Bob's Automotive & Wrecker Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  adam Laferriere
3 days ago
The entire team at Bob's Auto is top notch. Helpful, friendly, and most importantly honest. They've helped me out of more�predicaments than I can remember at this point. These guys continually go above�and beyond, it's so refreshing to deal with such a professional and courteous�team!

  Alexi Pilla
a month ago
Our company reached out to Bob's Wrecker Service for assistance unloading an oversized delivery. Everyone was extremely friendly and easy to work with both in the office and on site, and we were able to schedule an appointment ahead of time to meet our truck. Their driver was on time and super helpful completing the job. Definitely would recommend their services, we will for sure keep them in mind for future needs in the area!

  Brian Weeden
3 days ago
I pulled off silver street because I was on a Motorcycle and traffic stopped, I thought it was more dangerous out on silver street when this middle aged woman came out yelling at me for no reason. I didn t argue with her, but what kind of life is hers always to be angry. I ll never spend a dime there. Their reply is they saved the video, I ve been riding for 50 years I just got back from a 5200 mile trip, the law states if it s safe to do so, the reason I m still kicking is I make quality decisions, too bad you have nothing better to do. You got a one star review. The light was green when I started through the intersection, you should post the video here and let others make their own decision, I didn t try to squeeze between a parked car and your wrecker, I was stopped when your wrecker pulled forward to block me, I was talking to you, post the video!

  Alexis Lang
3 months ago
I hit an icy patch in the driveway this morning and two tires ended up off the pavement and over an embankment. I called Bob's Automotive, and Devin was so friendly and helpful. He had me text pictures of what we were working with, and then called back immediately to confirm he could help. He arrived within 40 minutes and had the car back on the driveway within 10. Hoping there's no next time, but I'm saving their number just in case!

  Maddi O Reilly
4 months ago
Bob s Auto has been our family s go-to for mechanic work and towing since I was in diapers. We all still love and trust them to this day! They re fair, affordable, helpful, kind and above all, aim to keep us all SAFE!

  Shannon Hope
2 months ago
Highly recommend them! They went above and beyond to help my daughter and I. They explained everything that needed to be done and answered all of our questions.

  Darcy Brewitt
11 months ago
I ve brought my vehicle here a few times and they are fantastic! First of all, they do great work and have always fixed whatever problem I had. Second, they are all so nice! Donna is amazing, she s helpful, will call if there s an unexpected issue and can explain what was done. Most importantly, they re honest. They book kind of far out, so sometimes it s a wait for an appointment but I wait if I can because I hate going anywhere else. If it s a true emergency, like when all my coolant was leaking out, they ve fit me in. They will say what s really necessary to do and what can wait, and are honest in their pricing.Service: Auto water leak repair

  Jady Girlz
a year ago
I have never met a nicer person than Donna. She was extremely helpful and I greatly appreciate this wonderful business!! Thank you again Donna and please thank your team and Bob/owner. My son is back on the road after a very difficult time and I can't thank you enough. Excellent customer, reasonable prices service and a great team! I'm so happy that I found you

  Stephen Green
a year ago
Wow! I can't say enough about this towing. They were fast and very professional. The cost was 160 I only had 150 on me and they said it was okay! Very nice of them! Highly recommend!

  Kyle Campbell
2 years ago
Awesome ! A++++ stranded in the middle of the night bobs towing came right out within 20 mins of calling super good service! I thought the price was even reasonable even though I could ve spent 300$ on many other things around Xmas time but I was super happy to get home in a timely manner! The driver was super respectful, nice kid to talk to! Anytime I have an issue in that area this is who I m gonna be calling!Service: Long distance hauling

  Katie Moody
a year ago
I have never had any good experiences with auto body shops until BOBS GULF in Dover NH. Donna and her team are considerate and reassuring. Donna helped me on many different levels and I wanted to make it known that her and her team will be the only people I deal with in the future, they have my loyalty 100% Thank you everyone at Bobs Gulf your team is amazing.Services: Tires, General repairs & maintenance, Tire rotations, Engine repair, Vehicle Inspection, Car towing, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Tire change, Auto maintenance

  Kay-Lee W.
2 years ago
My car was stolen from the location it was being stored and I didn't find out for a substantial amount of time. After confirming my police report etc, the staff at Bob's were so helpful and consistent. It was a relief during a very hard time. Their expenses are reasonable, and their policies are fair. I'm so thankful for all their help!

  Amy Jodoin
10 months ago
Donna is awesome at the front desk she knows her stuff! The towing company was great getting my car safely delivered.

  Hailey
2 years ago
What a smooth experience this has been - I first called the office and they gave me a quote and some different suggestions - I called back and was able to get the tow service for the time that I needed at a great price The tow driver even waited 20 minutes until we were ready for him. Cannot recommend them enough.

  James Hafner
2 years ago
They have been repairing vehicles, and towing for a long time. They are personable, and efficient.Their waiting area is bright but small, and can be noisy. They are a short walk from numerous restaurants, so waiting might be done there.They use parts from Federated in Dover, and Tom gets them up to Bob's efficiently.I have been using them for 25 years.

  manny labrie
9 months ago
Best shop around. They seem to legitimately care about their work and us as customers. Worth every dollar

  Natalie West
5 years ago
Had a flat tire this morning, and Bob's told me to stop in and they could fit me into their schedule. As soon as I pulled up, they began working on it and plugged my tire within minutes. All for $20! Excellent service and friendly! Will be going back for all my repairs. Thank you!!

  East Coast HVAC
4 years ago
We are 100% impressed with Bob's Auto and Wrecker Service. They were quick to respond and very polite. We had expected our technician to be stuck all day but Bob's rescued him within 30 minutes or less. The ladies on the phone were amazing. You can bet that if we need service in the future we will be reaching out to Bob's!!!

  antonio araica
2 years ago
My toddler locked me out of my car (as they tend to do) on a 95 degree day. They came down super fast, so much so my fiancee with AAA was shocked. Driver was super kind and helpful and interacted amazingly with my son. 10/10 would recommend

  Michael Blackman
4 years ago
Devon and his team are the best. I have had the check tire light on for 2 years. One place wanted $450 to put new pressure sensors in each wheel. I brought my Buick in for an oil change and Devon -diagnosed the problem and fixed it for no charge.. I did not even ask for the repair.Another time, my check engine light came and I stopped by without an appointment- Devon stopped what he was doing, put the computer analyzer on the car, and re-set the temperature sensor- NO CHARGE. He told me to replace the sensor, if the light came back on. So far two weeks later, it is still working.I have been using Bobs for over 30 years and I have had nothing but honest, fair service.. These guys are pros who know how to diagnose and fix your car, not just replace parts until they find problem.

  Naomi Anderson
a month ago
Great service and wonderful response time!

  Katelyn Letellier
8 years ago
I have always received amazing service from them. They let me know everything that is going on and happening with my car. I have a older Subaru and it always seems to break with age but bobs has helped me fix everything. I would NOT go to any other place than there guys!! great environment as well.

  Justin Nelson
6 years ago
After a scheduling issue with a different garage, I walked into Bob's with almost no hope of being able to get my inspection done that day. They told me that they'd take my car in immediately and get it done for me. Easily the best customer service I've witnessed at any garage before. It's unfortunate that I'm moving to Washington state tomorrow because I actually want to be a return customer here.

  Lisa B
3 years ago
I ran over some nails on Central Avenue and my right front tire went flat. They patched the hole and put the tire back on for me. Was in and out of there in less than 30 minutes! Great service, thank you!Service: General repairs & maintenanceService: General repairs & maintenance

  Jason Westcott
6 years ago
Very friendly staff, was taking care of as soon as I walked in. They were very busy but showed a level of professionalism. I had my truck towed and the price was very reasonable. They were right on time with the delivery of what they quoted. Great local business..

  Nick
7 years ago
DO NOT TRUST THIS PLACE WITH YOUR CAR. THEY WILL OVER CHARGE YOU AND HOLD YOUR CAR HOSTAGE FOR PAYMENT. After dropping $240 for two tows totaling less than 2 miles and a (fraudulent) diagnosis, they wanted $250 for a new starter...and by new, I suspect they really mean refurbished or salvaged. Want to bring your own parts for installation? That will cost you $120/hr. After I got my car back from them, I brought my car and a new starter (they told me the old one had failed and charged me for the privilege) to a different, better mechanic who correctly diagnosed and repaired a faulty ground wire. All the while, I continuously caught their dishonest mechanics in lie after lie regarding what was actually done with my car and the veracity of their billing practices. I'm currently disputing the charges with the credit card company and will very likely be fully reimbursed. If you break down, DO NOT LET THEM TAKE YOUR CAR!!!!! You would be better off signing up for a year of AAA from the side of the road and burning your card when you got home. You could probably burn all the cash in your wallet and still come out ahead. Don't let the family business facade fool you, this is a family of crooks who will always be trying to pull the wool over your eyes.

  Jessica Roy
a year ago
Extremely friendly and helpful customer service. Donna was very helpful and nice to talk to! It can be hard to find automotive services that value customer service and this is one of them!

  Angelique Pena
7 years ago
I had an awesome experience compared to others, every time I have gotten a car I've gone to bobs they are always honest, convenient and easy to work with. Very trustworthy mechanics and are reasonable, I've never had to bring my car back everything is in great condition after being done there . Thank you!!

  Tacoma Chief
7 years ago
These guys were super professional when they righted my overturned vehicle and hauled it back to their shop. In a situation where a bad recovery could have caused a great deal of damage, they were so smart and gentle with my truck that I was actually able to drive it home after the fluids settled out. Amazing!

  Michele Nagle
2 months ago
They are wonderful people and very helpful