1st Priority Automotive and Towing LLC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aaron Plankey
a month ago
Owner and company are the biggest cons in the business. DONT USE THEM. Charge people for equipment not used and when shown video of his driver not using said extra equipment he says Oh well price is the same. Tells you one price then changes it when you are fave to face with him. Thank god for videos and courts. No wonder why he s looking for help no one wants to work for scumbags.In response to your reply. Once again you are lying video proof of your driver not using any snatch blocks or straps to load or. The day after I came in didn t call asked for price to pick up Friday u gave me the price I asked twice if that included storage which you said yes. The next day 2 days after accident it went up almost $300 dollars. The gentleman that pick it up at shop also only used a winch no special equipment with a regular car trailer. Guess you should hire people that know how to do the job correctly and efficiently and professionally like him. Straight liar you are. Do better better train your people the right way.

  jodi lefebvre
2 months ago
This place is amazing. Honest people not trying to make a dollar on you. If something is wrong they let you know. Was referred by a friend and was so pleased. I tell everyone I know to go there. Top notch place. Will never go anywhere else.

  Erin Manning
5 months ago
The gentleman was beyond wonderful. I was worked up and in tears he was incredible and had me get in the truck with the heat while he did everything. He went above the job by making sure I was okay as well as my vehicle.Service: Car towingService: Car towing

  James Haley
7 months ago
Came out quick, driver was awesome, can t say enough about him. I road along with him and my work truck on the flat bed, he explained how there were certain brand specific issues that vehicles have, but that overall my vehicle was built to go the distance. Lot of miles, so it s great to hear that from someone who knows automobiles.I didn t want to be towed home today, lol, plain n simple, but I didn t feel like it was the beginning of the end of my truck once I was brought up to date on how these trucks operate. Thanks my man

  Yohann D'souza
6 months ago
First time ever that I used a towing service. Steven showed up in a bit, was kind and understanding through the process, hooked everything up and dropped me off on time. Had a good chat about my car. Hope I don't need to be towed again, but if I do, I'm calling these guys!

  Glen Lamper
6 months ago
I just gotta say 1st priority automotive and towing is the best towing company I ve ever used for my vehicles. These guys are on time, they stay in communication through the whole process and they re willing to go above and beyond no matter what it takes to get the job done! Thank you so much 1st priority. I appreciate you guys.

  Chris Ruggiero
7 months ago
Great experience, especially considering no one is typically excited about needing car repair. Turnaround time and communication were excellent. Really gave me a lot of peace of mind that necessary repairs were being made and nothing more.Services: Steering & suspension repair, General repairs & maintenance, Brakes, Tire change, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Brakes, Tire change, Oil change

  Jennifer Fontes
3 months ago
Absolutely amazing company! Friendly fast and reliable. I will definitely use their services in the future.

  Andrew Harper
3 years ago
Got left hanging with AAA when I called for a tow and no one showed up. Called 1st this morning to schedule it since I work long hours and they were quick on the phone, called ahead and showed up right on time. Got the van on the truck in under five minutes, best us to the shop and already had it back off the truck. My go to tow guys from now on. On the pricier side but I'd prefer to use a quality tow than regret a bad experience. Thanks guys! You'll hear from me again, I can guarantee it.

  Felicia Devos
4 months ago
Wow! Only a 15 minute wait, great price, and the tow driver definitely knew his stuff!

  Jasmine Marino
2 weeks ago
It s great to find an honest and reputable mechanic for once ! I highly recommend

  Michel'lee Gordon
a month ago
Called at 910am they showed up 945am AMAZING service 100% recommend.

  David Werner
6 months ago
I needed help with my rv. They did great. Friendly. Respectful . Professional. In and out and good to go. Highly recommendService: General repairs & maintenanceService: General repairs & maintenance

  Nicholas Dunsmoor
a year ago
Highly recommend! Had a breakdown with my modified and lowered BMW m4 at 1 in the morning. The tow driver Steven took great caution in loading it and unloading it! I used them a second time on the m4 and was once again very satisfied with the service! Very quick response time, pleasant and friendly to talk to and deal with, and tow costs are plenty reasonable.Thanks again!Service: Special vehicle towing

  Sarah Paterson
7 months ago
was absolutely rude when i called them to get a tow and transmission fluid. on the website it says they do transmission fluid. i called for a friend and he was asking me questions that i obviously wasn t positive about and he was extremely rude about it with his attitude. never calling this place again after that experience.

  tara s
11 months ago
I called in need of an urgent tow after another tow company gave away the truck they promised. They arrived quickly, with friendly and professional service. Will definately use them again and recommend to friends.Service: Special vehicle towingService: Special vehicle towing

  Brettney Paige
7 months ago
Honestly this is the best tow and repair yard I ve seen in my whole life. They have amazing customer service and don t try to upsell you. They recognize you as a person, not just a client.

  Joe Blecharczyk
9 months ago
They got me in quickly, were very professional, got the work done that i needed as well as addressed a couple smaller issues that weren't part of the original appointment but were mentioned at drop off. The work was completed on time and was reasonably priced. This is the third time I've gone to them and received great service. I recommend them and will be going back.

  Carmella Njuguna
2 years ago
This place exceeded all expectations. Extremely friendly and knowledgeable employees. They were able to take care of my concern and explain preventive measures. Prices are fair. Bob and his employees are honest, reliable and efficient. He did not waste my time at all. He had my car in and out before 10am so that I was able to enjoy the rest of my day.. THANK YOU, much appreciated. I can t think of any place I d rather go including my Lexus dealer for future services. 100% recommended.

  Becky Bonnell
a year ago
They were extremely fast and professional and used the right equipment I needed to get my car back to me safely. Everyone was very helpful and Steven who dropped the car off was very helpful made sure the car was where I wanted and took the time to explain to me the equipment and pointed out some stuff I needed to know that was missing on my car.Service: Local hauling

  Annie RoyFaucher
4 months ago
Very good service, very helpful. Everyone is super nice and professional. Highly recommend.

  Nicholas Loree
a year ago
Very professional and came well prepared. My camaro is very low and the tow truck driver was able to get it on the flat bed without scrapping the front bumper. I would highly recommend them for any towing.Service: Car towingService: Car towing

  Natalie Baez
2 years ago
I received great customer service from 1st Priority Automotive and Towing! They performed a state inspection on two of my vehicles. They were professional, friendly, and quick! I am very happy that I found them and I definitely recommend them to anyone who's looking to get service done on their car!

  jen moses
a year ago
1st Priority responded within 18 mins and were able to assist me with a missing pin and clip for a rented utility trailer. The driver Stephen from 1st Priority was very helpful, quick and knowledgeable! He was able to give me all the options so I could make an informed decision. The situation I was in could have put people in danger with a loose trailer! Thank you Stephen & 1st Priority Towing

  Kimberly R. Edwards CPA
2 years ago
Fast, friendly and knowledgeable! My son's car was towed there and I asked if they could repair it as well explaining he needed it for work. They actually picked up the phone...it was a Sunday...and said they'd get to it first thing Monday morning because my son needed it for work and said " We're family owned and we'll take care of you" and boy they sure did! True to their word, they had alternator in stock, installed it and it was ready that afternoon. They'll be my mechanics from now on. They treated me like a long standing customer. Hard to find that kind of caring today. Services: Electrical repair, General repairs & maintenance, Engine repair, Special vehicle towing, Battery, Oil change

  Davante Jones
3 years ago
From the first time I met with these gentlemen I needed my transmission fixed. It didn't cost a whole lot and they are a great group of guys. They explain things that they are doing to your car in a way to make you understand what's going on. Everyone has a great attitude and they treat you like family there. I will definitely be back there for all my vehicle needs. A million thumbs upService: General repairs & maintenance

  shawn ceglanski
a year ago
Very friendly and fast service brought my truck to the dealership with no issue's. Will use again if very need a tow. Great job!Service: Car towingService: Car towing

  RV 4 Three
2 years ago
I forgot to leave a comment about how great the service was! Robert was so helpful, he stayed late in the pouring rain from tropical storm Elsa to help us out. He took the time to show me around the garage and go over their equipment and services they provide. This is the place to go if you need any repairs to your vehicle, the garage is state of the art.Service: General repairs & maintenance

  Danielle Warnecke
a year ago
This is the 2nd time I've used these guys for my oil change since buying my car. The service is always outstanding. And the techs are friendly and knowledgeable. Definitely will be coming back.Service: Oil changeService: Oil change

  Norm Welch
2 years ago
Great service! I took my 5th wheel camper in to have 4 new tires installed. Staff is extremely friendly. Work was completed quickly and at a great price too! Definitely found my new RV service center.Service: TiresService: Tires