Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
B Fiasco
4 months ago
Alberto and Lorenzo are heaven sent. They always kept me updated on my car and were very understanding. God forbid I ever get in an accident in New Jersey again.... but if I did, I will bring my car here.Just look at my before and after! It cost a pretty penny but it was worth it . Thank you gentlemen - me and my fianc� will be spreading the word about Nicolette's FANTASTIC work
Mister Robot
3 months ago
tow truck driver tried to run 2 cars (including ours) off the road to get to an accident scene. Even with a "BABY ON BOARD" sign, the driver chose to try to run both cars off the highway to get to where he was going. I understand he had to respond to an accident, but his actions nearly caused another 2 accidents. He should be terminated as he is a hazard on the road. On this I would NOT recommend this business, as they have shown they have no concern for anything outside of their "business bottom end" Very sad indeed.
Ricardo
3 months ago
tow truck driver nearly hit our car, kept honking like a mad man even though it was a 1 lane off ramp, ridiculous. WE HAD A BABY ON BOARD!!! I HOPE YOU HAVE A WONDERFUL DAY
Danielle Miele
a month ago
I was driving i'm Passaic Avenue at the light where Greylock also is and a huge one of their trucks went in the opposite lane and passed everyone at the red light and almost caused a huge crash at the intersection. The driver was leaning on his horn. The way he drove was so dangerous and almost killed innocent people
Jennifer Welter
5 months ago
Nicolette's Auto Body was recommended by my trusted mechanic shop, and I'm so glad I took their recommendation! I needed some light body work on my Prius (scratches, dents/rust, misaligned bumper cover). Lorenzo listened to what mattered to me, and gave me a price I could live with, and they did a great job! They also detailed the interior of my car, which I was not expecting.
Ricardo Ruiz
3 years ago
I would like to thank Lorenzo for his professionalism and hospitality while at Nicolette Auto Body works. I have a 2020 Acura TLX that was damaged on the right side fender and bumper. After meeting Lorenzo, I noticed that him and his staff pay close attention to detail. He carefully reviewed the damage that was done to my vehicle and explained step by step what the process would be to have the car looking new again. I dropped off the car on Monday and by Wednesday afternoon the car was ready for pick up.If you are in Essex County or surrounding areas, and need body work done to your car. Call Nicollette Auto Body and ask to speak with Lorenzo. You will be very satisfied with the work.
Joy Datta
7 months ago
The best auto body shop in New Jersey city. If your vehicle towed to this auto body shop after accident, you are the most luckiest person on earth. They take care of my car and handle the hassle from my insurance. Special thanks to Alberto and his team for their immense support and hard work. I would highly recommend this spot.
Charles P Stauhs
a year ago
I went here on the recommendation of a friend at work. My vehicle was keyed while parked at work. I went to several body shops and it seemed like nobody wanted to deal with a couple of scratches. Some places didn't even call me back with a price. I made an appointment with Nick at Nicolette Auto Body Works. I met with Nick and he introduced me to his staff. Lorenzo performed an estimate of my vehicle and even found some additional damage that the other auto body shop missed. He printed me a quote within minutes. Lorenzo and Nick took the time to explain to me the entire process of how to file a claim with my insurance company since I never had to deal with this before. They also went through the process of how they were going to repair my vehicle, which pieces needed to be removed or replaced, and painted. I picked up my rental car and scheduled my vehicle for a Monday to be dropped off. They told me that the vehicle would be ready on Wednesday. Wednesday afternoon I received a phone call from Nick and he told me that they were still waiting on some of the name plates for the doors. This body shop kept me in the loop the entire time my vehicle was being repaired. I was very happy with the work that they did and it looked better than when I bought it in 2017. I will definitely recommend them based upon their great customer service and quality of work. It seems like a really nice family run business. If you go on their shop floor you can see how organized their tools and equipment are and that speaks volumes. Alberto assisted me when I picked my vehicle up and reviewed all the work that they performed. I know that my color is very hard to match and they did a fantastic job . A+ body shop! See photos of body work and painting!
Wallace Kolour
4 years ago
Thank you Lorenzo and your staff for repairing my vehicle along with making a few upgrades. You guys helped me in 2016 with my older vehicle and it was great returning to do business with you again!!
Mike Giangeruso
a year ago
This is the best Towing Company I have ever had the privilege to hire. They are prompt, courteous, know exactly what they are doing, safe, not to mention friendly. They treat you as if you were family. I couldn't ask for better. Honestly I don't think there is better. I highly recommend Nicolette Towing, you will not be disatisfied with their service.
Nayely morillo
a year ago
Trying to tow my car they broke the gas tank line and didn t even say they sorry over That they wanted to charger 250 plus to move the car 2 miles. The lady is very rude worst experience ever don t recommend this place at all pure BS. I ended up paying 166 not even fair when they broke the whole thing the car was working perfectly bf that.. worst service
VKN
2 months ago
Big Scammer guys Don t go this business
Hassen Hammouda
10 months ago
Been coming here for a while. Pick up rental cars . Great service friendly staff... Would definitely recommend them..
Geena Yum
3 years ago
Lorenzo was a life saver! It was my first accident and I was very scared/clueless. He walked me through the whole process and was very professional. He went above and beyond on the work that he did on my car! He even worked on his off hours just to meet my personal deadline that I needed the car by.10/10 service!!!Services: Tires, Body & Trim, Wheel alignment
P A
7 years ago
Horrible!!!!!Most rude and unhelpful jerk's I've ever dealt with. I was towed here and they wouldn't take a check, wouldn't take a credit card over the phone, then they said that they would accept a faxed over credit card. Because my "attitude" did not suit their needs, after 2 hours of arranging it to be faxed they decided not to even accept my fax because they couldn't "trust" me. I will be hiring an attorney and filing a complaint with the better business beuro.Be warned. You will waste your day here and they will not help you.
Joey g
6 years ago
Unfortunately I ve had a few accidents in my time so I ve been through a few autobody places. But Lorenzo from Nicoletti has been far superior than the rest. My car was done within a week came back perfect and I have no complaints I highly recommend seeing Lorenzo at Nicolettie
Max Torres
3 weeks ago
Scammers. Do not go here.
Jersey Rico
8 years ago
This place's towing is a scam. My car broke down in Paterson and was towed all the way out to there shop. So they could charge me extra. And then they also close early on Friday. So I had to wait 48 hours to get my car back. And was charged for this as well.
Cru DeVille
6 years ago
Thank you Prince Charming for arriving to assist the fair maiden in distress!!! I truly appreciate the tire change for $100.00 With NO TOW!! WOW!! Chivalry isn't dead!! I didn't expect it to be free bit what a rip off it shall be!!!!
Brian P.
5 years ago
The owner threatened to kill me... behind his safety net of bulletproof glass and then called the police. If you want decent people to fix your car stay well away from this place
Orlando Gonzalez
4 years ago
Love the quality of work and Nothing but friendly prompt service
Sam Rotondo
3 years ago
I have been in the towing industry for over 35 years and I have picked up wrecked trucks from all over the us but I never hade the pleasure of meeting nicer more polite and helpful People .it was the first time I can say it was a pleasure. Thank you Just wish there were more like you
His Helping Hands Joseph Careri
8 years ago
The absolute biggest scam artist and nasty people you could ever meet. ..my handicapped dad was rear ended and forced to be towed there. .they would not allow him to get his cane or medication out of the car until the bill was paid. ..he didn't want the car. .just his medical stuff ....hope they go out of business!
Jaclyn Grant
7 years ago
Witnessed unprofessional aggressive driving right before intersection of 309 and 663 in Quakertown PA. The tow truck wasn't towing luckily but aggressively whipped into the right lane next to a tractor trailer who had to stop at a yellow light because there was no room to pull ahead without blocking the intersection. The Nicolete tow truck then proceeded to outrun the tractor trailer and cut him off without notice or a turn signal and cut him off to get back into the left lane. Not a company I would trust towing my vehicles with drivers like that!
Liz Perez
5 years ago
This place is HORRIBLE not people friendly at all and they don t believe in the customer is right. They don t take the blame for their mistakes. Very nasty and u professional staff. They shouldn t be in business due to their poor customer service skills. I will never recommend this place to no one, VERY BAD PLACE!!
Franklin Fernandez
2 years ago
Great service, personal connection.Lorenzo has to be one of the nicest persons I ever met. Job was nicely done.
Esteban C
4 years ago
Currently waiting in the office i have my release papers and they still wont let me take stuff from my car. Staff is really nasty they said to wait for someone & i asked how long they said 15-20 min if not u can leave and comeback ! Unprofessional and nasty!!
Jake Blochinger
6 years ago
Lorenzo was awesome. Fixed my honda pilot up well and quickly!
William Hendricks
8 months ago
Nice people and satisfying work. Professional
Don Weibel
8 years ago
Really nice job and had an issue with a light housing part that was defective, which they took care of.