NAPA Auto Parts - Sanbornville Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shawn Hutchins
2 months ago
Guys there are great. Place always has what I need, or can get it same day. Wish there was not such a separation between corporate and independent stores like this though, as it makes returns/cores a pain to process. Especially since NAPA does not clearly state what needs to be done on their website. Hope this helps and thank you for reading.

  Wayne Rasch
6 months ago
I have had the best complete service at this store. There has only been one time parts had to be ordered in. I am impressed how well stocked they are.

  Matthew Nickerson
a year ago
Went there a couple days ago to get a wire connector adapter for a new fuel pump that came with a used S10 I bought. The first day the worker helping me, I believe his name was Ted, must have spent 20 minutes helping me find what I needed. Ordered it and picked it up the next day. The part fit and I was impressed with the customer service at the store. I go to auto part stores all the time and don't usually see that much knowledge or determination to help a customer as I saw here.

  Michael
4 years ago
ANYWHERE BUT HERE!! Very poor customer service. Bought some new truck parts it took a few times to get the order right. Finally on the 3rd time they got it right with all the parts. This is where the big problem came in, I did not end up needing some of them. Went to return them with receipts and boxes unopened. They told me that they could not give my my money back because they did not have the couple hundred dollars in the register..(poor way to run a business). Then I go back next Saturday and still no money. I m starting to get frustrated. I call them on Monday and this is where it all goes down hill, LARY the store manager/owner was extremely rude and unprofessional seemed like he was just looking for an argument. Saying that he can not guarantee they can have the cash for me even if I call in advance..finally got my money back after a 11 days, minus the restocking fee. Maybe LARRY should use the restocking fee to take some business management classes.

  lil bat
4 years ago
Very nice guys! Let me use the potty and put the wiper on my car for me. Four stars and not five because they would not give me the cheaper wall Mart price. Not too much more but twas broke and didn't want to spend all my hard earned pennies. I guess worth it cause they run out to ur car in the pouring rain to put them on wall Mart prob wouldn't. Can do myself but always nice .But anyways guys. Nice job.

  david akalumpy
a year ago
Great service quality products and amazing staff! Hard to find parts! Lumpy the counter guy is the best! They have oil others don't have or can't get! And DEF at great prices!

  Steven Brown
2 years ago
Just tried to return a Napa battery that you can only get from Napa, they said no warranty without a receipt, I will never buy a thing from this place ever again. Update: just brought it to Ossipee Napa, no questions asked, walked out with a new battery in 3 minutes.

  Mr Enut
5 years ago
Manager Larry is not customer friendly. In fact refused to honor a manufacture warranty. Obviously has a power trip. Went to Rochester, no problems there. Won't ever use Napa again.

  Paul Steer
2 years ago
The staff is awesome and always helpful! If they don't have it at the store they can have it within hours!

  Yvonne Stevens
3 years ago
Friendly knowledgeable staff. It's nice to know, they want to help you take good care of your vehicle.

  Dave
3 years ago
Good parts service, a little pricey. Thing that bothers the most is a tip jar on the counter!

  G Whitis Wing
4 years ago
Great service and expansive parts selection. Really appreciate that they've got tractor parts!

  Theresa Jones
3 years ago
Great people there behind the counter and delivery drivers, convenient location/parking

  steven casano
6 years ago
The guys working the counter very experienced they take the time to help you out if you have a problem you can ask him questions without feeling like you're imposing good service prices are reasonable

  Herocrates0101 Hello again from rural New Hampshire
5 years ago
Great service and selection. Fixing my 30 year old RV and they are close and always have what I need.

  deborah RoseWolf
5 years ago
Best parts and prices if you can't find it here you do not need it.

  Steve C
5 years ago
Well-stocked store complete with helpful advice from Robert at the counter.

  Jesse Dodier
4 years ago
Convenient, has served the area for a long time. Employees are helpful

  Christina Cormier
6 years ago
The guys always are willing to help and the AAA discount is nice too!

  Ron Leary
3 years ago
The employees are very helpful here and the prices are very competitive

  Denise Dwyer
2 years ago
The knowledge of the sales person was Greatly appreciated.

  Wayne Michaud
3 years ago
Great store, very knowledgeable people, great prices!

  Ronald L Bush
2 years ago
Got here just as they closed still let us in to get the part that was needed

  nathan theriault
5 years ago
First class sevice, and great automotive knowledge amongst all the employees!

  William Chase
3 years ago
This napa always has what your vehicle needs and very helpful

  mike hashem
5 years ago
The best advise when needed. Today I got some. Thanks.

  Jason Briand
5 years ago
Friendly, knowledgeable staff. Has everything you are looking for.

  grover fisher
a year ago
Great ppl great price

  Spencer Minnon
4 years ago
They always have what I need.

  Kathleen Bean
5 years ago
Very knowledgeable staff of course.....