Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jacqueline Laurion
a month ago
Traveling to NH and a wheel bearing blew. Found this place and they were my Guardian Angles 100%. Fast, knowledgeable and best of all really kind! Highly recommend!!
Heather Briggs
a month ago
Their towing fees are absolutely predatory. Charging people exorbitant fees when you're ALREADY in a precarious situation (i.e. needing a tow) is an actual scam, and just downright unethical.
JenUine Hippie (Jen)
4 months ago
Piss, poor attitude, and his wife comes out to try to smooth over the rudeness. This man causes Chaos in peoples lives For no reason . It is disgusting and disturbing how this man acts towards victims of car accidents. Disturbing the police use this as a go to for victims on the side of a road this needs to be looked into by the BBB
Lynn M.
9 months ago
William came to the rescue this morning! He was prompt, professional, got the car to a safe spot, changed the flat tire in lightening speed and had us on our way faster than anything I ve ever seen! Cannot recommend Them highly enough. Excellent service!!
Kristy McDougall
10 months ago
Amazing! My sons car battery was done and fuses burnt out. He was at school and we drove down from Canada to meet him and bring home for the summer. New Hampton auto came and towed car and then when we picked it up the next day, we found out they were closed for Memorial day but had opened and fixed his car because they knew we were leaving to drive 5 1/2 hours home. Exceptional service. We wouldn t get that in a big city. Thank you so much!! We appreciate you so much.
Kelli
a year ago
Very friendly and professional people.This business has never let me down and has always done an excellent job when servicing my 2015 Honda Civic. I highly recommend New Hampton Auto & Towing for anything your vehicle needs .Services: Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Tire rotations, Vehicle Inspection, Brakes, Vehicle safety inspection, Auto brake replacement, Oil changeServices: Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Tire rotations, Vehicle Inspection, Brakes, Vehicle safety inspection, Auto brake replacement, Oil change
Kendra Pereira
a year ago
So quick, so helpful! Popped a tire on travel trailer 93 south before mile marker 68. Came out within 15 min on a Sunday. And charge was 100 dollars less than what we were charged in MA for the same service! Thank you so much!
Olivia Rodier
2 years ago
Any good review of this dump must be written by a friend of the owner because this place is awful. My car got towed from PSU and the owner was downright disrespectful. Questioned why my keys weren t in the car (because why would I leave my keys in a parked car?) and gave me attitude. Then questioned why I didn t have my registration and I had to explain to the owner that it was in the car he towed. $430 (cash only) to get my car back when other companies were charging $200 and had no explanation for ridiculous prices. Looks like it s ran out of the owner s crusty backyard as a side job. Scamming customers (especially college students nearby) with their prices for awful customer service. I didn t have a choice with who towed my car, but if I did I would stay far away from this company. I will be recommending to Plymouth State that if they are going to tow cars they don t use New Hampton, absolute garbage. If 0 stars was an option I would put that.
Laura Hopkinson
2 years ago
Fantastic! Kevin and his partner are responsive, professional, reasonable, kind, honest and willing to go the extra mile to help people. New Hampton Auto went out of their way to inspect, order and install new tires with alignment and balancing within 24 hrs on short notice. The price was very competitive and the service was supreme. We'll continue to use them for our auto needs. Thanks New Hampton Auto for all you do for the community.
Haley Thomas
a year ago
I had a late night emergency when I locked my dog in the car with my keys in the trunk, called the police and they told to me call a tow. I tried two other local towing companies both which could not help me due to the time. In hysterics, Plymouth P.D recommended New Hampton Auto and someone was down to help me in 15 minutes, THANK YOU NH AUTO!
Lee Cooper
a year ago
I needed my vehicle towed to the closest dealer which is over an hour away. New Hampton Auto was able to help quickly which I appreciated. The driver was very friendly and helpful. Thanks New Hampton Auto.
Misty Monahan
2 years ago
A vehicle of a loved one who died in a tragic car accident was towed away and stored by this business. When we contacted them about coming to see the vehicle and collecting the personal items from it we were told that they would call us back as soon as someone else came back to help her. After 3 hours of waiting we decided to head home, and even days after we never received a call from them. On the phone, we told the woman that our loved one had died, and it would be very emotional for us to come and see the car. Finally enough courage was built up to try again. We called 4 days later and a man said we could come by, but when we got there he rushed us and said he had to leave. We drove 45 mins to do this for a SECOND time, and felt like they were blowing us off again. They did NOT check our IDs to make sure were even who we said we were, so apparently anyone can just go there and say they are the owner of anything. They watched us like a hawk and were completely rude about rushing us out of there. Imagine if it was your loved one. I can't believe the owners of this business allow this awful of employees to interact with the public.
russwityp
2 weeks ago
Kevin does whatever it takes to get you towed to where you wanna go.
Anis Arifi
2 months ago
Poor attitude and They are charging extra hours, for fixing the rear brake they charged me about 4 hours
Ryan Kneeland
11 years ago
My wife and I were stranded when her car broke down after visiting nearby from central Maine. We couldn't find a reasonable tow or mechanic anywhere. I had my friend do a Google search and found New Hampton Auto so I gave them a call. They took time out of their Saturday to take care of us.Their son came down with a tow truck, but it blew a tire. He phoned the owner, Kevin, and he drove down with a battery-pack and was able to charge the battery enough so it could drive to his home/garage. It turned out that the battery was fine, and the alternator had died.After barely sleeping all night, Kevin's wife Cheryl invited us into their home and made us comfortable while Kevin located an alternator and replaced it at a very reasonable rate. These are good people that didn't have to work on a Saturday but recognized that we really needed help. Kevin did a great job fixing the car and Cheryl kept us warm for a couple hours and let us play with their dog. They seem to be great people, and I highly recommend them if you need work done on your vehicle in the New Hampton area. Thanks Kevin and Cheryl! :D
Kendra Vanloon
2 years ago
They were very nice, but their prices are through the roof. They charged so many unnecessary fees. My grandmother got a tow from Holderness to new hampton, only 10 miles and was charged $425!
Toni Dubruiel
2 years ago
What more can I say when the owner & his wife cone to save my day NOW THAT'S EXCELLENT SERVICE & CARING I will only use there servicesThank - you
Amy Rodier
2 years ago
$429 tow charge he charged my college student. Owner was rude. My daughter was horrified when she went to pick up her car which was in his yard. Absolute rip off. To charge students that kind of money for a tow. The place should be shut down.
Mike
2 years ago
Got my truck towed 8 miles an they charge me 520 absolutely insaneHighly unprofessional the truck ran wasn't stuck and was drivable . But they claimed they had to winch it . But that's what u do to pull it onto the tow truck. Plus thay damaged my truck
Meagan Drake
3 years ago
My car was overheating last Friday, seeing as I was only a half mile from this garage and they offered towing services I contacted them. First off I was charged $85 for a tow, which for them was only a mile drive. I was contacted Monday, after I contacted them to find out the diagnosis on my car, was told they needed to replace an alternator belt. My car was fixed Tuesday and I was charged $195 for a belt to be replaced and for them to add a jug of coolant, which I purchased myself on Friday. I picked my car up and made it barely 4 miles up the road before my car started overheating again, I pulled over and looked under the hood where you could clearly see it was leaking oil from somewhere! I had to get it towed again and waited hours to get it towed instead of contacting this guy again! When this guy was contacted this morning to tell him that my car needs a new radiator and a test to see where the oil leak is coming from he was EXTREMELY rude to my mother and said they supposedly test drove my car after replacing the belt, said my car was fine, and that I did something to it within the 4 miles I drove it. He is a crook!!! Don t bring your car here!!!!
Edward Valpey
3 years ago
Google needs to add a zero star option. One of our family cars slid off the road in a recent snow storm and New Hampton Auto responded to pull it out. Afterward, the car was nearly undriveable due to a bent trailing link on the corner they d hooked to. New Hampton Auto denied that they hooked where the link was bent and refused to pay for the damage (both the insurance adjuster and the mechanic rolled their eyes at this statement). In addition to the $250 towing fee for a five minute job, we have the added expense and headache of getting the car repaired. Zero stars.
janelle batchelder
3 years ago
My daughter and I both had our vehicles inspected today. The gentleman who serviced us was very friendly and treated both my daughter and I very well. I asked if they noticed anything that might need repairs and were given one item only needed as possible in future. Will gladly come back for services!Thank you
Dalton Nadeau
a year ago
Had one of the tow truck drivers try to run me off the road yesterday, after reading their poor reviews, I knew this was the place and lucky for me I saw the side of their truck and they have a photo of the exact one posted.
Mike paradise
6 years ago
All though they were response time was fantastic, and friendly. The driver reached inside my car to turn the wheel with his dirty gloves, and my steering wheel was so dirty and greasy I had to throw it out, needless to say when he sat in it my seat had grease on it, and the floor mat had to be thrown out also, I spent an afternoon cleaning it. PLEASE BE COURTEOUS THE NEXT TIME.
chris vanlenten
4 years ago
Kevin, his wife, and his employees are always wonderful, courteous, and professional folks. We are lucky to live close by for when we need service. If you don't, drive the extra to have your work done here.
Anthony Anthem
4 years ago
Jonny was very quick to help me out on short notice. I had a popped tire, and he had me swing by within a snap, and plugged it. Very friendly, and down to earth individuals at this establishment, I highly recommend!
Rachael
3 years ago
Horrible, stay far away! Totally disrespectful to customers. Extremely rude and highly unprofessional. Takes extreme advantage of consumers and refuses to explain or justify overinflated costs. The office was filthy and the employees do not wear Covid masks.
Susan Reece
4 years ago
The owner was very rude to my daughter when she called to find out when I could pick up my vehicle. He also had a nasty personality with a big nasty cigar hanging out of his face.
Terri Heywood
4 months ago
Great service, very friendly ,highly recommend
Charles Hackett
4 years ago
My truck was picked up by a really nice guy and delivered exactly where I described. When I need my other vehicle moved I will call New Hampton Auto again.