Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Scott Lewis
3 weeks ago
Just got my truck back and once again they did a tremendous job. A few years back I slipped off road in a snow storm and tore off my front wheel and fender. Real serious body and front end structural damage to the front suspension and frame. I got it back and you couldn't tell the truck was ever damaged at all. Looked and rode perfectly. I just brought my new truck in to fix a rear end collision. Again a perfect job and perfectlymatched paint. I've renamed them from bump and grind to "It Never Happened Body Shop"
Lindsey Webster
a year ago
Thank you guys for making my work vehicle brand new!! Roger was a pleasure to deal with! I had paint overspray from landlord painting a fence in my parking lot also was rear ended at 25mph the pictures below look like my car is brand new again! Actually looks better than it did before the paint overspray and the accident. 10/10 would recommend bump and grind. They made things convenient from day one! Had my rental there waiting on my scheduled day first thing in the morning at 8am and they fixed my suv in less than a week. They did not over charge or preform any unnecessary work. Honest and professional! Sharon was also a pleasure to deal with while setting up and scheduling not only with me but she organized my rental car and things with my insurance company directly. I m highly impressed with this body shop and will continue on here as a regular customer whenever my vehicles need work. I dropped off my husbands car today when I picked up mine for the paint overspray and I m confident it will also look brand new when they are done with it! They even cleaned the inside for free!Service: Body & Trim
Kenneth Dufresne
4 years ago
Unfortunately this body shop gets a bad overall rating due to poor circumstance tows. Most people don't understand there are fixed administrative fees/prices due to police-authorized tows (that's why you should have insurance!!!). In regards to finish work, Bump and Grind over-delivered my expectations after I crashed my van. Joey Greenwood worked far too many late nights away from his family to get my van back on the road AND looking better than the factory could have ever produced! Blown away guys - THANK YOU. I will recommend this shop to ANYONE. On a short turnaround I got these results:
Aaron Haines
4 years ago
Life happens. On my way home from work in my new 2019 Ram 1500 I was hit from a near dead stop by a motorcyclist doing 72 mph in a 30 mph zone. ZERO BODILY INJURIES!!! Roger from Bump and Grind was on-site as soon as I can guess was permitted. Roger was professional and informative upon arrival. Bump and Grind worked directly with the person who hit me insurance company. Simply put they made the 2 month repair process simple,informative. From handling rentals to timelines and informative on delays to personalized service. Bump and Grind offers a lifetime warranty on all service and issues... Without question their level of service so far leave zero question they will be their if needed in the future.
Marcia Witham
10 months ago
Been here a few times for body work. They do great work. However my last experience was not so great. They had my car forever. Once I got my car back my alignment was off. Mind you they charged my insurance for alignment. They got some kind of stain on my dash board. And what they charged my insurance for damage is highway robbery. I will not be using them again.
Derek Hegarty
8 months ago
Looks like my previous review of this business was removed which is suspicious. Anyway, previously I had brought my Jeep Wrangler to this location to have a aftermarket part installed onto the hood of the SUV. Very simple installation. The hood would need to be cut in line with the provided template, sand the rough edges, apply touch up paint & drill the holes so that the pressed studs can line up with the holes. I remember paying $300 for this job, mind you I had already paid for the provided part prior for $155.00 & another $100 to have the part power coated elsewhere beforehand. So, after paying the cost of the install (if you want to call it that) I had brought the vehicle home & noticed that two of the studs are loose. Come to find out after returning to this establishment & confronting the owner, the nylon nuts for fastening the part to the hood were installed using a power tool. When the directions clearly state "do not use any power tools when installing the nylon nuts." The reply I received from the owner was that "they shouldn't have provided nylon nuts then." So, either thy don't take any pride in their work, have no interest in taking accountability in their mistakes or are only out for the money. Therefore, in my humble opinion, find another location to do your needed body work.
joseph morasse
2 years ago
This body shop was absolutely awesome to deal with. No worries, no hassle's. Very friendly and very professional.. They had my work truck done fast and back on the road. Can't say enough about Sean and his staff.. And the office lady was a pleasure to deal with... Thank you for the awesome service.MASTER BILLIARDS LLC
Eric Gregg
9 months ago
We had our high end fifth wheel side swiped by a driver. Having dealt with RV repair shops at some dealers, we braced ourselves for what we thought was going to be yet another frustrating experience. We were so very pleasantly surprised! We were called frequently with updates, we communicated when it was we needed the unit back and Bump and Grind delivered! The work done was top notch and my wife and I feel that we are back to where we were prior to the accident. Thank you! Thank You, Thank You!Services: Painting, Body & Trim
Jaime Oesterle
a year ago
The staff at bump and grind were great! They setup the rental for you and took care of everything including returning the rental. Our car looked as good as new when it came back! Not only did they fix the back bumper that fixed some scratches and detailed the car!! 100% reccomend them!!
Rocky Morris
a year ago
Roger and Sharon are the best. They go out of their way to help and make sure you are happy. I would travel to go to their shop for work and highly recommend them. My experience with them has been nothing but amazing.
Tim Chaisson
5 years ago
Picked up the car yesterday from Bump & Grind and couldn't be happier! It looked fantastic! Joe and his crew were true to their word and delivered the car on time and looking like new inside and out. Thank you for going the extra mile! Highly recommend these guys!
David Eldredge
6 years ago
I had totaled my car and my car was towed here absolutely hands down best experience. The owner especially is extremely helpful explaining my options and how to deal with the insurance company. If I ever have any kind of work done on my vehicle this will most definitely where I'll be taking them I would give then 6 stars if I could. Highly recommend
John S
5 years ago
I have had two of my vehicles and a motor home repaired at Bump & Grind. They set up everything for me so all I had to do was drop off my vehicle(s) and hop in an enterprise car and go. The first repaired vehicle was a couple years ago and still looks great.
Gmb Nchaz
3 weeks ago
Always goes above and beyond. Excellent work!
Emma Leahy
8 years ago
From start to finish, they had some of the best customer service I've ever seen. I had a very minor fender bender and just needed to get my bumper fixed so I dropped my car off at 8 and was supposed to be picked up by enterprise at 815. I sat there until 9 and no one had showed up so the receptionist personally called for me and even got me an upgrade! Every time I called to check in they were always extremely pleasant and friendly and they had my car done right on time. I picked up my car and was extremely happy. I did notice that there were swirl marks and scratches on my car that weren't there before (I have a brand new car so I'm over the top picky) and they told me to bring it in so they could fix it with no questions asked. They even changed around their schedule so I could get it done at my convenience! Amazing business, I'll be sure to not only take my car there for any body work needed but suggest everybody to use you!
J Johnson
9 years ago
Fantastic work, had a small issue but they fixed it no problem. The tow was typical price and roger the owner was the towtruck driver that pulled me out of the woods and the person who returned my truck to me. I would recommend bump and grind to anyone
Jacqueline Walton (Jacqui)
3 months ago
Excellent body shop. Prices are on the higher side.
Robert Harvey
5 years ago
A+A+A+A+A+Our experience with Bump & Grind was Outstanding!They couldn't have been more professional and a pleasure to deal with. They went above and beyond to make sure that we were satisfied with their service. We definitely are and I highly recommend them. Thank you so much Roger and Joe.
Jean Hamel
6 years ago
My 16 year old daughter slid off Ball road in icy conditions. Kingston PD called Bump n Grind and did not wait for me to get there. I was not far from there and I could have had the car towed for free, but Bump n Grind charged me $150 cash to tow the car only 3 miles to their shop. I was nervous enough about my daughter and they have to add to it expecting me to have this money to pay. 3 miles seriously, $150! So we had to leave to get money because they only take cash and my daughter asked if she could get her purse and stuff out of the car and the woman there did not want to let her get it, as if we weren t going to go back. Then she let her get her stuff but made sure to tell her that it would cost another $40 if we did not go back that day. I just think that the price is ridiculous to go 3 miles down the road and the office customer service was poor. Sad that they do this to people already dealing with a stressful situation.
Joe O'Sullivan
9 years ago
Car broke down and local PD had it towed by Bump & Grind as they are the contracted towing company for the town of Kingston NH. They are using this to price gouge and the "customer" is powerless to do anything. The normal price for the same tow in this quiet rural area is $85. They initially said the charge would be $220, cash. After correcting the charge for an extra day storage and a discount they "only" charged us $150. This is just wrong at every level. This is price gouging. Shame on the town of Kingston for allowing this continue given the predatory practices of this business. If they are so unethical as to gouge folks like me one can only assume that they will do the same with their other customers. Who knows what corners they are cutting when doing body repair work. Honest businesses are honest even when they could get away with dishonesty. Exploitative businesses that gouge when they can get away with it one has to assume will do so in most every way that they can
Amanda Kuken
2 years ago
What a great experience! The turn around time was absolutely incredible, service on the phone was great. AND my car was washed and vacuumed!!! I'll definitely be back for any repairs needed in the future!Service: Body & TrimService: Body & Trim
Ricky Southers
5 years ago
These guys are great. Broke down and they towed me back home quick. Nice trucks very comfortable riding in the cab. Very professional driver as well, he got me loaded up fast. Thanks guys!
Susan Johnson
5 years ago
Had my car in for insurance work. Everyone was very professional, friendly and answered all my questions. The work was completed in a tumely manner and my vehicle looks great! They even cleaned the interior...fantastic job!!
Scotty Martel
2 years ago
Involved in my very first accident bump and grind was on the scene to clean up the area going back a few days later to check on my vehicle they were very reasonable very fair willing to work with me on the site clean up I mean for an auto towing salvage yard people are very friendly very helpful and knowledgeable those are great experience all the way around I mean considering the accident at all
Trevor Dyer
2 years ago
These guys were awesome! They fought with the insurance company and made sure my truck was fixed with the correct parts after an accident. HIGHLY RECOMMENDED!!Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim
Eric West
7 years ago
It seems that Kingston Bump and Grind are in collusion with the Kingston PD by forcing someone to use their towing service when AAA had already been called.Even if that were not the case $338 towing charge for a car that slid off the road to be towed on a flat bed is outrageous. Oh to top it off they will charge you $40 a day for storage even if they are not open on Sunday so you can retrieve your car. VERY POOR BUSINESS PRACTICE IN MY OPINION
Daisy
5 years ago
I wish there was a negative star button! This place is into some back alley BS! And the local police should be ashamed! I don't understand how 100 dollar tow out of an embankment turns into 290 in less than 8 hours! And cash only! Who carries that kind of money around on a Wednesday?!?! And I must mention that my friend was left deserted on a dark road, in the middle of a snow storm. While they tried to extort him to drop his car for cash only. He then WALKED himself to the hospital where he spent the night. I wish someone would seriously look into this place and why it holds the monopoly. Why hasn't the town looked into this matter? So many questions. SHAME!
Gregory Carr
2 years ago
Roger was great! Helped me fab a bracket for my side view mirror. Very reasonable pricing and A+ workmanship.
David Crowell
3 years ago
They were efficient and courteous. They did not waste my time and listened to me very carefully. Their prices are what you would expect for excellent work. I would recommend them to anyone
Stephen Soterakopoulos
5 years ago
Had a scratch buffed out of my truck, looks brand new they did an amazing job. Also had things towed by them multiple times fair pricing and quick responses