Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dennis Ford
2 months ago
The team at Custom Car Care is exceptional. From scheduling and drop off through service and repair this company is head and shoulders above their competitors. I appreciate the great communication before and after service.The crew is seasoned and efficient and complete the work at hand and they pay attention and point out other potential problems that may arise for me to consider addressing.I find the pricing to be very reasonable.Overall, a great value having mechanics that i can trust and count on.I have recommended Custom to many others and have never heard anything but great reviews.Dennis FChester, NH
Felicia Barry
5 months ago
Always a great experience!! . I have been taking my car here for a few years for oil changes, regular maintenance, state inspection, as well as more involved repairs and I ve never been disappointed. I Love the newest addition to their excellent & convenient service, the text feature to communicate for appointments & to view and approve the estimate for services needed. This is especially great for me since my job does not allow me access to my phone for most of the day! And the most amazing service they offer is a loaner car while work on my car is being completed would 100% recommendation Custom Car Care in Salem, NH!Services: Air & cabin filter replacement, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change
Valerie Eadie
5 months ago
Joe, Alex, Sandy and the team are all reliable and trustworthy. I know when I take my car in it will be serviced correctly and I will be appraised of any upcoming issues to keep an eye on. I have been going there for 6 years and even when I have had an emergency situation they have worked me into the schedule. I am very grateful for their service!Services: Exhaust, Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil change
Brian Tasso
4 months ago
I purchased R1Concept rotors and pads for my G70 and had Custom install them. The service received was great. No issues at all and they went over the car to see if it needed anything else. Highly recommend Custom Care
Cori Eaton
a month ago
I have gone to Custom Car Care for many years. I have always found Joe & his team extremely knowledgeable, honest and accommodating. I highly recommend their services.
Emmalie Arvidson
a month ago
My Subaru dealership had done some engine work and told me I needed another $3500+ in suspension work. I was so close to having the dealership do the work but my husband insisted we get a second opinion.CCC came HIGHLY recommended so we brought our Subaru there for a second opinion. After they looked it over we were told none of the suspension work needed to be done. Everything was in good working order!!!CCC did say my back brakes needed to be done, so we had them do that. We just picked up the car and it ran like a gem!Im SOOO happy we got a second opinion and that CCC is HONEST!!!! Saved us $$$$. We will be back!
Royce Lopez-Sibel
3 months ago
The young lady in the front office is fabulous! She orchestrated our whole experience, her communication skills are fantastic. The mechanic(s) that worked on the car were very effective and efficient!! Thank you CCC!
Christopher Doughty
4 months ago
Joe and the team from Custom Car Care are hands down the best around. Mechanically the best! customer service is second to none.. I recommend everybody get your work done here. You will not be disappointed
Drew Kane
5 months ago
My wife and I found Joe about 10 years ago when we moved to Salem. We trust him and his crew. They are very easy to deal with. Joe gives alternate options, tells you what you need to fix now or what can be pushed off a bit, and never talks down to either of us. In 10 years, we ve literally never had an issue. Even when it may not be good news, they are gentle about it, so that helps too. I would 100% recommend this business for your car care needs.
Rob Forgione
3 weeks ago
Professionally installed and the work/product is guaranteed. I ve used them for a few custom services and finally got around to their bread and butter. They did not disappoint!
Zack Salem
2 years ago
I called Custom Car Care early this afternoon after learning my new wheels and tires were being delivered today and asked if they could put them on my truck for me later on around 4-5pm. Joe, the owner, said no problem and fit me in the schedule. When I walked in Joe greeted me and knew who I was before I told him! They got my wheels and tires installed in no time at all and for a really great price. While I waited I was able to chat with Joe and learned about his business and got fantastic advice on how I should maintain my high mileage 2020 Ram 1500. I'm glad I did my research and chose Custom Car Care! Will be going here for all my service and repair needs moving forward.
David Halpin
4 months ago
I ve been taking my family cars to CCC for at least 10 years because they are easy to work with and they do quality work. Always upfront, no surprises. Not the cheapest by any means, but you get what you pay for and that s rare these days.
Mark Gibbons
5 months ago
We love custom! Great people who do great work. Highly recommended! We have been using this shop for over 10 years and would not think of going anywhere else. Honest and reliable.Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Auto emissions testing, Auto maintenance, Auto brake replacement, Oil changeServices: Exhaust, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Auto emissions testing, Auto maintenance, Auto brake replacement, Oil change
Nikhil Sriram
3 months ago
Local auto shop with reasonable prices and great customer service. They are very honest with you when assessing your car and don't try to push any unnecessary services/repairs unless you need it. It's nice to have an auto shop where you know you're not being taken for a ride.
Ava Chirichiello
3 months ago
I have used Custom Car Care for years, for all my basic maintenance. Oil changes, switching my tires, getting new brakes, etc. They ve always been responsive and hasty!!
Nancy Curtis
3 months ago
Took great care of my vehicle as always. They make it very convenient with the use of a loaner vehicle, and communicate any needed updates promptly
Jill Souza
3 weeks ago
Joe and his crew are always friendly and helpful. I wouldn t think of going anywhere else for my car repairs.
Mary Primiterra
5 months ago
I highly recommend going here for your car service needs. They are always very honest and explain the situation to me in a way I can understand. They keep your car running great!!
Katie Sessa
a month ago
Don t go here! They take advantage of you. Went for a state inspection and they ended up doing an oil change, and filters that I could have done myself!
Tom Gioseffi
a week ago
Yes, as always they do a great job and are easy to work with.Good people
Robert Moore
3 months ago
The work was performed as promised and per the original quote. The staff were all ve etcy professional. Everything seems to be working well after the service. Even got to hold Capone!! I highly recommend CCC.
Melanie Murray
4 months ago
Custom car care is always the best. Great service. We've been trusting our cars here for years.
SMC
a year ago
I have been going to Custom Car Car for almost 10 years now. Joe and his crew are top notch. They have graciously helped any an all of the referrals that I've sent there. Just had some major add-ons to my 2020 GMC Duramax by Evan. Excellent work, very knowledgeable and polite. All around a nice guy, great crew and the price is worth the quality of work. The're not expensive; VERY Competitive pricing, great work and very honest. Not something you usually associate with a mechanic. I won't go anywhere else!!!Services: Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Wheel alignment, Auto maintenance, Battery, Oil change
Felicia Thompson
a year ago
Always a great experience here! Not only have they squeezed me in for last minute repairs on several occasions but they also always provide me a loaner car for the day so I don t have to miss work or wait around for the repairs to be done, which is extremely helpful with my busy schedule! They have also always been great about following up after repairs are done to ensure that my car is working/running well. The prices are fair and the customer service is top notch . I wouldn t take my car anywhere else!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Vehicle Inspection, Auto exhaust system replacement, Brakes, Auto battery maintenance, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Oil change
Scott Pratt
4 months ago
Great people, wonderful service and very trustworthy .. have been using Custom Car Care for years and will continue to do so !!!
Shannon Slade
4 months ago
Custom car care has always been super convenient fairly priced and they do great work!
Doglady
4 months ago
I recommend you to everyone because you have the best guys working there and I know that I can depend on the safety and reliability of the work that is done. You are the best.
Tim Holland
3 months ago
Excellent shop with great service. They also supply loaner vehicles if needed which is a huge benefit.
Debra Scaramuzzi
3 months ago
Always professional & courteous. That's why I keep going back.A pleasure doing business with Custom Car Care..
Michael Swiderski
2 weeks ago
As always super attentive great service quality repair work