Prestige Auto Body Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Samantha MacKenzie
3 days ago
Really friendly service! The process of getting my car fixed, dealing with insurance, and updating me on the process was exceptional. Really straightforward and they made clear what would happen when. They did great body work on car and would definitely recommend and go back. As inconvenient as it is to get your car fixed, they made it as smooth and easy of a process as possible. Thank you!

  E Lynne Warren
4 months ago
I can't say enough good things about Prestige Auto Body. My car needed some pretty significant repairs after a bad accident. The quality of the work they did was excellent, and they provided great communications and updates throughout the process. I couldn't have asked for a better experience. As an insurance agent I deal with many auto body repair shops, and I can say I would have no hesitation referring friends and customers to Prestige.

  Sugeily indira
2 months ago
I spoke to Jim who was very very nice and super helpful. I thought injad submitted photos of my wrecked car on the online estimate tool but I hadn't... so Jim was so kind to call me and let me know, gave me his email for me tu submit my vehicles photos and get an estimate. The very next day, at 8am Jim called me after reviewing my vehicle's photos and gave me the damage estimate, over the phone, by email and electronically through their website! Thank you Jim, you have been super helpful. This online tool saved from having to pay for my car to be towed as the cables were cut by firefighters to avoid an explosion! Thank you Jim!

  matt tammy
4 weeks ago
This has been our go-to auto body shop since 1995, they don't miss a thing great to detail and work with the insurance company. Always on point with time .

  charlotte twagira
3 months ago
We got to abit of a rocky start but Prestige Auto body (especially Shaun)definitely came through and did their job and did it properly ...A few things went wrong along the way but they did not leave me hanging until my car was fixed to its entirety and ensured I was totally satisfied until the end( kudos to Shaun who went over and beyond to ensure I was a happy camper )

  Caroline Boyd
10 months ago
Prestige fixed my Mercedes after an (uninsured) guy hit us while we were waiting at a light. They did a terrific job - got us in early when there was a cancellation, communicated really well via text at every happening and even bugged out a scratch wasn t from the accident. The car also came back shining and completely vacuumed. Would totally upgrade use them again!Services: Painting, Body & Trim

  Moishe Ragieme (He/Him/His)
2 months ago
They are always very friendly, and very good at communication. I truly appreciate how much they have helped me and their work is excellent.

  John Dubiansky
a year ago
Just got my truck back after $10k worth of work from an accident. The truck looks awesome. They did great work, and the customer service was amazing throughout. Their text updates were regular and informative and anytime I called the staff was very friendly and helpful. Hopefully I never need a body shop again, but I won t go anywhere else now.Service: Body & Trim

  Kaitlyn Llewellyn
a year ago
They made getting my car fixed so incredibly convenient and easy. They have excellent customer service & communication skills. They went out of their way to ask me what I needed as the customer, and then delivered. It is extremely rare nowadays to get this level of customer service. I am now a customer for life, as a result. I could not believe my eyes when I got into my car and they had detailed it. What a lovely surprise! I highly recommend this hard-working business for all your car needs!Service: Body & Trim

  Stephanie Nepveu (Fherrys)
a year ago
Prestige helps take the stress out of the situation. We brought our car here and had to come back a week later to grab something we had forgotten was in the car. Not only was the staff extremely helpful, but they showed us the exact damage and what their next steps were. We were incredibly impressed by the cleanliness and how organized their floor was.

  Alayna Dickerson
a year ago
My car was rear ended and my insurance company recommended Prestige. There was quite a bit of damage and when I finally got to pick it up, the work was beautifully done and they d cleaned the interior of my car as a bonus. It took a while to find everything, but completely worth it. Thank you!Services: Painting, Body & TrimServices: Painting, Body & Trim

  John Essayons
a year ago
Best Autobody shop I ve EVER found- they ve done work for a rear ended Mercedes we had, replaced a crushed rear door on another Mercedes, and front end on a Volvo on all, the fitment was factory perfect, perfect panel gaps and lines, and the paint work was so perfect that even the amount of orange peel was perfect to match the factory paint (very good on these cars). The paint work particularly was amazing, and there s no other place I d use.Services: Painting, Body & Trim

  Jon Pinches
5 years ago
They did a great job! Friendly, attentive people for every interaction. Work was done a full day early, with convenient text updates, and they even cleaned my car thoroughly. The part was replaced and matched perfectly, so my car looks brand new. They even handled all the rental car drop-offs so I had no worries at all. Definitely recommend.

  Cara Copeland
3 years ago
I ve had body work on my car done at Prestige several times in the past few years and my family members use them as well. They are incredibly accommodating, friendly, professional, and will go out of their way to make sure they are meeting your needs. Highly recommend. They could not have been more understanding, pleasant, or helpful during a stressful time. Will continue to come back!Service: Body & Trim

  Sean G.
a year ago
This is a very professional automotive body repair shop. They get the job done right. My vehicle was in a collision with another vehicle and Prestige Auto Body took care of everything as well as a complete detail when they were done with the repairs. A+ service in this garage. Thanks.

  Noel Negroni
4 years ago
I have been going to Prestige for 20 years. The quality of the work on my many cars has been 5 stars. The owner is an artist who values his work above all and has proven this to me every single time I have had work done at Prestige. The name says it all. The color matching is amazing and so is the many things that they do to make your car look like it just drove of the showroom of any dealership. And let s not forget the staff that is the best in the business, period!!

  Max Seo
2 years ago
First visit was ok, Shawn seemed fine. They did insurance work. They didn't get all the spots, so I came back a second time. When I picked up the vehicle, Shawn seemed upset and told me they fixed the problem, but someone had detailed it since first time. Then told me they will not touch the car anymore.his exact words were "we're done with this car." Very unprofessional. I don't recommend them.Service: Body & Trim

  Boris Rajic
2 years ago
Prestige is always amazing. They always do it right and no hassle. All of the staff there is amazing, especially the ones I typically deal with which are Ashley, Christi and Shawn. They are such nice people I definitely recommend giving this great place your business. You get a chance 10/10 from meServices: Electrical, Body & TrimServices: Electrical, Body & Trim

  Marcey Mason
a year ago
They did a great job on the repair of my car! It looks brand new again! I hopeI never need them again, but if I do I wouldn t hesitate going back!

  RJ
a year ago
Had my vehicle recently estimated here for an insurance claim.Not happy with the service I received. Estimate was done incorrectly, Getting an estimate shouldn't have been that difficult.Overall poor experience with this body shop. I can not recommend!

  Justin LeBlanc
5 years ago
Just picked up my truck from prestige, the whole experience start to finish was excellent. Joe was the guy I talked to, he always called and updated me when the truck was going into a different stage of repair. The work done is very professional and you can t even tell it s been in an accident. This is the second vehicle we brought here, the first being a corolla that hit a deer and we had the same experience that time as well. I do recommend prestige auto body to anyone wanting a professional fix for their vehicle .

  mike levesque
3 years ago
We have been a customer of prestige for over 20 year. Our family has used this autobody place 7 times. We recommend this autobody place to everyone. Great staff and things turn out great, on time, sometimes even early..This last time has been a total 180 degree experience. I had some minor front end damage from a hit in run while my suv was in the street. After the insurance company and prestige got the cost agreement everything seemed to run smooth.I dropped off my suv and took my rental, I waited 35 mins for the rental, even though I had an appointment, which they told me rental would be waiting. Prestige never called them.My suv was dropped off on November 2nd. It's now December 9th. Still not completed. It's been 7 days without a car. With 30 day rental coverage, I need to borrow my brothers car. She told me a fender came in was ruined, needed to order a new one. They told me about the bad fender 8 days before my rental ended, which I'm not convinced it would have been finished in 30 days anyway.I called, came in the shop a couple of times, the lady helping me out is always annoyed with me bothering her. Last time was when I dropped the rental off, they were putting up xmas decorative things. She just kept saying, I already told him it's going to be a couple of days. Nothing else to say. We have a production meeting and I'll on know more then. Such great attitude and service.I was told they were aiming to have it done by today, December 9th. I contacted them at 12:15 pm, still no reply.Not sure what happened to this autobody shop, I was proud to tell people about it.Not anymore, a very disappointed 20 year customer. Next time ill try the new Henrys center right around the corner.December 19th update.The work still looks excellent, like the other times. Love the lifetime warranty on paint.I received a letter from prestige, expressed thier concern with my service. Included was a check for my deductible. I never expected anything or tried to request my money back. I wish Every local business would reach out. I increased my rating to 4 stars.Thank you very much prestige.

  Cal Croz
3 years ago
This business name speaks for itself. Amazing body work as well as exterior/interior detailing done. Highly recommend if you re looking for great quality work! I was impressed and the customer service from Shaun, Molly, and Ashley were all top notch! Thank you, Prestige Auto Body!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Melissa LaCasse
7 years ago
My car was hit by a delivery truck, and I had no idea what to do, nor was the insurance company offering me any kind of assistance in figuring out what steps I needed to take to make sure that my repairs were fully covered. The staff at Prestige was amazing at helping me through the process at every step. I felt that they were 100% on my side and dedicated to getting me back on the road in the best condition possible. I highly recommend this company for any sort of body repair, especially if you're at a loss after an accident and need someone on your side to get you through the hassle.

  Caryn Legros
2 years ago
Prestige was amazing to work with even though the insurance ended up totaling my Volvo and they didn't get the opportunity to repair the vehicle they communicated constantly during the process and had outstanding customer service. Highly recommend them.

  Julie Dietrich
4 years ago
Don't go here at all if you pay for any part of your own service. When you drop off your vehicle you can choose when/how to receive updates. I opted to check "as needed". To be clear my vehicle was keyed so completely drive able. There was a delay from my insurance company of almost 4 days to do a reassessment. Rather than notify me that they wouldn't be able to begin work for almost a full week, they found this to be "not needed info" I spoke to Dan the lead about this stating "My car was drive able and there was no reason I didn't get a call to avoid unnecessary rental charges I pay out of pocket for" He responded with "yea you're probably right but its too late now" I asked what they were going to do on their end to compensate me for the additional $120.00 I would now need to pay enterprise. Dan stated "Comping things for other peoples mistakes is not how we make money". (after he openly admitted the receptionist should have provided me the option.) I am DISGUSTED with this place. I've asked to speak to the manager, no one will call me back. The appraiser for my insurance company is now involved and the agency I use has put this business on the DO NOT USE list. I will be returning to my original shop for any future repairs regardless of the preference of my insurance company.

  JoJoNH
2 years ago
I had a great experience with Prestige. The body paint color looked great and they have a lifetime guarantee which is great. They were very professional and helpful. I would highly recommend them to anyone that needs body work done.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Colton Corriveau
a year ago
Took car for bumper repair. Great service cat looked good as new and interior was cleaned well before being given back to me. Great customer service as well. Provided timely updates on the status of my vehicle repairServices: Painting, Body & TrimServices: Painting, Body & Trim

  Kyle Levesque
8 months ago
100% professional from start to finish. More than happy with the outcome! Every person that I dealt with was above and behind helpful. Highly recommend

  Carlos Lopez
3 years ago
Brought my BMW here about a year ago after I hit a deer on my way home from work. Almost completely cosmetic damage (broken passenger side grill, fender, cracked bumper, etc) only mechanical issue was that I could not open the hood due to a dent. I drove it for a month before I brought it in because it was my only ride to work until I was able to use my parents car for a week. I drove it in after I got out of work, parked it and dropped the key in the drop box.After a couple days they called me in to look at some of the damage and what they would need to replace so they could begin an estimate. I got there and they showed me how to open the hood even with the dent, showing no serious issues inside the engine compartment. A few more days later and my insurance agent calls me to tell me these guys decided to claim my car as a total loss! How?!Thinking about some of the comments they had made while I was there and now finding out they totalled it gave me a serious impression of them just wanting to keep it as an easy flip they could turn around and resell. I wasn't going to let that happen. The only way I was allowed to take back my own car was to buy it back from them, which was ridiculous! They refused to let me drive it off the parking lot despite it being perfectly drivable saying they would only give the keys to a tow truck driver and refused to even reassemble anything they had taken apart (instead they shoved everything the could into the back).When I showed up with the tow truck, they had the balls to ask if I was really sure about buying it back, telling me that if I left with it that they would never offer service to me with this vehicle. Fine by me! When I brought it to my storage unit, I could figure out why I couldn't get the hood open despite using the same way the showed me, I was definitely pulling the latch. Had a family friend take a look and showed me the hood release cable had been cut! That's something they definitely had done intentionally when they heard i was buying it back!This review is very long and obviously very late and for that I apologize, but after having it in storage this whole time I've finally had the extra money and time available to fix it on my own with a real mechanic. Going through old papers they had given me with their estimate is what really got me to the point of taking time out of my day to type this all out.These "professionals" were trying to scam me on everything they could! $8,000 in cosmetic repairs?! $1,000 of it was paint! I've never been more angry in my life. I decided to look up prices for every single item they had on their estimate and low and behold everything was far more expensive than it should have been. Some of the parts they were going to charge me were listed as more than $200 than what the actual cost is!Even parts that were small latches were doubled in price. I understand the cost of shipping but seriously? Labor cost was about $1,000 which I can somewhat understand but the parts were incredibly over market price. They were dumb enough to include all the model numbers for the parts on the estimate sheet they gave me so I was able to go through it all day and find the real amount it would have cost for each individual part. Less than $3,000 including the price for parts that didn't even need to be replaced and were not damaged. Taking out the $1,000 of labor, they were going to up charge me $4,000! That's insane and again $1,000 of it they claimed was for PAINT (on parts that are already painted when you order them)!Absolute criminals! Seeing other reviews here I'm honestly glad I never had any work done through them, some sort of other issue probably would have showed up the moment I drove it out of their garage. Let this be a warning to anyone else looking for repairs here! I only went because they were recommended by a friend who is friends with the owner. I can't say from personal experience how he is, but I know for a fact most of his employees are some of the worst people to have around vehicles!