Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nathan Muir
11 months ago
Towed my F-450 Dump TruckFew not worthy details:Punctuality:- Made an appointment for 4pm. Once the clock hit 3:59, the truck was pulling up to my house and ready to go- Loaded my truck up and was out in ten minutesQuality:- Matt was very attentive and clearly had done this many many times before- Well mannered, pleasant to be around- Well maintained and new trucks- Very good and attentive driver and had no issue locating the repair shop the truck was going to.Pricing:- Fair pricing, about what I expected for towing a larger vehicleAll around greatly recommend D&R Towing for all of your towing needs.Thank you Matt!Services: Special vehicle towing, Local hauling
Darren Cubell
5 months ago
This is my second year for using D&R for a state safety and emissions inspection. D&R is quick and convenient. They do the job with, no surprises. I highly recommend them!
Patrick Thompson
7 months ago
Great intelligence. Towed my 1988 Camaro from a busy lot with no issues. The driver communication is on point.
Mark Faulkner
6 months ago
I've been going to D&R Towing for over 25 years. They are fair and mist importantly, trustworthy.Services: Car towing, Tire change, Battery, Oil changeServices: Car towing, Tire change, Battery, Oil change
Erin Williams
7 years ago
My car broke down yesterday and I used roadside assistance to have it towed... To a shop that then couldn't do the work. So I had to find towing to the dealership on my own and D&R was my first call- just because they showed up in my browser first.The gentleman I spoke to on the phone was very polite and professional. I called around 7AM and he assured me that they would pick my car up as soon as the drivers got in (around 8). They got my car there for the appointment at the dealership, which was all I really wanted. I hadn't heard from them or the dealership about whether the tow was complete, so I called and verified with them and the woman I spoke to was also very polite and professional.I also just got my car back. No dents or dings or anything. It looks like it was when they got it. :) I appreciated their flexibility and willingness to tow it on very short notice.I would definitely use them for towing again, with no hesitation. Very pleased.
Jay Herb
a year ago
Have been going here for almost 20 years for vehicle repairs. They are fair and honest. I moved this past year and still bring my vehicles here even though it s a half hour drive.
Ed Norton
2 years ago
Had a flat on a large vehicle with no spare or jack. Had them tow and fix tire. When I picked up the vehicle they said they couldn't find any problem with the tire, so they only charged me for the tow. Very quick response as well!
Jeff Gordon
6 years ago
My boat trailer blew a tire on Rte 3. Kevin came and got the trailer, with boat. He was awesome. Very careful. Then the next day, went to D&R to pick it up with 2 new tire for the trailer. The guys at the shop were awesome too! From now on, they are my go-to.
k d
6 years ago
Brought a 2006 motor home to them that I had just purchased. They informed me that they would do a 100 item PM on the running gear. They did that and installed shocks and a super-steer steering control. Quick turn around. I have been going to them with my company vehicles and they are always Johnny on the spot. Highly recommended. Nice job Matt!
Armando Martinez
6 years ago
This company is heartless and will not work with people in difficult situations. My son was in an accident in which he ended up going to the hospital and his car being towed by this company. When he was able to go get the car, the cost was over $400 which he did not have. I called and spoke to Wayne and was told that because it was a "police tow" they would only accept cash. I explain that I was out of state but would pay with a credit or debt card. They refused to work with me in anyway first stating that it was in their police contract to only accept cash for release. I called both the State patrol and City of Nashua police departments and was told that it was strictly a business decision as they did not have any such stipulation. When I called back and told him that I had called the departments, I then was told that it was company policy. They would make no exception or be of any help. In addition he stated that we had till 5 PM or they would charge another $70 dollars. What a heart! I hope that you never have to do business with Wayne and Mike.
Mr. Hyuk-Man (Umar)
5 years ago
I got a flat on the freeway and managed to make it to a nearby gas station. My tire wasn't holing air so I called d&r. They were nice on the phone and sent someone over. The tow truck driver was nice and gave me a ride to a near by dunkins so that I don't freeze in the storm. Nice guys!
Diane Molkentine
4 years ago
Awesome service! Awesome price! Very patient man named (I believe), Wayne. I must have called him three times. I need a tow , no, I don t need a tow , I need a tow! (Long Story). Every time I called he was just as nice and accommodating. Can t say enough! Thank you! Thank you! Thank you, for your A+++ Service. Merry Christmas!
Rishi Juvekar
5 years ago
I had a pretty bad experience with this company. They towed my vehicle during a snow emergency. Since I was out of US during that time, they had to store the vehicle for around 15 days and they charged me a whopping $1572 total. Additionally, the guy there was not willing to accept credit card, so I had to struggle to arrange for cash and that too on a weekend when banks were closed. As to that was not enough, the car's front bumper was damaged and the license plate missing. It was pretty clear it was a towing damage but as expected, the guy there did not claim responsibility.
Alexander Curcio
4 years ago
Had the rear differential fluid changed, they were very accommodating with my schedule. Completed the job promptly and professionally. Also, the entire staff was very friendly. Good experience all around
Joanne Hartnett
3 years ago
My vehicle needed alot of repairs, it was brought in. They looked at it and let me know everything that was needed to be done on it. They did it in a timely manner and now I feel like I'm driving a brand new vehicle. Great job.Services: Local hauling, Tire changeServices: Local hauling, Tire change
Sammy K
5 years ago
The worst customer service EVER!!! If bad customer service was a sport they would sweep the board. I was in a desperate situation, I called them for help and lucifer answered the phone. Was given very limited options in terms of making a payment and when I told him what option of payment I had with me he hanged up on me. I know it's a towing company and people call them out of desperation but customer service is a requirement. WORST EXPERIENCE EVER!!!
Joe
5 years ago
I broke down one exit away from my house police called D and R towing. They would not tow my vehicle to my house that is literally less then 1 mile away without paying cash only!. I explained that I did not have the cash on hand I had cash at my house and would gladly pay when we got to my house. They refused to take any other form of payment besides cash and towed my vehicle all the way to canal street to there impound lot. also D and R would not give me a ride home. I was broken down outside for 3 hours in 15 degree weather they took my car and left me to find my own ride home at 230am. Fee s towing and impound was bad enough I called D and R back the next day they informed me they would not tow the vehicle back to my house without confirming I had the very overly priced fees in cash! the driver brought the vehicle to my my house Everything about this company is unprofessional unfair and a total cash only scam I incurred 2 tow s and a impound fee because I didn t have hundreds of dollars on hand in cash to give them I would have appreciated a tow straight to my house faster warmer and much cheaper!! If you need roadside assistance DO NOT CALL D and R they will screw you to the wall
Kim Mello
5 years ago
1st day that my car was towed, they wanted $200 cuz it was after 5 and a Friday night. Doubled the next day cuz they're closed so u must pay extra for them to come in to meet you. I waited until Monday during regular hours and paid half of the original price the 1st night. Crazy place with crazy people who work there
M Dob
5 years ago
Just had my car towed from D&R, couldn't be happier (except I had to be towed).The tow driver was courteous and friendly, and did the tow fast. He was very causious on my car, and was VERY reasonably priced.Thank You.
Katherine Brunelle
a year ago
Fantastic service, pleasant employees, fast and helpful all around. While I hope I don't need a tow again, if I do need one I will definitely use D&R.
Victor Alpha
6 years ago
My experience is wrapped around a miscommunication issue with my college security staff. They called this company to tow my rental vehicle, for which they later apologized. I accepted my fault under the circumstances and paid the bill. However, when I was at the office to pay the bill and pick up my car, the overweight, toothless, cigarette-butt and motor oil scented individuals decided it was a good time to bust my chops. Unsolicited and unprovoked they began to laugh at me and make sophomoric jokes about how I didn t know where I m allowed to park. This represented to me extremely unprofessional attitude toward a paying customer, regardless of the circumstance, of which they knew nothing about nor were they capable to comprehend. Their job was to safely tow a vehicle and store it securely, and not to pass judgement, make unnecessary comments or make fun of customers. I m sure none of these are in their job descriptions, if they could actually read.
Patrick and Tabetha Hoey
a year ago
Scott the driver was fantastic, I would recommend to friends and family.Service: Special vehicle towingService: Special vehicle towing
Dee Ski
a year ago
Would not recommend this place at all. Nickel and dime you to death. We got charged a total of $270 for 5 miles of towing. Rip offService: Car towingService: Car towing
Jacob Hoeck
2 years ago
I was having fuel tank issues and ny semi and ran out of fuel and they came out to help! I called 9 places and no one would bring me any diesel but they did on a Saturday. Had the truck running with a little ether as well
Yeldarb
8 months ago
Car was stored here less than 24 hours and was charged for 2 days
Spikes LeGrice
3 years ago
Probably the most unprofessional towing facility I' have dealt with in my 20 years in automotive and 10 plus in towing. I can only imagine they have the same attitude with other aspects of their business. Steer clear at all costs. I have already contacted the Attorney General in regards to my dealings with them.
DA Bishop
5 years ago
Wayne was curtious and professional. Driver was very polite and experienced..tight place to tow from.. Did outstandingWould use again, just hope not to have to..
Keith Lambert
2 years ago
Awesome full service tow company! Able to handle any job and has a great auto repair shop as well!
Shannon Nelson
3 years ago
They were terrible I was in contact with them the whole time I was waiting for my title from the state of New Hampshire so I could give them the car and give them $145 and receive my items which was $1,200 worth of tools and they continued to tell the police department that I was not in contact with them and sent my car to the auction and now I owe $550 abandonment fee when I was in contact with them continuously
Matt Jordan
2 years ago
A league of there own my go to for any tow very fair super nice and helpful a must call for any tow needs