Autofinders, LLC

4.5 (140)

  969 Union Ave, Laconia, NH 03246
  (603) 527-0055
  autofindersnh.com
  Claimed

Car dealer

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kim Welch
a month ago
I think this may be my 3rd 5 star review over the last 10+ years of doing business with Heath and before him, his dad.Our family has purchased several vehicles over the years, most recently a beautiful Audi that is our all time dream car. Heath made the financing and down payment process easy. I think the thing that s most impressive is his no nonsense truthful demeanor - he s not selling you something he knows you can t afford or afford to maintain.Highly recommend if you want an honest salesman who sells quality used cars.

  sarah jenna
a month ago
We have purchased 3 vehicles from Heath. He was fast, efficient, knowledgeable and professional. He worked within our budget and we very much appreciated how easily things were made to pick the vehicles up.Could not be more happy!

  pete berube
a month ago
Just purchased a car from Heath last week and am very satisfied with his service.He made the process easy and fast. Will definitely recommend to other folks looking for an honest dealership.

  Adam Moulton
a month ago
I brought a car in to get an opinion on trade in value, and what would be available. I moreso had questions, rather than looking to buy at that moment. Heath personally looked at the car and got all the details from me on my current loan. It was clear to him, that it made no financial sense for ME to do that. He was honest, and clearly kept my financial interest in mind too. Thats hard to find in many professions. He suggested I continue to pay it down more and come in later. Didn t push a sale down my throat, didn t try to sugar coat a false reality to me, nothing. Just honest good work. I strongly recommend coming to Heath to purchase a vehicle. My encounter with them was great, as I know it s been for many other people close to me.

  James Larocque
4 months ago
Purchased a 2013 dodge durango from this place. Had a clean carfax and inspection sticker when sold to me. First week of my ownership the transmission went on it (not the dealerships fault). But from that moment on it was a nightmare. Constant issues with the vehicle. I dumped thousands into fixing issue after issue (again not the dealerships fault). The issue I do have with the dealership is the "inspection" sticker that they put on the vehicle. While fixing all of the issues the vehicle had, I learned that the E brake assembly was non-existent. Of course I figured this out after 9 months of ownership. But it was clearly removed by someone. And there is no way that a vehicle can pass inspection without an e-brake assembly. Then after 10 months of ownership I got tired of spending money and went to sell the vehicle. Low and behold now there was an accident on the carfax, claiming that was in an accident after purchase of the vehicle (I was never in one). I'm not saying it was intentional on the dealerships part. But the whole experience was awful, and I am glad to be in a brand new truck thanks to Cantin Chevrolet helping me out of that abysmal durango.

  Nadesico B
4 years ago
Bought a 2013 Taurus SHO around November 2019 after accidentally finding his add on Facebook marketplace. Didn't realize my VPN made it seem like he was close........He wasn't. I normally wouldn't consider buying a car out of state (I'm in PA) but by the time I realized how far away he was he had already answered a lot of questions I had since I was looking for a very particular set of options/color. I had no luck finding the car I wanted near me and most dealers wouldn't even take the time to check for option 2A (performance pack) on the sticker in the door jam. I asked Heath and he sent me a picture of the sticker within minutes. He answered all questions in detail often going beyond what I expected which made me comfortable buying a car sight unseen from another state. I asked him if he could ship the car and he said yes, and worked with me to get the car to me as quickly as possible. It showed up via Faithful Transport at my work shortly thereafter and I was not dissapointed. Heath is great to deal with and I would recommend Autofinders even if they are states away.

  Phoenix Castle
a month ago
The guy was rude to me and told me that it was starting to be a hassle working with me because I was trying to find a co signer and proceeded to tell me I d need a co-signer with 730 and when I said goodbye to them they just stared at me don t recommend

  Tracy Ingram
11 months ago
I'd give a zero if I could. Doesn't sell reliable vehicles. I bought my car July 1st, took VERY good care of my vehicle. Spent way to much money for updated maintenance. That should have been done prior. Had car 10 months, and put less than 9,000 on it. Had a LOF done at his place in Dec. Car smelled bad day one but they kept giving excuses. Oh and did I mention my check engine light was on 99% of the time. The reason they gave me....it was because it has new parts ..but it would go away eventually guess what it NEVER did!!!, it's never "their" fault. Just ask him

  Anura Guruge
5 years ago
Outstanding car buying experience. Probably the best in my life and I am sure I have bought upwards of 30 cars ranging from new Cadillacs to antique MGBs. I needed a 'snow-car' in a hurry ahead of a storm. Found a 2008 Ford Taurus, on the Web, at 'Autofinders'. Called. Spoke with Heath. JHe was very helpful, reasonable and upfront. I went over the next day. I wanted to be able to drive away in the car -- LEGALLY. Unlike so many other used car dealerships 'Autofinders' put a 20-day plate on the car. That is brilliant. You are legal from the get-go. Warranty is also possible. I ended up getting a 2-year Extended Warranty for a decent price. Was also able to pay by credit card with a minimum mark-up for the rates charged by the credit card. Something else where they are different. Other places want x2 to x3 times more! Good car, so far. Had it close to a month. Very impressed. Nice, decent people -- Heath & his dad, Jeff, the Chief Mechanic. I will definitely be going back to Heath for my next car and the one after that.

  Josh Youssef
2 years ago
You would not believe the level of accommodation and service provided by Heath at Autofinders! My 18-year-old son and I purchased a beautiful well maintained Toyota Camry which was clearly hand selected by Heath and his team. The car is incredibly clean, mechanically sound, rides great, and the price was fair. In this crazy world where you can't find a quality used car to save your life, Autofinders has a great selection of only quality vehicles and a great team to back every one of them!-Josh & Luke Youssef

  Jill Slack
4 years ago
This car dealership is awesome!! The young man and owner, Heath England is one of the best dealers I've ever met. My brother was buying a used car and has trouble getting around, Heath was patient and so kind I do believe he has a heart of gold. I definitely recommend auto finders to anyone looking to buy a used car, you won't be disappointed.

  Katelyn P McNeil
4 years ago
Heath was awesome! Drove an hour from Manchester to Laconia two days in a row & though the drive wasn t fun each time we saw him he didn t make us feel pressured or on top of my boyfriend and myself while we were examining the car , that I ended up buying and loving so far! Great customer service and a great choice of vehicle I received! Not like those used car dealerships where they re sketchy and down your throat. Would definitely recommend coming to here!

  Steve Currier
6 years ago
Bought my first car from Heath after my divorce,credit was a little shaky then,he put me into a great car that I put 88,000 miles on and never had to repair a thing,and he did it in less than 45 minutes. Then put me in touch with a credit repair person so the next time I needed a loan was so much easier. Great guy,great car,great experience. 5 stars isn't enough,but it's all they'll allow.

  Sharon Simons
a year ago
So today I ate crow and went to buy the little red car. There it was still in the front row, 2004 Toyota Corolla, red with grey interior.I m horrible with names , but a very nice man came out to see if I needed help. I think this man should have charged me a therapy fee as I explained my this is so little compared to what I was use to driving. Then of course I was short on funds too, which only made me feel worse. He smiled and said I think we can make this work! I ll talk to my boss. Moments later he comes out with a smile and tells me all set .Went in to do the paperwork, and everyone from sales, the boss, and the mechanics were all very social. DEFINITELY NOT THE USUAL USED CAR DEALERSHIP!The boss wrapped up my paperwork, salesman not only washed my car , but also made sure we had enough gas!Thank you all for the humor and the very different experience in buying a car!~ Sharon S

  Glen Schadlick
8 years ago
Great car buying experience! I purchased a Porsche Boxster from Heath. From financing to delivery, a very smooth transaction. Heath took care of a few minor issues as he said he would, and kept in touch through the entire process as well as a follow up after a week. I would recommend Auto Finders to anyone looking for a quality used vehicle.

  Brad Armstrong
2 years ago
My wife and I couldn't be any happier purchasing our Rav4 from Autofinders. Heath was never a high pressure salesman like most dealers we've dealt with. We feel that he was very honest, caring and helpful in finding our car. We will be back the next time we look to purchase again. Thanks Heath!

  shelcom
5 years ago
My son needed a car in a hurry. We submitted the credit app in the morning, got it approved that afternoon and Heath stayed after closing so he could take a test drive. He liked the car and drove it home that night. The car was immaculate and the process was simple and painless, even with his shaky credit. Will definitely buy from them again!

  Jared DeBernardo
6 years ago
Heath is as professional and thorough as they come! From the beginning of the deal to the very last detail at the end. I was comfortable and knew I was being treated fairly. It is hard to find straight forward customer service like I had received at Autofinders! Keep up the great work and I will be sure to do another deal with you folks soon!

  catrina greene
6 years ago
This was by far the best experience I've had at any dealership. I've been disappointed so many times given the run around. So I didn't believe it could be so easy to get our new car. Heath had everything ready for us when we arrived and we drove away with our new suv in well under an hr. Thank you so much, you guys made it non stressful and very joyful.

  Beth Bean
5 years ago
My husband and I recently bought a beautiful truck from Heath and had an amazingly easy, no hassle experience. Any time we have had to buy a vehicle in the past, we have dreaded the process but this was refreshingly different. I simply sent Heath a message(he responded within minutes) describing what we were looking for, our financial situation and within a very short time he offered us something that met our needs. It was all figured out during my lunch hour! We picked it up the next morning and were in and out in no time. He is friendly, non judgemental about our situation, was funny and personable and seemed to genuinely care about getting us what we need for our family. We have shown a few people who know more than we do about trucks since buying it and all have said we got a great deal. I will absolutely return the next time we need to purchase a vehicle and recommend this dealership and Heath to anyone.

  Kristin M
2 years ago
Heath and John are outstanding. Straightforward, helped us think through what we needed, and willing to go the extra mile. Thank you for your help with the white Nissan - my son loves it! Kristin

  nathan eastwood
7 years ago
Heath and team at Autofinders did a amazing job during the purchase of my 2014 Ford Escape. Heath explained and walked me though the entire process to ensure that I understood and felt comfortable. I just picked it up today and on the eve of thanksgiving I have even more thanks to give. Thank you team for the great experience, you willContinue to get my business. Great job.

  Tyler Trefrey
2 years ago
Autofinders is the place to look for a vehicle! Great service and reasonably priced. Heath really cares about his customers and takes care of them! You won t find a better person when considering getting a vehicle from Heath!

  mike fitzgerald
7 years ago
I purchased my pre-owned auto at auto finders. It was the best no hassle, most laid back experience that I have ever had buying a car. Jeff and Heath are top notch and continue to take care of me when it comes time for service. Letting me know that the customer satisfaction doesn't end after the sale has been made. I highly recommend this dealership to anyone in the market for a pre-owned vehicle and will by my future cars through them. Thanks again Jeff and Heath!!!

  Ashley
5 years ago
Heath is a miracle worker, I told him what I needed and my budget and he found the perfect vehicle under my budget and way nicer than I thought I could get.He worked with me to get through some of paperwork etc before I go there.I walked in, signed and was driving home less than an hour after I arrived!

  Vanworks Car Audio
4 years ago
In this day and age, an honest car dealer is an oxymoron. Not so with Heath and the team at Autofinders. We routinely refer people to this dealership because we know that they will be treated with respect and honesty. Great to see this business grow and thrive because it s well deserved.

  Bruce Hibbard
5 years ago
Health was able to get me financed after my divorce destroyed my credit. I was able to get financed on a subaru outback and I love it. No troubles with it at all. I will definitely give him business again as well as i suggest others to as well.. awesome job to Health for becoming established as a good place to buy a car@

  vanessa wallace
5 years ago
My husband and I had a great experience purchasing our Honda Pilot at this dealership. We do not have an ideal credit situation! There were no gimmicks and there was no pressure as you find at most dealerships. They handle your purchase with care and if you decide you want to purchase will do everything they can to get you into the vehicle that you want. That means skipping the unnecessary hours long sit in at your average dealership to be turned down. With their upfront pricing , honest and great customer service you really can t go wrong giving them a try!

  Nathan Maynard
4 years ago
Horrible customer serviceCalled in to talk about purchasing a 2013 Taurus SHO on the lot, I have a 2017 Chevrolet Volt to trade in, pristine condition and ready for the lot for sale, I spoke to some guy named Keith? And he told me that my trade was not wanted there because he was "unfamiliar" with the car. I feel that a dealership should be well versed in all makes and models and should be willing to assist a customer with anything that they are looking to do, there are auctions for a reason. However I was met with a complete lack of interest and and frankly pretty terrible customer service while on the phone. I would avoid this place like the plague, or come here if you like to be judged or simply have your needs ignored.

  Stacey Paquette
a year ago
Dont buy here as they dont stand by their word. They dont return phone calls. Vehicle bought there with 20 day plates. Suppose to be legally road safe except vehicle died on side of road, towed to them and have called mulitiple times about the vehicle with no return calls. They are waiting for warranty to run out. BAD BUSINESS.

  Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday 10 AM-4 PM
Sunday Closed

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