Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  ken
3 weeks ago
I ve had my fair share of difficulties with some store employees knowledge today. I had an awesome experience with an extremely knowledgeable name Richard the company should be thankful. They found somebody like him to work. Thank you for your patience and your help.

  Eileen Moreau
a month ago
Richard was very pleasant and helpful. I felt embarrassed that I had an issue opening the oil I had just purchased, and he totally deflected and claimed that it was hard for him as well. Quick in-and-out for unanticipated need and left feeling as though I did business with a friend :-)

  Jessica
5 months ago
Needed help with why the check engine light was on. Gas cap. The guy that helped was great and very helpful. Gave me some pointers on how to fix it and so far so good. Thank you. I am sorry I lost that paper you gave me with your name.

  Eric Hannett
3 weeks ago
Richard was the man, saved the day. With seconds on the clock, game on the line. Never skipped a beat, no choking, and got it done for me. Thanks team.

  Daniel Weeks
4 months ago
I needed a replacement car battery at night shortly before closing. Richard was very helpful in efficiently sourcing the right battery and giving me instructions for how to install it myself. It works great!

  Camila F. Crawford
a month ago
I had to buy a new battery for my car and have it installed. They were fast and professional. Thank you

  Donna Scozzella
7 months ago
I had a really nice man named Richard K. He helped me and even installed my windshield wipers. He was very funny too ! It was very good service and fast too. I would recommend to everyone to shop at Advanced Auto Parts.

  Donald McCloe
a month ago
Richard and Steph were fabulous. Very helpful and kind.

  Maya Wilson
6 months ago
I had a great experience with part expert Richard! Super friendly and knowledgeable. Made me feel very comfortable and the whole experience was painless.

  Robert Cheney
6 months ago
When we pick up the pot in hooksett New Hampshire they were very nice to us but the power turned out to be the part my wife brought it back to the new advance Auto on South Willow Street and the lady and then was very rude to her they weren't being very friendly they accused her of bringing back the old pot and that's not true press the men said he was going to exchange the pot for her but she just bought I mean the part and then he changed his mind and him and another worker insulted her and made her feel really bad she was crying they should have been nicer to her it's just a part I only bought it 3 days it might have had a little bit of dirt on it from the engine my engine is it really that clean they were wrong to be mean to her like that that wasn't very nice we buy a lot of part's from advanced auto. Every time it says pot. It means part. Thank you Bob from Manchester new Hampshire

  Antonio Velasquez
a month ago
Very good customer service very expensive and need to upgrate some of there materials

  Lucy Nault
9 months ago
I asked Richard for help with new wiper blades. He found the right ones for my car and even installed them for me. What a great employee. I would definitely hire Richard.

  Holly Kula
9 months ago
Richard helped me and my husband today and was very pleasant, thorough, answered all of our questions and went above and beyond to make sure we were satisfied! Very very helpful at this location, definitely recommend ! Thanks Richard

  Supaa Coopa
a year ago
The employee Justin (Valley St Manchester NH) was amazing. Super knowledgeable when it comes to any motors really&is looking out for the customer just as much as his drive to make the company a buck. He makes sure all your questions are answered&your concerns taken care of before you walk out the door. Thank you Justin

  Richard Kahn
6 months ago
The review left by another reviewer gave our store a two-star review. This reviewer was referring to the South Willow Street location, not this (107 Pine Street) location. Not sure what we can do about it. However when this error is corrected, i will delete this review.

  Janet Battey
9 months ago
Such good customer service. Richard is the best and also (offered) to put the windshield wipers on my car for me. See you soon :)

  C Goddard
9 months ago
Service with a smile! Staff was so helpful in locating wipers for an old car & even installed them for me.Would definitely return!

  Val Ro
9 months ago
Had a battery check attended by Richard. He went above and beyond with information and was very attentive great customer service skills. Will go back because of him.

  Dawn Hughes
a year ago
Always a good experience when I've gone into this store. I opened the Milford branch with my first job. Guess they have a special place in my heart for the company. Good people and good prices too!

  Juaco`s Game Channel
10 months ago
I love their service fast and easy. Always parking no need to wait for cars to leave and the staff goes beyond what u expected. Plus kids friendly

  Ryan Brindamour
a year ago
Had an okay experience in the store, but spoke to a woman (believe it was Christina) over the phone and she was mad rude. Sounded like her dog died, had 0 passion for her job, and put me on hold as I was talking to her. Figure it out Christina

  Anthony Simboli
a year ago
Great location. Awesome customer service. They were able to quickly give me a battery test as I didn t have one on me to test it. Highly recommend. Thanks!

  Jimmy Trinh (JT)
7 months ago
Richard was awesome, we stopped by for a quick oil too off and he was super helpful!

  Melissa Miller
10 months ago
Had the dude put wiper blades on my dad's car very professional and very quick. Ty advance Auto. You are my go-to store for car parts

  Selina Castillo Akerman (Selina4LifeNH)
8 months ago
Good experience. Go there for a lot of automotive stuff and have always had very professional help.

  Mitchell Pike
9 months ago
Always helpful with finding parts for a decent price even if you need to purchase somewhere else.

  Coty Phachansiri
4 years ago
Terrible!!! I never seen a more pitiful example of customer service. The manager was out back chatting with someone on his personal cell phone while 2 barely trained sales associates attempted to handle the customers they had. All the while the store is filled with people waiting for help. I counted 12 customers not including myself waiting. I called in earlier to ask for a part to be pulled aside and his reply "I can't do that, there's a line of people ahead of you." Then when i finally get to the counter the sales associate didn't know how to do a return. If i hadn't worked there before i wouldn't have been able to do it myself. I still had to ask a manager to put his number in to process my return. And lastly the other sales associate was holding a full on conversation with a customer about football instead of finishing the sale quickly, in order to help the next person. Just terrible. If i could curse them out on here i would.

  [email protected] Bernice2222
6 years ago
I've been getting pots there for years and I find your prices are good and I never have a problem with their products. I believe they're open till 10 at night and that makes it more convenient for some people who might work overtime and can't go there by 9. You can check it out to be sure about the time that they close and I believe they close later on Sunday to which is good.

  Melissa Nichols O'connor
5 years ago
Good customer service. Friendly environment. Very helpful employees. They help you with everything including installing windshield wipers for free and if one employee can't figure it out, they ask for help with another employee and get it done fast.also they don't want you to leave until they know everything is working great.

  Tony V.
a year ago
Great customer service, when I didn't have the proper tools that I needed, they had no problem in lending me the proper wrenches I needed!