Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jason Semple
2 months ago
Still my number one spot to go to for my car parts. The Belvidere store is my favorite store around. All the guys are very cool and very willing to help you with what you need. They'll take their time to go out to your car and do what is needed to help you out. I see them out there all the time with people under their hood, changing blades, running diagnostics on troubles. Just a good store to go to

  Karl Krynicki
4 months ago
Just had a battery replaced by a young man Ryan he was the most patient and kindest young man. Definitely a credit to the company.

  Jordan Leyva
2 months ago
I bought car parts here, great service. Below is a picture of thier oil selection. These two gentlemen refused to move out of the way.

  A D
a year ago
I went to get the battery tested yesterday because my car was acting up and someone mentioned it's probably the battery. I'm definitely not a car person so I wouldn't know. Will was able to test the battery and sure enough it was time. He changed the battery as well. He's super kind and helpful. I apologize I didn't tip him for doing all this because he went out of his way!

  Don Windrem
a month ago
Great place with knowledgeable staff.

  Joe Palmieri
a year ago
THE MANAGER ANDREW SNYDER AT ADVANCE AUTO BELVIDERE N.J. GOES BEYOND AND ABOVE ANYONE ELSE TO HELP YOU AND GET YOU WHATEVER YOU NEED. HE TRULY CARES ABOUT THE CUSTOMERS. HONEST AND NOT JUST OUT TO MAKE A SALE. HE IS VERY KNOWLEDGEABLE SO GIVE HIM A SHOT BEFORE YOU GO ANYPLACE ELSE. I GUARANTEE YOU WILL NOT BE DISAPPOINTED. GREAT PERSON AND HIS CUSTOMERS BECOME HIS FRIENDS!!!!!!

  Gary Hall
a month ago
Staff very polite & helpful.

  Jose Oliveira
3 years ago
Worst customer service experience ever! I had a question about an order I placed online and wanted to double check my order since the brand I was picking up was different than what I thought I had ordered. I asked the guy behind the counter Robert if it was an equivalent part. He told me I must be confused, if I placed the order online they did not make a mistake it was my mistake. He kept huffing and puffing and telling me over and over that I was confused! Clearly he had somewhere better to be then assist a customer with purchasing the correct part. Never shopping at this advance Auto ever again! Crazy part is I never said they made a mistake I just wanted to double check the order and make sure the part was equivalent!

  Megin Lynch
5 months ago
Guy behind the counter was really helpful and friendly

  Andrew Miller
3 years ago
Some of there employee's don't truly understand customer service and will not do what right for the customer. I purchased Many times from them with the employee telling me return the one you don't need so I've tried multiple times with brand new still in factory package to return only to be denied just three days after with receipt. Go to another store they return no question about it. I avoid this location at all cost and will drive the extra 10 minutes to get to a different location.

  Amber Keiser
5 years ago
Always friendly and helpful service. They offer fair prices on parts and discounts through email subscription. One employee installed my battery for free even though it was close to closing time. Life saver. Always a good experience here for me and I have visited several different locations. Thanks Advance!

  Edwin Mata
3 years ago
Awful customer service I purchased a battery online to pick up in store for my vehicle. I ended up not needing it, so since it was still new and never installed I tried to return it and was told my Bob that I used the battery. So he gave me a hard time and insisted I did use it then proceeded to tell me that he would never buy a battery that looked used when I told him that I brought the battery back in the same condition I picked it up in. he wouldn t accept my return so I went to Washington location instead where they were extremely helpful. This will be the last time I shop at the belvidere location.

  Eric Dow
3 years ago
On a personal note... I was there with my brother exchanging brake pads. It seems they charged him for the correct brake pads , but they gave him the incorrect ones. This just elongates the time you have to spend working on your vehicle. Also, it is very inconvenient to stop working on your vehicle, clean yourself up, then go back to the auto parts store to get something you should have had in the beginning. Not happy

  SAM
a year ago
there you find the fastests and betters workers in the Advance Auto shopstor. I never seen like them . they are giving recommend, and alot information for parts and prices. thanks for them.

  Amanda Hopkins
4 years ago
Some of the men still make sure I know what I'm talking about if I give them the info on what I want. They'll double check and then say oh you had it right. Just cause I don't have permenently grease stained fingers doesn't mean I don't know what I'm talking about.

  Ann Gregory Resch
a year ago
nice store and a very helpful young man kindly helped me find what i need

  Mark's Fatass Panda Veloster (FatAssPanda_Veloster)
3 years ago
Didn't have the premium battery that was preferred. But service was excellent and the gold series will do fine.

  Keith Mercure
3 years ago
While the two employees here seem to be tending to the customers at the desk, I've been standing here for 30 minutes waiting to pay for $8 worth of light bulbs. Come on advanced, get some help!!

  george decker
2 years ago
Went into this location for wiper blades, waited at the counter until the woman behind the counter told me that I should go elsewhere because she was too busy, she was on the phone and I was the only customer in the store, I will go elsewhere for my wiper blades and anything else that I need, I had a previous problem buying washer fluid from this store, they didn't like my selection so they would not sell it to me and I went elsewhere that day as well.

  Pedro Rivera
4 years ago
2nd time that I come in and the staff is arguing with customers. I came and they refused to sell me heater hose because it's not for power steering. Why do you care what I use it for after I pay for it

  John Pitts
a year ago
Clean, organized, staff was great and helpful, made sure we had everything and that it was all correct

  Jose Deleon
4 years ago
Jeneen always has beyond excellent costumer service, she always goes the extra mile to attend my needs.

  Kimberly Convey
5 months ago
John Lennon left alone

  Bobby Rybicki
3 years ago
They are always helpful and never had any problems with the staff.

  Karl Menear
3 years ago
With Speed Perks rewards and discount coupons many parts are reasonably priced.

  Don Mayberry
a year ago
They always have what I need, each and every time!

  Ernest G. Harvey Jr
4 years ago
Advance Was grate fastest service I'd gotten @ any of their stores

  Jim Mooney
6 years ago
Very helpful staff and a great selection of auto parts.

  Melissa Adamczyk
a year ago
Staff is super helpful and courteous.

  Bill Vonbusch
5 years ago
But it works for advanced I like the people and everytime I need a part they have it in stock