Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Helen Gragg
5 months ago
The man was very, very helpful!! He checked my oil and put oil in my car for me. Great customer service, he went above and beyond!!

  Mark Crilley
9 months ago
Having car trouble sucks. I was frustrated about all the questions being asked about my car ,I had to Walk away from the counter.i was getting ready to leave,the technician came out to my car and talked to me,he looked up my make model and parts using my license plate.I was really surprised, I how nice and compassionate this man was,and I would say it's a dieing breed someone who went well beyond with customer service like the old days before these people who think they are owed a tip for just standing in front of me . advanced auto parts in Absecon is worth your trip.

  frank Brown
a year ago
All of the staff are very friendly and helpful. They always have what you are looking for at reasonable prices. Great convenient location. This store has been a lifesaver at times. Other local competitors just do not compare.

  m
a year ago
I was struggling with a head light bulb replacement and the gentleman who helped me today (Saturday 4-22) was so nice. Thank you very much. There are still some good people in the world.

  Thomas Wancowicz
8 months ago
I had fast and made me feel that my battery was a good price and installed professionally.

  Eric Sleipnes
2 years ago
Went in to get a battery first thing in the morning after being refused service at Auto Zone after only needed a battery for my car. The gentleman was very nice and very helpful. I hope the reviews below don't mix up Advanced Auto parts with Auto Zone up the street. That place is a disaster

  Mr. Hall
3 years ago
The customer service at this particular advance Auto parts store is top-notch. They helped me find both the oil and filter types I needed for my new truck and kept me up-to-date on all in-store deals prior to check out. I'll definitely be coming back should I require anything else for my truck in the future. Thank you! A++

  nsamedi1 G
2 years ago
Horrible experience!I would not call this customer service. On July 11, 21 my husband went in to get oil. There was a special and he may have brought up the wrong product but it was the one above the sign. Instead of Kevin O. assisting and providing customer service by saying, wrong product the correct one is . or do you want me to get the one that s on sale? Kevin O. decided to tell my husband he was insignificant. Stay away from this place. No one should be spoke to in that manner and Kevin O. should not be employed there.

  Travis S
4 years ago
I went to get wiper blades. Inattentive staff. My presence in the store seemed to interrupt their gossip session. No greeting. No acknowledgement of me as a customer till I stepped to the counter to pay. Their conversation continued like I wasn't even there. Ill try pep boys or auto zone instead

  Rick
a year ago
This location (rt. 30 in Absecon) is great. The staff is friendly and helpful, and their inventory is much better kept than some of the other locations around here.

  Bernard Phillips
3 years ago
Bought a battery for my truck this morning. Price was (average) $100. - $150.....Service was friendly, fast, and professional. Can not Express enough on courtesy and professionalism. Thanks, made my day.

  Gary Collamer
a year ago
Ordered parts on line. They were available for pickup in 30 Minutes. Paid for them online. Great aftermarket auto parts store. Friendly staff.

  Lenny Bruce
9 months ago
There was a young punk with an attitude problem I wish I got his name to report him but thank God I moved back to NY.

  MaryEllen McCusker
5 years ago
The staff is always knowledgeable and friendly so far I've had absolutely no issues with anything that they've assisted me with... There has been a couple places before that misguided me with incorrect information... But these guys are pretty good

  EC -1
3 years ago
once again my experience in this place was terrible, I ordered 1 single item and they ordered it wrong, I waited 1 week for that and it was for nothing. I hope that the owners of this business teach their employees to have passion and great interest,What is the use of having business if they do not take their buyers seriously ..

  Derek Bennett
9 years ago
Used to be a good parts store, when they hired competent people. As of right now there's maybe a max of 4 people who can find the parts you look for, if you happen to deal with anyone else chances are you'll be told they don't have it. As of recently I was in looking for a freezeout plug in a common diameter; 1 1/2 inches, and was told they didn't have it and that all they had was what was out on the shelf. I called the next day and asked if they had freezeout plugs and guess what! they had one! In the exact size I needed and it wasn't the rubber type that you tighten up and expand so needless to say I'll be only dealing with certain people next time

  Nitashay Mckay
3 years ago
The associate at the desk was very nice. But I didnt purchase anything because at the time they were short staff and weren't able to help me with an install

  James O'Brien
3 years ago
Employees were very helpful and knowledgeable. They stood out in the rain and helped me out on my wiper blades. Great people.

  Gary Mattson
4 years ago
Even if your the second person in line, you can wait 19nto 12 minutes to check out. Other employers just walk by when you know they could ring you up. I hate coming here but they do have the parts I need.

  J Ro
5 years ago
I was in need of just getting a Reading for my car.....and 2 people(employees) were in the store, one was outside when I got there, and the other said "Oh , we cant DO THAT, theres only 2 of us in here"....so then why was other girl...coming from outside with a customer. They were very inefficient and seemed to not have a clue of Why they were even there. Please hire people that at least LOOK LIKE THEY KNOW WHAT THEY'RE DOING. We even offered to compromise n offered to run gadget to get printout of reading. Its unreal ...we had to go another 2 miles or so to go to AUTO ZONE. I will be giving them my business from now on, it's not worth getting treated poorly just to get car parts to fix my car. Very dissatisfied and will be spreading the word NOT TO ATTEND THIS PARTICULAR ADVANCED AUTO. ....SOO UNHELPFUL AS WELL AS UNPROFESSIONAL....2 THINGS THAT DO NOT SIT RIGHT IN MY BOOK. WATCH FOR THEIR ""CLOSING SHIFT""....These are the ones to deal with.Hope you like having a crowd full of unhappy patrons, like I told them, I will make sure they are reported.""""Absecon NJ ADVANCED AUTO""""

  Sonia Betancourt
4 years ago
The customer service?? Not sure the person who attended me she was falling asleep and she had a aditide with me and ready to go fall sleep as she was putting her head down on the counter .

  DIRK WILLIAMSON
a year ago
I bought headliner spray glue for my car.Worked Amazing well.

  Shezz Blakpurl
2 years ago
Had the items in stock, but was very expensive. Agent friendly, professional and knowledgeable.

  david carman
2 years ago
Paid and left..sitting in truck my friend came out and said they think I stole my windshield wipers!!!!! Went in and showed receipt...they just lost a customer...

  George Sooy (Jasper)
2 years ago
Nice store but had a bad experience with staff. Very uncomfortable and unprofessional

  Richard Chu
5 years ago
Went in for my wipers. They are not only helping me find them and also put them on for me. Very good service.

  Leonard Bennett
3 years ago
Good fast accurate service doesn't get better than that at the auto parts store!

  Deborah Iwanski
5 years ago
Got everything i needed...store cashier very friendly...nice atmosphere.

  Manny Ortiz
3 years ago
Yes picked up wiper blades, take your time to look around before u buy

  Viktoriia Bobrova
4 years ago
Very helpful stuff and clean store. Shop-assistants always help to find exactly what I need.