Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Peter Iorio
a week ago
Amazing staff! Amazing service. The woman who helped me this morning made me feel very comfortable while browsing products/batteries. Again, amazing amazing amazing staff! Definitely returning to this location to shop some more!

  InkedAndAccurate
5 months ago
What a great experience I had this week. Deb was working this fine shop. I provided her with a part number for an item I needed. They indeed had it however Deb wanted to make sure that s for sure what I needed. Turned out I was wrong and she was right. Deb was knowledgeable, quick, pleasant to talk to and saved me a future headache. The world needs more Debs who speak up and are ready to help. Thanks for being the star you are!

  John Damian
7 months ago
Ms. Debbie B, the manager from the Bayonne store Advanced Auto Parts store 5858 is very knowledgeable and professional when it comes to her work. We've been doing business with her from a mechanic shop in Newark for years called Speed Auto Repair and she's always on top of any task we ask from her. She goes above and beyond to help the shop and our customers. We are very happy with all the work she's done for us over the years and I wish I'd find more managers like her.

  Sasha Beznosova
6 months ago
Called in looking for caliper paint, gave a wrong part number, instead of proceeding to help me with my question, tried to lecture me as to why I was wrong in why they can t find the item even though I can provide the all the other information. When providing the item information and description instead of actually looking and providing assistance was arrogant and just immediately said oh we don t have it, when I did not even finish my sentence! Did not get the woman s name, but will not be going there!

  Joey Willams
9 months ago
One of the store managers, naz was a GREAT help! Always with a warm smile and there to assist. He is truly good at his job and now i only travel to this store and deal with him. 10/10

  J
7 months ago
I was blown away from the staff at Advanced Auto in bayonne. The staff was super friendly and very helpfull especially Nas he was very nice, friendly and super knowledgeable about the products. I really recommend for anyone in need for anything vehicle wise to come here. Awesome experience as usual.

  Amru Maruf
5 months ago
It takes so long to get help from customer service they on the phone or walking around the store non of them even came to charge me I had to wait for 15 minutes

  Toni
11 months ago
They are always busy which is great for them but if you need help, be patient. I actually had an off duty employee help me the last time I was there. This visit, thank goodness I knew what I needed, found it & purchased. If properly staffed, this place could do great business.

  Yaz2o1
6 months ago
Ms Debbie is the TRUTH!!! She went above and beyond to make sure I was gd!! I wasn't expecting the services I got...honestly!!! The way she got her hands dirty....i would have never thought at this place! This will be the only store I go to when it comes to my car!!#Love4Debbie

  vincent lallo
5 months ago
debbie the manager is has incredible work ethic and the patience of a saint

  Brooke Hoover
2 years ago
They are always super friendly and well stocked. Debbie really helped me out by changing my windshield wiper blades in less than five seconds. She was very kind and helpful.

  Carlos Ve
11 months ago
Had them check my car battery. It had died. I was able to jump it, but wanted to see if it was about to go. Ended up buying a new battery. They installed it. Easy peasy.

  Maggie Maggz
7 months ago
The woman that works there is always extremely helpful and very personable.

  Joe McCusker
3 months ago
Parts a plenty and everything else you might need for your vehicle.

  JR Rodriguez
8 months ago
Debbie, thank you for all your service, help me with everything I looking for, Very good treatment, a very professional person in his work.

  Luke Scott
a year ago
One of the older gentleman was great at helping me find the correct hose size I needed for an EVAP line replacement. Fixed the car for less than $10. Much appreciated!

  Shavone Blocker
a year ago
Sorry to tell you if your skin isn't white or you don't speak spanish you will be waiting on someone even if they are acting like there working! I notice this plus this is the second time I went in there .After today on 6/28/2022 I am no longer stepping my two feets in this store. Anyone who know Bayonne , New Jersey is known for being a racist town. Sorry to tell yah!

  Doreen Arcaro
a month ago
Very helpful and nice!

  BIG JERZEY
3 years ago
Outstanding service. Purchased a can of slime for a flat and it didnt work. The slime would not discharge, the woman behind the counter said np we can exchange it for you. So i did the exchange and she was very appologetic like it was her fault or something. Told he no biggie it happens. She was very pleasant to deal with. I will recomend this store to others, she deserves a 10. Her name isDebbie B... very great help with questions

  Darius Harrison
a year ago
These guys were very helpful and informative. They took care of my like if I've been coming for years. Great job guys.

  Grace Lee
4 years ago
The young lady who works there was absolutely wonderful. I ordered on line and there was a mixup and my order was cancelled. I went in and she took care of it and also gave me a discount. Go here to purcha6all you car needs. She is very knowledgeable. Merry Christmas to her.

  AL Velez
2 years ago
To advance autoSo i wanna speak on customer service and wealth Knowledge Of the supervisor Debbie She has great customer skills very knowledgeable with the parts always a great help everyone that works at this store very nice and very helpful its pleasure to walk in an advanced auto of bayonne and do business thanks guys for all do for me and customers **Al

  Atlas Williamson
a year ago
The workers are very friendly and helpful and have everything you need for vehicle and safety tips.

  Dee Ta
5 years ago
One representative from this location (African American female with dreadlocks) was extremely unprofessional, rude, lacked customer service skills, and when I asked for my change back, she literally through the money back at me. She s lucky I was rushing to work, otherwise I would of asked for a manager and reported her behavior. That is not how you talk to or treat a loyal customer. I ve been coming to this location for several years and never experienced such rude customer service. I would hope to never encounter that again next time I come and purchase a part for my vehicle.

  Angel J. Nieves
8 years ago
Staff here is very efficient! They all are pretty familiar with the basic auto repairs. I usually order online and pickup in store when I'm buying from this store. They always have my order ready to go! The store doesn't always have what I need in stock, but that doesn't have to do with the staff. There are always coupons for Advanced autos. I HIGHLY recommended ordering what you need online to use the online coupons and then pickup in store. You can save a lot of money this way.

  diamond
2 years ago
This place is great! Every employee is helpful but I have had the best experience with Debbie! Extremely kind helpful and patient! I will be back

  Alessandro DelConte
a year ago
At this location:Props to Malik W.!He is en pointe,...clearly a team player.Kudospositively positive.

  Steve De
3 years ago
Visited the Bayonne branch off 440 today at approximately 2:35pm to pick up some bulbs for my car. At checkout the total was a couple dollars more than the advertised price, the payment transaction was still ongoing so I asked why. The cashier had added bulb grease to my purchase. I repeatedly asked if it was an additional cost to which he kept answering "in comes with the bulb, its the only way we sell bulbs". I asked to purchase the bulbs only and he refused so I asked for a refund.He obliged and proceeded to refund the purchase but gave me a dollar less. I pointed out his mistake and he gave me back $3.00 with the statement " now you can afford to buy bulb grease". I took $1 leaving the balance on the counter and left the store.After returning to my car, I called the store to inform the manager of my experience. The person that answered was the same individual that I had just dealt with instore. I politely told him that I don't want to speak with him I'll call back tomorrow to speak with a different person.Within seconds of hanging up he burst out of the store and came to my car and said "you wanted the manager, here i am, I'm out of the store, what you want". The individual was very aggressive and I chose to remain in my car to not escalate the situation. He pointed to his t-shirt and said that I'm the manager and you deal with me.I left and went to the nearby autozone where I made my purchase. I called Advance Auto's complaint hotline and got no answer - most probably closed on Sunday. I will try again tomorrow during regular business hours.I will advise anyone that takes the time to read this to visit another Auto supply place. I will put my review in as many places as possible and share my experience to ensure that this doesn't happen to anyone else.

  Dov Fobar
2 years ago
Went in for wiper blades and oil. Asked the guy behind the cash register for help picking wiper blades. He not only helped pick them, he even walked outside and quickly installed them. That's good customer service.

  Ray Mitchell
a year ago
Woman manager excellent as well as all employees very helpful I travel from Jersey City to Bayonne its worth it for great service