including facilitating dealing with my insurance company, car rental and even sent text message updates.To Benners Auto body team , thank you so much for the Wonderful experience and flawless job on my huge repair.

  Tina Rudnick
3 months ago
I brought my car for repairs after hitting a deer. To me it look like it was totalled. They worked with our Insurance company to get the best work done. They fought to get the parts we needed and after a delay on the Insurance end , my car is home! I feel like I drove off the lot with a brand new car. From the office , the body work and tires to the detailing, I am very please with how my car looks and runs. I would recommend Banner's to everyone.

  Michael McHugh
2 months ago
I recently had the pleasure of using Benner's Autobody for repairs on my car, and I must say, I am extremely impressed with their service. The owner, Joey is so friendly and personable. He made me feel welcome and assured me that I was in good hands.The customer service team at Benner's Autobody was also top-notch. They are incredibly helpful and knowledgeable. It is clear that they genuinely care about providing the best possible service to their customers.What really blew me away was the quality of the work that was done on my car. When I picked it up, it looked as good, if not better, than the day I bought it. The attention to detail was impeccable, and it felt like I was driving a brand new car. I couldn't be happier with the results.Overall, my experience at Benner's Autobody was outstanding. I am completely satisfied with the service I received and would highly recommend them to anyone in need of auto body repairs, especially Tesla owners. You can trust Benner's Autobody with 100% confidence.

  Jacqueline Li
2 months ago
Even though we have waited almost 3 months since the accident of our Tesla Model Y, today we finally got the car back. I have to say Benner s really did the excellent job except the long waiting for all the parts from Tesla. It looks like a brand new car. They even cleaned it up inside out and offered a live-time warranty. No complaints about Benner s, but many complaints about the service support from Tesla. Tesla makes great cars but the repair service is absolutely the worst. Thanks Benner s for the excellent job.

  Johnny Garcia
5 months ago
Took our car to Benner s and was completely satisfied with everything from start to finish. It was an easy process. They were accurate on when I would get my car back. Upon getting my car back they cleaned it up nice to where my car looks brand new. I will definitely go back to Benners if I need any body work done!

  Fabiola Sanchez
a week ago
Chris did an amazing job on my TMY! He was very patient and helped me along the way to get my car back to great shape.

  Esemilyash
9 months ago
This place is awesome! I unfortunately hit a deer on route 18 and made my estimate appointment days later. Pete, the estimater, found more damage on my car and Benners contacted my insurance for me to claim the extra damage. In less than a week the entire left side of my car was replaced and good as new! They even detailed the inside without asking. I would not go anywhere else to get my car fixed!Service: Body & Trim

  Ariella Askew
3 months ago
The only body shop I will ever use. I have unfortunately needed their services more than once, and they always do an amazing job, and are friendly. Be aware that they are always busy, but that is a testament to how great they are. It is worth the wait to have great workmanship and a lifetime guarantee.

  Mike Spendley
a week ago
What a great experience working with Benner s Auto Body. First off the work was tremendous. All on time and under budget. What a staff as professional as they come.

  Victor Gryszkiewicz
2 months ago
After my last accident where someone rear ended the back of my car, I used Benner's Auto Body to handle my claim. The service was exceptional, and Pete expedited the process to the best of his ability, keeping me up to date at all times, which was an amazing comfort during this time. Thank you Benner's!

  Julian Tuffuor
a year ago
My cars front end was damaged, headlights, bumper, hood and fog light and Pete was able to take care of my car and walk me through the process. When my car was done it looked brand new like it was right out of the showroom. I recommend Benners.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Jacky Godinez.
a year ago
in my opinion to this place. It is an excellent place, where you can trust the work they do. The insurance company sent me several places around me, and I chose this place and it was the best decision I could make, they left my car like new after the accident. guys you did a very good job i could only say positive things about this place. I recommend it. very friendly staff.Services: Steering & suspension repair, Painting, Body & Trim

  Jose Lopez
2 months ago
The work is top notch and everyone is very friendly. The staff is very knowledgeable and they always keep you up-to-date on the status of the car. They work with the insurance and make this very easy for their customers.

  Kevin Wigert
a year ago
After one of the rear panels on my car was crunched in a parking lot hit-and-run, I chose Benner's for the repair, primarily based on their high review score, but I have to admit that I wasn't prepared to be blown away by the work. I'm gratified to report that my expectations were exceeded in every possible way.The repair work itself was absolutely top-notch and I've included the photos to prove it. The car doesn't just look like it was never damaged - it looks like it did when it first rolled off the lot in 2016.Beyond that, every interaction I had with staff at the shop was professional and courteous. The wheel alignment I received as part of the repair has changed my definition of 'straight'. And even the interior of my car somehow came back to me cleaner than it was when it went in.Like all of us, I really hope to never need bodywork again. But when the inevitable does eventually happen, Benner's will be my first and only stop. 100% recommended.Services: Painting, Body & Trim

  Donna Balke
a year ago
My 2022 Explorer was involved in an accident on Feb 9th, my insurance company sent me to Benner's. I went in, got my estimate, and appointment for repairs. I brough my truck there on Feb 27th, picked up my rental car and 5 days later, my car is back to looking brand new. I cannot express how happy I am that I went to Benner's. Chris was so understanding and helpful with every step in this process. They took great care of me and my car. I would highly recommend them to anyone that needs bodywork done to their car.Service: Body & Trim

  Amy
7 months ago
My experience with Benner s Auto Body was excellent. In the initial phrase when trying to locate a place, I was very particular about the selection of shops since I had a BMW and I didn t want to further damaged my vehicle by letting just any shop work on my car. However, my insurance company referred me to them. They made this process seamless from the beginning to end. From keeping an open line of communication, to even assisting me with any rental needs while my car was being serviced. Everyone was very helpful and professional. They also ensured that I was fully aware of what was happening during the duration of this process. I am happy and relieved that they have made this experience pleasurable.Services: Tires, Steering & suspension repair

  Adam Martignetti
4 months ago
I went to an auto body shop and they did not match my paint and also the work was terrible. I went to benners and once I walked in I knew I was going to be good. The matched my color and made my car look like it came out of the showroom. BEST PLACE TO GET YOUR CAR DONE.

  Leah Figueroa
4 months ago
I am not really sure why this place has such great reviews? We took our vehicle there and we did not get status updates, we had to keep reaching out to them to find out what was going on. About a month & a half into the repair we got a call that the vehicle was ready for pick. After making arrangements, bc we only had one vehicle, we get there and they told us that it needed to be buffed and we could not pick it up, but to go the next day. We went the next day and the vehicle was filthy, had tape adhesive on it that was not cleaned off, trash and shop tape in the car, and the seats were dirty as if they stored parts in the car. They apologized about the trash in the car but then said "this is what happens when we delivery too many cars on a friday". We were not happy with the body work and there was something wrong with the door. Is there no quality inspection before they deliver a car? Needless to say we had to leave the car there again. It took about another 3 weeks to get the car back. When we called for updates we got NOTHING but attitude from Samantha Valle who answers the phone. Her passive agressive answers in the email were even worse. She was not helpful at all. Honeslty, we should have been the ones with the attitude at this point. There is no excuse, if you don't like your job, find a new one. She just added more stress to an already ugly situation. Did they make it right the second time? .. sure.. but, it was a fiasco. We will not be back or recommend

  Scott Spector
a month ago
Benner s Auto Body took my vehicle into their hands while doing this job in a timely & professional way. From the initial discussion of what had to be repaired to their handling with the insurance company and timeframe were spot on!The young woman, Samantha was super helpful, friendly & very professional to the parts coordinator, Chris who fully understood my position, The Customer!Chris handles the entire process flawlessly! I highly recommend this shop.Services: Painting, Body & Trim

  Kevin 12
a year ago
Very good people. Did a very good job. Was very helpful over the phone and in person too. Manager came out to make sure i had my documents and vehicle ready. Thanks guys, keep it up!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Rachel Sanchez
9 months ago
Had a really great experience with this shop and will definitely return for any future work I may need on my car! I found this place on my insurances website, and chose to go to this shop specifically due to their high ratings. When I reached out to make my initial appointment, I worked with Samantha who was very helpful and informative. She got me scheduled for the following week. Once I went in for my appointment, I worked with Michael who went over the process to expect. He was very patient and didn't rush any of my questions.I just picked up my car today, and it looks brand new! It was a fairly short turn around as well, but of course this will vary based on each persons needs. They did a phenomenal job. Being that they were listed on my car insurances site, it made the process much simpler. They were able to discuss all the rates and repairs needed directly with them, and all that I was responsible for was my deductible. Again, today I was greeted by Samantha and Michael once I walked in. They went over all the work that was done on my car and provided me with all paperwork incase I should need it in the future should anything go wrong. The manager Tom showed me my car and explained the process they took in more detail.Kudos to Samantha, Michael, Tom and all the staff at this shop! Customer service and kindness goes a long way. Their kind communication is what puts this shop high above any other "average" shop.Services: Painting, Body & Trim

  Debbie H
4 months ago
Staff were all very friendly and helpful. The quality of the work was excellent. Wait times for drop off and pick up could be improved but you can say that about almost everything these days.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday Closed
Sunday Closed

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