O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Janna Hruby
5 months ago
Truly impressed by the customer service I received here in Derry! Chris and Greg were incredibly welcoming, personable, and friendly as were all other staff members.I cannot recommend them enough! Thankful to have found my new trustworthy spot for all my auto needs!

  Lauren Klier
5 months ago
My boy brought his truck in for an inspection they failed him for wipers (his wipers were fine and replaced 6 month prior) they charged him over $60 for new wipers that do not work at all. It s not even a heavy rain. We will never use them for inspection again.

  Robert Rogers
3 years ago
They started to up there prices 2 my commercial account and then didn't want to warranty there products when it caused one of my customers an engine so I stepped up to the plate and replaced it to my customer free of charge because of the part that was bad.Robert Rogers

  Shawn Goughnour
a year ago
They hire people with little to no experience. It's difficult to explain to someone what you're looking for when even the MOD isn't interested in learning/helping out and walks away to the back room. For special order parts, the customer now has to pay shipping? Whatever happened to "convenience" and "customer service"? If I'm going to YOU for the part, and YOU don't have it in stock, YOU should provide the service of getting it for me even if it means a mark up on the part itself. Don't mark it up because it's a special order THEN charge me for shipping. It's a very common Vehicle with a very common part that goes bad. It SHOULD be in stock or available at another location.

  Robert Wheaton
a year ago
Took my car in for a wheel alignment/tire rotation/repair nail in tire. They got wheel alignment part right but never fixed the nail in my tire but still got charged for it. Oh and I had some loose Lugnuts as well. Won t be going back, recently heard they could be closing

  Greg Walsh
2 years ago
Ordered and got the wrong part. Ordered side step for my Silverado and it was for a crew cab not extended. Just have to bring them back and reorder. Fist time it's happened. Still love O'Reilly auto parts!!

  Dave Clark Jr.
4 years ago
Went in for a cabin filter on my 2008 Ford Explorer and was helped by Scott. Nice kid and very helpful. Also in the process I found out that my year Explorer does not have one. So Scott returned the filter I had purchased. Always helpful employees there and I will keep going there for auto parts.

  jeff papillon
2 years ago
They are pretty quick with getting parts.I wish they would write down the numbers, they try to remember them and ALWAYS end up coming back.tonthe computer to get it right. Parts are good quality for the house brand , precision.

  Jay Furness
2 years ago
UPDATE: 6-11-21 @ 2pm, our phones are back up and all is working again. Thank you.6-11-21 @ 8am. We are currently experiencing phone issues here in the store, Derry NH location, that will not allow us to receive or make calls. It is being worked on/looked into via the provider. We hope to be back up very soon. If you are trying to get ahold of us and the phones still are just ringing and no one answering please feel free to stop in and say hi. Thank you and sorry for the inconvenience.

  Willem Suckow
5 years ago
On my way home from work on 1/24/29, my check engine light came on and my car felt like it would die at any moment. I called this store on the way home and asked if they do a check engine light check for my car. They said yes. I went to this store and spoke to a worker. They then told me that they cannot help me because it is drizzling outside. I have had these check engine light checks before, so I know that the equipment would be inside the car and that it would not get wet. The worker was rude and said he could not help me. Since my car seemed to be in trouble, I called the O'Reilly in Londonderry and they told me to drive over there right away. The workers at the Londonderry location were friendly, they took their equipment out into the rain, they even stood outside of my car getting wet. They even drove with me in my car to confirm my issue. They sold me the part that I needed and I fixed my car's issue. I now feel safe driving my car again. I will not be going to this O'Reilly location anymore because of the way they treated me.

  bigreader88
6 months ago
The staff serviced my problems, and gave expert advice.

  Debra Pryor
a year ago
Stopped in to get an air filter and cabin filter for my vehicle. Parts were in stock and no waiting. Customer service was great!

  Elizabeth Paquette
3 years ago
They had what I needed and it was easy to talk to someone. I was in and out fast. If this was closer than autozone I would go here. But I will always go here second if autozone is out of my part. Great staff

  Dawn Carroll
4 years ago
Thank you to the staff who helped me out in a bind at the last minute before they closed abd when their competitor refused to! You are my new local go-to shop for auto parts and service...sorry AutoZone - you just lost a long time customer and her family!

  Lennox Hill
a year ago
Last time, lost My Buisness, I know its probably no biggie considering the thousands of customers you take advantage of with lousy Buisness practices and horrible parts...

  craig carey
2 years ago
Nice people very professional. They helped me.get the right parts in just a few minutes and I was out of there. Ty for everything

  Colton Rocha
4 years ago
Really helpful was able to get my car in by 9 am. Had results by 12 and was able to go to work. That's helpful.

  Derrick Odyes
a year ago
Great place and helpful courtious staff. Thanks for my 850 volvo parts

  Terry Sanford
4 years ago
Stephen, Jay, Tiffany, and several other people always give us the best service possible in every way imaginable. They always go above and beyond.

  Kevin Callahan
2 years ago
Great in and out, to get my oil and windshield wipers..thank you for moving us customers,

  Rae Carlson
6 years ago
Would definitely recommend this store for all your car parts. Excellent service everytime!!

  Derek Bencze
3 years ago
Horrible, wanted $35 to plug a tire and an appointment on top of it when Lolo's in Derry will do it for $10.

  Susan Hunt
5 years ago
Super service really caring nice staff. They work with you and are very helpful

  shortlid
6 years ago
Great place to get parts. There testing of starters etc. Is the best around.

  Tim
4 years ago
Stopped in for an unscheduled State Inspection, they got me in in under 30 minutes! Awesome experience...

  Ryan Camara
6 years ago
Great place to get parts at a great price. Friendly people behind the counter.

  Nathan Sylvia
2 years ago
Place seems like it's a rotating door they cant keep help making poor customer service

  Bri Galvez
3 years ago
Great service always happy and always helpful thank you team.......

  Tim Bridge
4 years ago
Always helpful, nearly always have the maintenance or accessory items i need.

  Joyce Rowe
5 years ago
Friendly but much Hughes prices than other auto parts store's....