From the business
- Identifies as women-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Keith Sinders
a month ago
I was very pleased by the staff at Capital Car Audio. They were great to talk to and very helpful and friendly. I had installed my own radio and didn t feel comfortable attempting to hook up the backup camera on my own. They hooked up my backup camera and went to extra lengths to make sure the backup camera worked properly with the radio I installed. At first the camera was displaying a garbled image. The installer took the extra time to dig through the manual and settings to find the setting needed to correct the issue.He tested my old backup camera and found it wasn t functioning, so they installed a new one. He even mentioned that if he had not been able to get the new tailgate camera he d installed to function properly on my radio that he wasn t going to charge me for it. But he went the extra mile digging through the settings and got it working.I had questions about other stereos and even a remote starter system and another staff member took time to answer all of my questions. He even showed me on his own car how the remote starters can work on stick shift vehicles like my truck as he had a stick shift car.Really great staff. They are good about calling back. And they treat customers well. Great business.
Jackson Marston
a month ago
The professionals at Capital Car Audio were super friendly and helpful from start to finish for an installation of a remote car starter. They were able to give us a convenient appointment that worked with our schedule. The work was done quickly, at the agreed price, and they thoroughly explained how the product works. Overall a great experience.
John Leduc
6 days ago
Jim and the whole Capital Audio team were amazing. My job took about 4 hours and it was busy at the shop with walk in and the phone ringing. They were kind and curious with everyone. I have already recommended them to friends.
Christopher Cox
2 weeks ago
My girlfriend got a new to her car recently, a 2014 Crosstrek, and she wanted apple CarPlay. I spoke to Jim on the phone and he gave me some options to look at. Very friendly, helpful, and professional on the phone. Went in the next afternoon to see the options and schedule an appointment expecting he'd be booking at least a week or two out. Long story short I drove away the next morning with a new head unit, sub, and dash cam installed. There was an issue with the amp, brought it back same day and was in and out with a brand replacement UPGRADED amp free of charge not 20 minutes later. No questions asked. Jim was very friendly, his shop and work was professional and service was the fastest I've ever experienced. The setup looks fantastic and didn't break the bank. I can't recommend him enough for all your audio and lighting needs, you won't be disappointed. Thanks Jim!
Jeff Tobine
3 months ago
Very easy process from initial phone call to completion. We spoke on the phone about a new radio install into a new vehicle. Got the quote within a couple minutes and put on the schedule. Staff was extremely knowledgeable and friendly. The install was fast, clean and looks great. Followed up with a quick how to use the new radio and on my way. Couldn t be happier and wouldn t hesitate to recommend them to anyone!
Philip Perry
a week ago
These guys are a rare find in today's society. I brought my 2017 Challenger to them to fix the de-lamination of the touch screen that is common for this year of Dodge. Power for the whole town went out just before dropping it off to them. Since they needed electricity to use their heat gun installing the new lamination, and we didn't know how long the power would be out they pulled the infotainment center out and let me go home with my car so I wouldn't have to sit there for hours. Later in the day I got a phone call from them. Something with the removal of the screens lamination and glue caused the screen to be destroyed. Rather than try to claim that it already had a problem with the screen that we didn't know about, they owned the mistake (which anyone no matter how good they are can make mistakes). They ordered me a brand new screen, and had it shipped next day to them, installed it the next day, and still only charged me to agreed apon amount for the lamination of the old screen. This level of integrity, and customer service is so rare these days. They will be getting more business from me in the future, and anytime I talk to someone who needs their touch screen fixed will be sent their way.
Madi J
a month ago
Have been here twice now for a remote start in my car as well as my boyfriends truck. Great service both times! Also a fair price for the remote start install. Overall, friendly workers, good service, and respectable price.
Raymond Grenier
3 months ago
The work by them is Excellent!!! They installed an all in one unit that included a GPS, cd player and an AM/FM stereo and it looks like the system was installed by a dealership. Very happy with the service. I also needed a remote start switch for my remote starter which they setup for me and also had to have my GPS updated. They had everything completed in a reasonable amount of time.I have no regrets and will be having more custom work by them in the future.
heather labranche
3 months ago
I had my old car DVD/radio replaced with an new updated version and Jim was awesome. Super quick, friendly service. He walked me through everything and explained all my options. No pressure and great customer service.
Lisa Publicover
2 months ago
I recently had Apple Car Play installed! Jim and his staff were awesome! After the installation was complete they showed me how to use my new system and I absolutely love it! I would recommend Capital Car Audio to my family and friends! I will be returning to have LED headlights installed . Thank you!
Kurt Mistler
2 weeks ago
My son and I brought his Kia Sorento in for a remote starter system and a new switchblade style key fob. The installation was clean and works perfectly! Although they didn't have a key fob in stock, they had one within a couple days and cut/programmed it while I waited. Excellent service here! I strongly recommend this company!
Susan Kinkade
2 months ago
I was very please with the quick turn around for a remote starter install in my Mazda CX5 this past November 2023. It has been working great during these frigid temps we re having in NH. I was able to sit and wait for the work to be done (1 hour) since we are a one car family! I would definitely recommend Capitol Car Audio!
Abbey Ouellette
3 months ago
Capital Car Audio was very helpful when I was inquiring to look at my car's remote start that appeared to be acting up. Turns out it was working just fine and they even walked me outside to show me how long I need to press the buttons for and how so many clicks meant different modes. Appreciate their help, would definitely recommend their business for help on remote starters!
Steve Brown
3 months ago
Second time here just noticed this now surely not professional to leave your business hanging out.. Also wanted to discuss space now location which I spoke of up front and it was just installed wherever they felt not cool
Kathy Drapeau
a month ago
So happy with my auto start from Capital Car Audio! These guys are super friendly and very professional. So worth it and have been spreading the word about them ever since. Thank you again CCA!!
Leeann Rollins
2 months ago
I have nothing but great things to say about Jim and his team at CCA. They always great you with a smile and do everything they can to take care of you in a timely manor. 10/10 recommend for any of your vehicle accessory needs.
dennis goodman
3 months ago
They have put three remote starters in our cars and they did a excellent job. I always recommend them to people who ask me where to get one. They are very professional and polite. We have a 2011 Toyota Camry a 2014 Honda Pilot and just this year they did my 2020 Ford F150 FX.
Dan Sullivan
3 months ago
I couldn't be more happy with my experience with Jim and his team. Provide above and beyond customer service. Great communication throughout my project, fair pricing. I am thrilled with the outcome. Highly recommend. Definitely return for the next phase.Thank you JimSully
Julie Anderson
3 months ago
We had a remote starter put in a couple of years ago. They were awesome to deal with. Then my husband lost his remote starters. Called them and got in that day to get new ones. Once again, a great experience. Will definitely go back.. let s jus hope it s not because my husband loses his remotes again !
Douglas Sargent
a week ago
They were great and figured out why my truck was having starting issues when 2 dealers and 2 independent mechanics couldn t. If it s electrical or electronic I ll go to them again. Thank you!
Tammy McGowan
3 months ago
WOW! BEST remote starter company out there!! These guys got it done fast and easy -great prices and friendly knowledgeable staff and I LOVE how easy it is to start my car and have it all warmed up & toasty during these frigid New England days and nights-you won t be disappointed I promise you that!
Wesley Gay
3 months ago
The owner and staff were very knowledgeable and helpful. I had an issue with my viper remote start and they got me in unscheduled and out within 20 minutes. Can t recommend them enough. I drove over a hour and it is well worth it.
Amanda Black
3 months ago
I went to Capital Car Audio to have a remote starter put in my car. JT worked on my car and was very friendly and quick with the installation. I waited for my car and they had a nice lounge area with free wifi. I definitely recommend them! Great service and friendly atmosphere!
Eric P
3 months ago
It took me over a year to find the right brand of remote car starter that would work in my car. Then the process was complicated with low reviews of the installers in the Portsmouth area. Finally I found that a Compustar remote starter works on my 2019 VW Alltrack. I called Jim at Capital Car Audio because they are an authorized dealer and more importantly because they have such high ratings. Jim couldn't have been more helpful. He explained exactly what the installation would involve, scheduled me when it was convenient for me and quoted me an exact price that he honored. The installation went smoothly and it works great! It was a Christmas gift for my wife's car and she couldn't be happier. Capital Car Audio is a top notch operation, thanks Jim!
Mandy MacLeod
3 months ago
They did a great job with installing my remote car starter. Jim and the rest of them were kind and very efficient. I would recommend Capital Car Audio to anyone.
James Brunette
11 months ago
Jim and the team at Capital Car Audio have provided me with a truly outstanding customer experience. From the initial planning stages, equipment recommendations and installation support, Capital have exceeded my expectations. The end result is phenomenal sound in a setup that is perfectly suited to my vehicle. I highly recommend Capital Car Audio to anyone considering a mobile sound system and I will continue to patronize their business. Many thanks for all the help, advice and great quality equipment!(Photo is the tight fit under the driver's seat - Audisons are just the right size)
Victoria French
a month ago
We love going to Capital Car Audio! This is the 2nd vehicle in a year we have put systems in. They are very nice, knowledgeable and will not try to get you to buy something you do not need! One our vehicles is a conversion van they installed sound and tv systems and it is great! My Durango now has an AWESOME stereo and trust me i love music! Our Harley and boat are next!
chris tom
3 months ago
Jim is always such a pleasure to do business with! He never forgets his customers. He is very knowledgeable and his prices are great! I m always so happy with his work and his staff. Highly recommended!!!
Heidi Laramie
a year ago
Such a great experience! I had an idea in mind of what I was looking for, and the end result far exceeded my expectations. Jim was so helpful and suggested the perfect accent to my subwoofer/box: the pink light under the box! Thank you again for the perfect addition to my A5! I couldn t be happier!
Cindy Morgan
4 months ago
Had my car starter installed over two years ago. Had problems so I thought it was batteries had them changed at battery store, nope didn t work went and saw Jim he checked it out apparently on my car if one of the brake lights are out didn t start properly. Jim checked the lights one was bad, called local automotive parts store for me. Jim replaced them and car started with no problems. Excellent customer if I ever need any audio equipment I will definitely be going back.