Portland Glass of Portsmouth

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jasmine Holdman
2 weeks ago
I had a really good experience with Portland Glass. Originally I had scheduled to have my windshield replaced at my job, because I did not have the time to make it into their shop. That service alone is amazing. My car is newer, so some calibration needed to be done and could only be done at a shop. Portland Glass called me and made me aware of the calibration needed, they offered to come pick up my car, bring it to their shop, service it, and bring it back to me! Their service was quick and professional. I highly recommend Portland Glass.

  M V
2 months ago
The windshield on my Subaru Forester cracked in the cold weather. (Surprise! Windshield was fine the night before, I came out in the morning and there was this HUGE long crack.) Portland Glass of Portsmouth came out to our house in Mass and did a great job replacing the windshield. The technician, whose name I'm sorry I don't know, was efficient and personable. The entire thing was done through insurance with no cost to me. He preserved the inspection sticker on my windshield and he was very careful. The whole thing from beginning to end was over in one hour. Highly recommended!

  Bill G
a month ago
They worked to located the non-standard window molding for my Trail Teams FJ Cruiser. They took the time to get it right before having me come in. Customer service, communication and the final product were outstanding.

  Frank Fasoli Jr
a month ago
Excellent job! Very professional & delivered 100%!

  Tanya Passero
3 months ago
Great experience overall. Good price and friendly atmosphere to get your windshield repaired. Highly recommend.

  Ginny Buck
2 months ago
Portland Glass replaced my windshield at my home and it was calibrated at a local business. They kept me updated about arrival time & were very professional.

  Jim moran
a month ago
Fast and professional install was perfect and customer service A+

  Brett B
6 years ago
The techs came in on time, installed the shower glass doors quickly and in a professional manner, and cleaned up before leaving. Excellent service and will be using them again.

  Marty Schofield
a year ago
They did an awesome job for us! They replaced a windshield on my car. Insurance paid it all. I didn't have to do a thing. Shortly after, we had a stone hit our sliding glass door. They came out and measured. The glass was in when they said it would and in 2 days, the glass was replaced. None of the broken glass was left on the ground. If I didn't know, I would have no idea that it is replaced!

  Marlow Rahn
2 years ago
From idea to completion, our project went very smoothly and came out absolutely perfect. We love our new interior glass walls in our office. Kathy was amazing to work with and everyone in her crew was very nice and professional.

  Brian Giovannucci
2 months ago
installers where on time and very nice, did a great job

  Allieoops
5 months ago
Linda is the best! She is so kind and patient.

  TC
2 years ago
Excellent service. I was scheduled for a windshield replacement at the Portsmouth shop for my 2011 Sierra. About an hour before the appointment I got a call from their auto tech, and he informed me they had an opening and could come out to Exeter and do a mobile replacement instead. This took a lot of stress off me and saved me both time and fuel. Thank you!

  Robert R Lemelin
2 years ago
Kathy did a great job making sure the correct replacement windshield was going to be installed. Her research differed from what the insurance company had chosen. She took care of contacting the company to guarantee the right windshield was installed. Great job was done

  Jeff Witham
2 years ago
Kathy and her team were great. For our 19 house windows - great measurements/prep, great listeners, and they hustle when on site. Windows looks wonderful and we can already notice both the noise reduction and added warmth. Thanks!

  taj j
2 years ago
Another service center broke a large window in my car and left me to deal with it on my own. I had to drive it will plastic covering it while I waited on the insurance claim and once I received it, Portland Glass got me right in and replaced the glass in about an hour. They also vacuumed the mess inside and were completely gracious and professional.

  Joanie Dickinson Florentino
3 years ago
Portland Glass professionals were amazing to work with from the first phone call, to getting the insurance info taken care of for me, to the installation of my new windshield including calibration! I would highly recommend the Portsmouth group from Portland Glass. Thank you!

  sarah minor
3 years ago
I cannot speak more highly about this company. In particular, I would like to give a shout out to Griffin and a special thanks to Dan for the wonderful job he did replacing the glass in a small casement window. He was thorough, and explained the different options clearly. He was polite and hard working and a breath of fresh air in a world full of sometimes difficult contractors. Thank you for your excellent service.

  Brie DeLisi
3 years ago
My storefront downtown Portsmouth got damaged this winter and we had to replace all the glass. I had the pleasure of dealing with Griff Richards at Portland Glass of Portsmouth during the process of fixing it. Between having to get permits through the town, rescheduling multiple times because of bad weather, and other minor challenges that arose - Griff handled it all with grace and kindness. He and his entire staff were nothing but helpful and professional. The installers also did an amazing job. Being a small business owner, I truly appreciate excellent customer service! I highly recommend Portland Glass of Portsmouth and if you can, request to work with Griff. He is wonderful!

  Richard Adams
2 years ago
I regret offering a very negative review, but the facts are beyond dispute:I was given a one-hour window for an estimate concerning a very large arched window in a historic buillding in Portsmouth. I was there at the appointed time and waited an additional half-hour beyond the end time (1:30 total). No one showed up nor called.When I called the office I received this message: "No one is here to answer your call. Good bye."This was mid-day, mid-week, not some unusual time after customary working hours.I trust this treatment was an aberration. If not, I would think Portland Glass will not fare well against the stiff competition locally.ll. Good bye." This wasmid-day, mid week--m

  Dania Seiglie
6 years ago
The service was amazing. We had a minor confusion at time of pick up and the team were extremely helpful and understanding. The product I ordered was exactly what I received. I enjoyed their professional manner from start to finish. I would highly recommend Portland Glass.

  Jenny Sinclair
2 months ago
Amazing customer service, friendly and courteous

  Maria Feher
4 years ago
I contacted Portland Glass of Portsmouth with an unusual window request. It was a tilt/turn window installation and they hadn't done this before. Their response was no problem we will find that window and install it for you.Bob the estimator/installer was courteous and timely. Kathy Keezer kept me informed every step of the way. Overall, I couldn't have asked for better service! I am very pleased.

  Marie Day Boston
3 years ago
I would like to thank( I think her name is katherine)at portland glass in portsmouth NH. She graciously took the time to call my insurance company to see if my issue would be covered because I said no it wouldn't be covered because my deductible is going to be more than the windshield. She said let's call ,what can it hurt to just see and I gave her my insurance card and she went right to work and called my insurance explained to them my issue and found out that it would be covered after all. She got me the top of the line windshield for fifty dollors as opposed to the 415.00 I was going to.pay out of my pocket for not calling my insurance.She didnt have to do that but she did and it saved me alot of money. She's very pleasant, very helpful, kind and really took the time to go all the extra steps to help me and it saved me alot. She's a keeper. Thank you portland glass for your wonderful, professional service. I would recommend them to everyone.

  Old School
a year ago
Filled out an online form to get a quote for a glass shower door. Now I am being bombarded with Spam emails from other companies that are part of the Neighborly family of brands of which Portland Glass is a part. Portland Glass you need to do better than this, and not sell people's personal email.

  Joe Arnstein
2 years ago
I have used Portland Glass of Portsmouth before and will do so again. A better and slightly less expensive place for new windshields. Only gripe? Having to call some non local office and be on (sometimes lengthy) hold to make an appointment and then to verify completion.

  lorena sweetland
2 months ago
Thank you. Great service.

  Doug W
2 years ago
Techs were friendly and professional. Work was performed at my place of business so it was extremely convenient. Took about an hour or so to replace my windshield and there have been no issues.

  Debbie Dion
a month ago
Superior service from start to finish!

  Peter Jebb
7 months ago
Friendly and helpful. This is a long time business well known in the area.