Pembroke Automotive Service Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tammy Goodwin
5 months ago
The staff made the process very easy. Explaining to me to order the tires, make an appointment to put on after delivery. I did not have to wait a long time and aas very impressed with their work

  Brad Hendrickson
7 months ago
When local friends (and loyal repeat customers) recommended Pembroke Automotive Services, I thought it would be well worth the week-long wait for our appointment.Dropped it off early with very clear communication about what was happening and what was needed to be looked at and fixed. The whole day went by without so much as a phone call before going home -- let alone, it turns out, any repairs at all.Turns out, despite clearly saying that the vehicle would need to be brought inside the shop to avoid the rain coming through the cracked sunroof, it was indeed left outside and plenty of rain came through during business hours and presumably after hours as well. When asked about it since it had rained a fair bit during the day it was there, they just gave me a shrug and said they hadn't thought it was going to rain overnight.Turns out, saying that the wipers don't work got interpreted as "Replace the blades" (not, repair or replace the actual mechanism) -- such a treat to discover.Turns out, they're busy enough (and no doubt good enough) to be pretty indifferent to out-of-state referrals. When I left my vehicle early in the morning, I got "We'll have to see how much we can get done today," but it turns out that the answer is Absolutely Nothing and an offer to set up yet another appointment for a week or more away.Grown adults know better -- about how to communicate, about customers' very reasonable and well-communicated expectations, about how to honor their referrals. Both guys absolutely knew better and punted anyway. What a stupid waste of time and patience.

  Rewa Peck
5 days ago
They are fair and honest and great work

  Ian Camp
6 months ago
Had work done while I was on vacation. Mike check led in with me during the repair. Price was very reasonable.

  Jason Greene
3 years ago
Mike has always done superb work, and calls for approval if there's anything else he finds, or doesn't do extra work if it isn't needed, basically he won't screw you over. All at reasonable prices. Recommended!

  ESTHER HAYWARD
8 years ago
I have been using the services of Pembroke Auto for many years now.Found them to be honest, never tried to sell me something that my car did not need. Always found time to accomadate my schedule. Never had to return my car to have work redone. Always done correctly every time . I highly recommend Pembroke Automatic services, Inc. Michael and crew are the BEST!

  Thomas Friedrich
8 years ago
Mike and Jay always treat us right. It's worth a lot to have a mechanic you can trust... They've been keeping our cars running for a number of years and we have come to depend on their excellent service as well as their honesty.

  Laura Tucker
8 years ago
The guys At Pemberton Auto have always treated me fairly. They have always been able to assess my vehicle's problems and fix them in a timely manner. I recommend them to all of my friends.

  Carol Borawski
a year ago
I E s very greatful for all their help and getting my car inspected. I feel confident to be back again when needed.

  Tom Van Vechten
6 years ago
I have had very good experience here as my car (Subaru) has aged from young to mature (270 K miles). I recommend them.

  tammy berdal
2 years ago
I have been going there for years. They do not keep telling you that you need this or that. I trust them, they do a great job at a fair price

  Venus Francis
3 years ago
Mike Gove and rest of the guys go above and beyond in fixing my car with honest, reliable, customer service, answering my questions, explaining what was wrong with my car, how it was fixed and affordable prices. Thank you so much!Services: Transmission, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Oil changeServices: Transmission, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Oil change

  Rachel Wood
3 years ago
The repairs were quick, the prices were extremely reasonable and the service was friendly. This is certainly my new go-to garage!

  Don King
3 years ago
Honest Mechanics are worth their weight in gold! Clean waiting room and prompt service.

  Michelle McKinnon
5 years ago
They are very competent and extremely honest. I wouldn't go anywhere else and I would recommend them to everyone.

  Nathanael Page
3 years ago
Honest, friendly, and capable mechanics - my family has been using them for 3 generations.

  Eric Ives
3 years ago
Always quick and on time. Stright shooter, wont try and upsell things you don't need.

  Sean Nolan
3 years ago
Fantastic place. Always goes above and beyond for a reasonable rate.

  Matt
7 months ago
Thanks for the great service....Services: General repairs & maintenance, Tire rotations, Vehicle Inspection, Transmission replacement, Wheel alignment, Auto tire replacement, Auto brake replacement, Oil changeServices: General repairs & maintenance, Tire rotations, Vehicle Inspection, Transmission replacement, Wheel alignment, Auto tire replacement, Auto brake replacement, Oil change

  Rob Lavallee
3 years ago
Fixed a storm window I broke. Very polite and professional.

  Allan Warner
6 years ago
Great fast service at a reasonable price.

  Glenn Patterson
3 years ago
Short wait times, knowledgeable staff

  geraldine veroneau
a year ago
Mike is simply the best!

  Joan Marder
8 months ago
Excellent

  Thomas Grinley
6 months ago
Excellent service

  brian asselin
2 years ago
Always great

  Shayne Gibson
3 years ago
Mike is brilliant

  Randy F
3 years ago
Great people