NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lester Ellison
a week ago
I find that Napa of Asbury Park has so far come through for me with parts that I need for the both of my vehicles.And they are GREAT people to deal with and very helpful as well.

  Jim Morrisy
4 months ago
Made several purchases in the past week. The manager Dan did everything possible to get the parts and tools I needed within 24 hrs. I really appreciated his help.

  Bert Horner
3 weeks ago
Great bunch of guys that work there A++++

  Haylee
3 years ago
Very helpful. I mean extremely. I was in a situation where my windshield wiper just blew away. I was miles from home and clueless on anything about it or how to put them on. I don t know the name of the man who helped me and even put them on for me but if he didn t I would have been screwed. I appreciated it so much. Great service, above and beyond what they could have done especially with COVID.

  C
a year ago
Have used this NAPA for many years, knowledgeable auto mechanics that will do their best to help. Small inside... don't be fooled. If they don't have what you need they will find it.

  Alan Zwerling
2 years ago
The men behind the counter were so helpful! Very knowledgeable and even helped guide me with the replacement of an air filter! I would definitely recommend this store!!

  James Levine
3 years ago
Excellent service, and very knowledgeable! Went to two other stores before going here that were of no help. The staff member, Tommy, was able to answer any questions I had, and was also able to find the part I needed. I'm definitely coming back here in the future.

  alex zier
a year ago
Such a great experience! Chris was so helpful, he quickly handled my return that couldn t be handled at a different store. Thanks Chris!

  Michael Salerno
5 years ago
Very unprofessional and rude Joseph Leo of the Asbury Napa was asked to look up a belt tensioner when I asked if it was for the primary or secondary belt he informed me that there's only one but that wasn t the case I asked him to pull up a picture to see if it would show both belts and tensioners to ensure I receive the right part. I then asked if he could pull the part he rudely replied that's what I was doing before I was interrupted. I Told him there was no need for an attitude I just want to make sure I m getting the right part, and his attitude severely worsened. He said you want an attitude I m not helping you hows that for an attitude now leave. He failed to provide me with the parts or service needed. If I could leave zero stars I would. Joseph is not a good asset to the store and is extremely nasty.

  Jack Moffa
5 years ago
Napa refuses to pay warranty claims for labor on failed parts. We purchased brake pads and rotors from them and had to replace them for a part defect. When we called to submit a labor claim for the hours we wasted replacing their defective parts they said they will only pay labor claims for company's who are official dealers (paid a fee and put signs on their property). If you parts are defective you should be held to the same standard I am as a shop. It should not me who eats the labor cost because of a defective part.

  Wise Malik Allah
5 years ago
The tire shine they recommended works great. Meguiar's HOTSHINE Tire Coating

  Barbara Thompson
4 years ago
Employees were pleasant helpful found everything I needed.

  larry kaplan
5 years ago
Extremely helpful. They had the items I needed in stock.

  Joe Schaible
6 years ago
Knowledgeable staff always help me get the right parts.

  Tom Timmerman
5 years ago
Very helpful. Great on hand inventory.

  SCOTT DUNFEE
5 years ago
Great staff knowledgeable and willing to help

  R J
5 years ago
Staff was very friendly and helpful

  Garden State Musicians NJ.
7 years ago
best service .very friendly

  Donald Deibert
5 years ago
Always have or can get everything

  William Ottly
a year ago
Excellent service

  JEFFREY HARLOW
a year ago
Good people

  Paul Stanford
6 years ago
Quality parts. Helpful