Russell Auto Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dawn
a month ago
I can't tell you how their work is but kevin is awesome. I have brought my car in twice in the past year to check on a small transmission leak. He's checked it, topped off the oil and told me to check again in 6 months. Great service

  Victor Parrish
4 months ago
Spectacular Service! I have an extended warranty on my Ford F150. I was experiencing transmission problems and I called six different Ford dealers. No one could even LOOK at my truck for six weeks. When I realized that my warranty was not limited to Ford I called Russell Auto. They confirmed that they can work with my warranty. They got me in in less than a week. They quickly diagnosed the problem. They worked with my warranty company to approve a complete transmission replacement. I had my truck back to me in another week. I told them that I was using my truck to tow a camper to Florida in a few weeks and they took extra time to go through my truck and provide a few additional service items to prepare me for my trip. I could not be happier to recommend them.

  Kelly
7 months ago
Really fantastic experience with Russell Auto! We had an issue with our van that no mechanic had been able to diagnose and Russell Auto was able to identify the problem, explain it clearly, and work with us to get it fixed up! Fair price, incredibly knowledgeable staff. Having trust in your mechanic is invaluable, and they are the best around. I can't say enough about how much I appreciate their work.

  Tim Belden
7 months ago
I had a bit of an emergency with my transmission and was able to limp into the lot at Russell Auto with no appointment. A couple of hours later Tory called me to say they'd taken a look, and hopefully it would be a minor repair, which it turned out to be. My car was fixed by 2:00 the following day. I would highly recommend Russell Auto based on my experience, due to their customer service and professionalism.

  Christian Lopez
3 months ago
Great people, great service and attention to detail. Can't go wrong bringing your vehicles here!

  Andrew Early (Aevtcn26)
8 months ago
Awesome work quick and a fair price! very happy! They did not try to sell me on work that did not need to be done I went to one place and they said the whole transmission had to be replaced so I took it to my buddy for a second opinion and he said it was just a sensor and to take it to russell's they will take good care of you and they did!!

  Amy Parrish
4 months ago
They were awesome! Very nice, responsive and did a great job.

  William Alexander
8 months ago
Didn't end up taking my truck there, but I will if I need anything done to my transmission. Very helpful. I can just tell he's an honest guy.

  Charlie Garden
a year ago
You can t find a more knowledgeable staff regarding transmissions anywhere. Honest and very reasonable. I brought an old Jeep 4 speed to them and was very impressed by how they showed me all of the pieces and explained what needed to be done and what didn t need to be done. Top notch, couldn t recommend any higher.Service: TransmissionService: Transmission

  Chelsea Allen (Foliage)
a year ago
Called to get a quote to get my clutch replaced. The guy on the phone was very nice. Everywhere I called was about the same price range but I decided on here because of how nice he was. I dropped my car off a couple days early because I was going to be out of town for the holidays. Today was the day I was scheduled for and my clutch was replaced and my car was ready to go same day.Everyone I spoke to there was very kind and professional. No crazy upselling or making me feel like I don t know what I m talking about. 10 out of 10 would recommend!Service: Transmission

  Daniel Barry
3 months ago
Great customer service I would recommend them to anyone.

  Michael Archambault
a year ago
They installed a dual disc clutch in my camaro for me. The entire experience was a pleasure. Communication was exceptional. It was finished quicker than i expected and was spotless when i picked it up. I could not be happier with the work they performed and would strongly recommend them.

  Jennifer
a year ago
These guys are great--more than fair prices, bend over backwards to get you the best deal. They looked into one transmission and didn't even charge us for the labor when we decided it was just too expensive. Found us a nice deal on a used manual transmission for another car a year later and labor charge was minimal. Highly recommended!

  Monique Prince
3 years ago
I totally trust these guys! I found them four years ago and am relieved that I can count on them to do right by me! I know nothing about auto repairs and they know what they are doing! I have 2 older vehicles and they have done lots of repairs for me on both of them and they always do a great job! They are reasonably priced.They are really super friendly too! They have a neat waiting room if you don't have a ride. And their bathroom is clean too! My car has 185k miles on it and my truck has 252k on it. Thank you keeping them running!

  Michael Hodgson
a year ago
Took my Jeep Compass in for what I thought was a transmission problem. After a full road test and diagnostic, the transmission came up clean. Without hesitation my technician went right to the problem.... spark plugs. Problem diagnosed and repaired! The cost was quite reasonable and everyone I dealt with was more than friendly and accommodating. Chris & Alkie at Alex Auto Body were correct... Russell Auto Inc. is the first and only place you go for any transmission or mechanical problem.Services: Transmission, Auto engine diagnostic

  Joshua Wise
10 months ago
These guys are quick and prices are good. I bring my fleet of trucks to them any time I am in need of transmission work

  tattooRGBharley
3 years ago
I have been going to Russell Auto for the past year. The service is awesome. They rebuilt my transmission last year on my Chevy pickup, they also did my front brakes, They diagnosed my radiator problem and replaced it promptly. I will recommend them to anyone that needs auto repairs. Their prices are very fairServices: Transmission, Steering & suspension repair, BrakesServices: Transmission, Steering & suspension repair, Brakes

  Sandra W Ouellette
8 years ago
Dec 14, 2015. I just had something good happen for my boyfriend's...car in the shop at Russell's Auto Transmission on South Willow..they close at 5:30. Couldn't get there for that time so he knew how I needed my vehicle back so he said he'd go back to the shop for 7pm if I could get there! I was so happy. So not only did he go out of his way to help me but the bill was suppose to be around $850 to $875 then he told me $817. When I got there he told me just give him an even $800! Went above and beyond. Some nice people still left in this world and care about their customers! Thank you Tory! I'll be back when I need to be!

  Linda Redfern
a year ago
Professional, knowledgeable and went the extra mile to help me with a warranty issue. Won't be bringing my car anywhere else!!Service: TransmissionService: Transmission

  Walter Leffron
6 years ago
Experts! Competitive prices, super friendly staff who aren't looking to upsell. Your safety and your wallet are their first priority.They are knowledgeable about new cars and really helped us out with our 2012 Toyota Camry that had been shaking for more than a month at highway speeds and during acceleration as they had run in to and solved the problem for other clients before us by taking the time and care to figure out the problem

  Morten Andreasen
3 years ago
Russel Auto Inc is hands down the most knowledgeable, honest and professional Transmission Shop I have ever had the pleasure of doing business with. To top it all of, they are simply the nicest people you can ever imagine.Services: Transmission, Exhaust, Steering & suspension repair, Oil changeServices: Transmission, Exhaust, Steering & suspension repair, Oil change

  Rodrigo Silva
3 years ago
These guys are honest & professionals, my friend Kevin is just fantastic they got a moduled fixed on a Corvette for me for half of the price of a new 1 saved me money and amazing honest hardworking crew @ Russell highly recommend it!!!

  Joseph Lanza
3 years ago
I have had to use Russell Transmission a handful of times now and usually for a unplanned repair. I feel they are very honest and not looking to rip you off. I would highly recommend them for transmission work as well as basic auto maintenance. Joe L.

  Alicia Lemay
2 years ago
Great staff, super trust worthy ,quality work, doesn't over charge, diverse in the jobs they are able to do , was able to fit me in,in a timely manor and always super knowledgeable and informative appreciate their hard work! 10 outa 10 would recommend!

  Z P
a year ago
Great shop knowledgeable fast and got the job done. At a reasonable cost. Totally recommend it to anybody who needs work done.....

  Kate Gregory
2 years ago
I found Russell Auto after my cars transmission gave out all sudden one morning and the dealership wouldn t see me for over a week. The staff was incredibly generous and knowledgeable and I will 100% be going back in the future and highly recommend.

  TOMMIE SCHOFIELD
a year ago
Super courteous...knowledgeable. ..timely....rebuilt my Nissan Titan rearend...so far so good...knock on wood!! Highly reccomend!

  Anne Leroux
2 years ago
The guys in the shop are so nice! Willing to help and answer questions. Also very professional! I appreciate all that they did for me. Awesome customer service! Thank you guys!

  Walter Moore
2 years ago
The owner has been involved with Hot Rods and Automotives for over 50 years. He never takes short cuts but has Fare pricing. Trust can be everything today.

  Big Daddy Cool Fragrances
4 years ago
Great people good prices Wayne and crew are awesome he takes his time to explain everything by detail they dont make them like this company no more i would recommend this place.