Hampton Foreign Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anne Tirrell
5 months ago
I have been a customer for many years. One Audi, three Mercedes. Always have my work/services done here rather than dealership. Quality work, best customer service. A business you can trust.

  Joseph Bradley
2 months ago
If you like waiting "forever" for a call back this is your place. Friendly people, just not someplace you'd want to bring your car.

  Victoria Sol
8 months ago
I'm grateful to have someone work on my car I can trust. Hampton Foreign Auto has been servicing my cars for over 15 years - always with integrity, honesty and the best value. I highly recommend them.

  John Moore
8 months ago
So...where do I start with this place? Maybe I will start at the end and tell you how my wife was harassed and talked down to and pretty much just screwed with because they are that type of place. Her vehicle has been at this shop for going on 13 weeks and the only thing that haws changed from when she brought it in is the brand new battery was stolen out of it while it was on their property. This was a warranty job of an engine replacement to validate the job being covered by the warranty the shop needs to speak with the warranty company as any 4 year old child could understand a protocol such as that. Did Tom ever do that in the 13 weeks the vehicle sat on their lot no of course Tom didn't do that. So after about 9-10 weeks my wife decided to call Tom for an update as to why he hadn't yet done the absolute minimum required of him and his reply was to say he hates them and dealing with them and told one of the people where we bought the vehicle who called there on my wife's behalf to EFF off and hung up on him. Not only that after my wife called again which was maybe the 3rd or 4th time she did in the entire almost 13 weeks of holding her vehicle hostage he abruptly told her to stop calling the garage and then had the BALLS to tell her to stop calling her own warranty company looking for updates. Have I mentioned the part yet where Tom tells us that the replacement engine he got for her vehicle had fallen off the back of the delivery truck that brought it to their garage? I'm sure by now it seems like I am adding on for effect, I assure you I am not. So we cut to today after several discussions between myself and my wife we decide it's now time and we've given these clowns enough time to make this right and we were pulling the plug on Tom and Eric and this entire ridiculous ordeal they've put my wife through and were getting the vehicle out of there because remember they still haven't put tool 1 to this vehicle yet and after they treated her like this would you trust them to just drop an engine in your car? No us either. Unfortunately or fortunately in their case I work on the road constantly so I was unable to go with her today to take the vehicle back. We never signed anything with them to do the work and they never had enough sense to call the warranty people to begin the claim so we were under zero obligation to let them do the work and she wanted her property back. She arrived at the garage willing to still let them make it right today but immediately she could see that wasn't how it was going to go. First off TOM the most condescending and just overall unpleasant tempered mechanic I've ever met wouldn't even come down from his office perch in the garage to speak to my wife no that was left to Eric to deal with and how did Eric handle it when my wife asked for her key back? I'm sure you know like a total standup guy dealing with a female customer would right? Every time she asked for the key to HER VEHICLE back he would pretend like he was going to give it to her then pull it back again and again and again. Did it stop there with Tom in his perch unwilling to come talk to her while Eric thought it was a good idea to keep pulling the key to her vehicle back from her? No it did not Tom then decided to send 2 other shop employees down to stand with Eric so that it was now 3 MEN standing there trying to intimidate my wife and after all that Eric has the balls to threaten to call the cops on her. A woman there by herself just looking to get her property back that has been being held there with not one thing ever done on it in almost 13 weeks. So would I recommend this shop to do work on my vehicle? I don't know guys would feel comfortable sending your wives there to get work done after reading this? The only reason that I put 1 star is because you have to and there's not a button to press on here to give this shop a negative 5000 stars to bad they should add that just for these bozos.

  Mike Tremblay
a year ago
I brought my Porsche in for repairs. When I got my car back ( after seven months just sitting in parking lot ), not only were the charges higher for the job, there were not completed. When I got the car back, there were more problems created by the shop. Due to the lack of knowledge. So I brought my car to Precession Imports in Manchester, where they take pride in their work and did a top notch job. They took very good care of the car and was done 100%.Needless to say, I am very disappointed with Hampton Auto and I hope, no one else has to go through this problem with them. I have owned this Porsche for over 20 yrs.Services: General repairs & maintenance, Wheel alignment, Auto maintenance

  Eric Morgan
a year ago
I've been bringing my car(s) here for years. Tom and his team do a terrific job and they could not be nicer people to work with. Highly recommend.

  Rda
4 years ago
I had two vehicles to get inspected and Tom, Eric and Zach couldn't have been more helpful. Explained things to me in plain terms, helped me find a time that worked with my schedule, and they did everything on time. Definitely returning for my inspections in August!

  Ibrahim Alazza
2 years ago
I appreciate they took my car without appointment, I went for check engine light, end up changing spark plugs thinking that was the issue, I still have the light on, I called and they said to go back, I couldn't cuz of my work. But, since the day i took it to them and the car is leaking coolant water all the time! I think they caused a leak while trying to fix, I never had that issue. I don't think I wanna go back there againService: General repairs & maintenance

  Glenn Regan
a month ago
I've been having my M B and 96 Corvette serviced at Hampton Foreign for the last 6 years..professional team and fair prices with exceptional service..Services: Steering & suspension replacement, Engine repair, BatteryServices: Steering & suspension replacement, Engine repair, Battery

  Kathryn Wilmot
7 years ago
I love the specific person who works on my car. He is wonderful at his job and I never feel like he is trying to deceive me about what is wrong with my car. He is very straightforward and knowledgeable about his craft. I don't feel like I am being "ripped off" when he services my car. He is extremely good at his job.

  Mike Lucey
3 years ago
Quality work from guys that have 30+ years each of import mechanical experience. I drive over an hour just to have them work on my BMW 7 series.Services: General repairs & maintenance, Air conditioningServices: General repairs & maintenance, Air conditioning

  Lesley B
a year ago
Great guy Tom the owner good service would recommend them for your vehicle

  Miller Ross
7 years ago
I have been a loyal customer for ten years and two Audi. They are practical and dependable.

  Chris Shibel
3 years ago
Tom and team are professional, honest and reasonable. 3 things that are hard to find in any business today.

  Peter Hutchinson
2 years ago
Though short staffed due to a technician on vacation this business has exceptional service and goes out of its way to help you.

  Stephen Siden
2 years ago
They are very knowledgeable and most of all I trust them.

  Alex Perez
5 years ago
Eric helped me out of a jam with my Toyota. Couldnt have been nicer.

  James Flynn
3 years ago
They're very good at what they do and very friendly and honestServices: Electrical, Auto engine diagnostic, Engine repairServices: Electrical, Auto engine diagnostic, Engine repair

  Simon Webb
3 years ago
Really knowledgeable owner, great team. Highly recommended.

  Kim Walker-Lewis
7 years ago
Great group of guys who are the best around!

  Michael Zaino
3 years ago
Great guys and they do great work

  Lucci Luciano
3 years ago
These guys can speak any European language, mechanical language.

  Peter Emery
a year ago
Tom & the crew are great thereServices: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Matthew Sargent
2 years ago
Informative, helpful, kind

  Sarah Goudreault
6 years ago
Very friendly!