Mercedes-Benz of Cherry Hill Service
4 (6)
2151 NJ-70, Cherry Hill, NJ 08002
(856) 663-3200
cherryhillmercedesbenz.com
Claimed
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Angela Augustine
6 months ago
Had a recall because seatbelts didn't work. Made an appointment a month out. Took 12 days to fix while they waited on the part to come in. Had to keep calling to check the status because I was never updated.
Sofia
10 months ago
I took my car to this place because I knew I had an oil leak that had to be fixed. I scheduled an appointment, but when I arrived they said they had many walk-ins that day so they would not be able to take a look at my car that day. It took several days for them to take a look at it and I had to call them and ask myself in order to get the diagnosis. Communication was not great. They told me that I had an oil leak and that my break pads needed to be fixed along with the right front axle. I got the oil leak/break pads fixed there and still smelled some burning while driving home, then took my car nearby to get the axle fixed. There, they told me they noticed an oil leak and that the front left axle needed to be fixed. My car must have had those problems prior to taking it to the Mercedes-Benz of Cherry Hill service and I was not informed of them.Overall, would not recommend due to poor communication, high prices compared to other places, and because they did not notify me of everything that was wrong with the car.Service: Auto maintenance
Big Dreamer
a year ago
Did exactly what I needed efficiently, relayed messages before doing any work that wasn't already agreed on, and got my car back quick.I had my appointment set in advance.