J & J Truck Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Laura P
4 months ago
My daughter had to have her car towed and J&J was called through Triple AAA there was some confusion with the membership but after getting the issue fixed with Triple AAA J&J was right there to tow the car to the garage. Thank you to Jodi and the staff at J&J for everything! Highly recommend J&J.

  Macey Morse
3 months ago
Thank you Dylan for all of your help towing our friends car. Next time I use my AAA you will be the first person I call. We love your enthusiasm and your jokes out in the cold weather.

  David Yeiter
8 months ago
J&J was called by AAA to tow my car a week or so ago...i needed the car picked up around 3PM that Friday afternoon so that it would get to its destination before the garage closed (on the remote chance that the car could be fixed and available for the weekend). I called AAA at 1145 AM but they did not call J&J until 230 and then reported that my car did not arrive to garage until just after it was closed. I got a survey from AAA and basically gave them a negative review not really paying attention to the questions...Unfortunately one of them was about the quality of the towing company. First of all a HUGE public apology to J&J for giving them an unfair review...especially since according to their records the car arrived a half hour before the garage closed, not after. (AAA had told me that it got there after the garage closed. The garage confirmed that the car was there well before closing.) So along with the apology, thank you J&J, especially Jody, for getting my car to its destination on time despite the late notice by AAA.

  Carol Kusel
2 years ago
When a tree fell on our car the fire rescue folks recommended J &J Auto as the best service for towing and repairs. They were so competent and kind to us in this time of crisis.

  Brittany Austin
a year ago
First off, I am using a preferred name on this review. It is not the name I used for the Triple A call...not that I owe the owner an explanation of this. This company is disgusting. I have only used them via Triple A, but they were dispatched to me on two occasions. The first experience I had with them was when I had a flat tire. The technician was rude when my personal phone died so I could only text to conserve the 12% battery I had left. The technician began to harass me, telling me that he isn't playing games--even after I sent him my work phone number. He then couldn't locate me based on the exact location given by Triple A. Once he arrived he was rude. He made ME take my spare tire out of the back of my car. Once I removed my tire, that he told me to, he demanded the tire lock key. I gave it to him. He then threw my tire into the back of my vehicle and didn't return my tire key. Professionally, he should have handed it to me so that it was not lost. He didn't. I didn't think about my tire lock key until I went to have my tires changed. At that point both Triple A and J&J refused to let me sit in and watch their dash cam surveillance. Once the entire car was cleared out there was no key--anywhere. They refused to acknowledge their error or help in any way. Steer clear of this place. Unprofessional and unethical employees. I was told directly by an employee in the office your company had dash cam footage.Service: Tires

  Tegan DiFava
4 months ago
Was very helpful and actually took time into listening to my car before saying to tow unlike other companies that usually don t care

  Linda Longcrier
4 years ago
Jody and the crew at J&J, saved my daughter and her boyfriend. They had been towed to another shop that told them sorry cant help you going on vacation tomorrow. After trying multiple towing companies, all said you're too far out we cant/won't help you. J &J not only towed them but also dropped them off at a B&B nearby so they could rest for the night.

  Jaclyn Mastrocinque
3 years ago
Was set up with this tow company after getting stuck on ice and needing a tow out of a driveway. They were set up by my Geico Roadside Assistance because they're supposedly 24 hrs and I confirmed my location and exact problem with someone from THEIR office by phone (NOT geico) to CONFIRM THEY KNEW HOW FAR AND THE ISSUE. They claimed would be in Alstead in 45 minutes which I didn't expect but after waiting 2 hours and 20 minutes I found out they canceled my roadside help call and no one called to tell me they weren't coming at all. Didn't even offer to come the next morning. Great night getting stuck in a driveway for the night total waste and completely unprofessional.

  Brittany Williams
3 years ago
After getting a flat tire in Dublin (where my husband and i know no one). No towing companies would tow my car with me as well. Noah from j and j was willing to tow my car and let me be a passenger. Being july 4th i am even more grateful for their service. I will use j and j again for sure!

  patrick chenier
2 months ago
125$ for a jumpstart that is minutes from their shop outrageous...

  Curtis Hopkins
a year ago
Slid in to ditch while plowing. Called and they got me out in a timely manner so I could continue plowing. Thank you

  Richard Thackston
2 years ago
Great speedy service and a great price. They end up pulling me out of some ridiculous spots at least once a year

  Robert Rathburn
2 years ago
Good hard working people locally owned and operated

  Miroslav Simic
3 years ago
Excellent mechanic Chris performed great job.

  Pak Man
3 years ago
Fast, friendly service

  M C
3 years ago
Outstanding work