East Derry Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kelly Couture
a week ago
I have used East Derry Collision twice over the past few years; the first time was for my daughter's brand new car and most recently for my Mercedes. You cannot even tell anything ever happened to the vehicles. I worked with Nick both times. He is very professional, communicative and fair. I highly recommend using this business.

  chrissy m
a month ago
Really nice guy doing honest, professional work. Extremely helpful and knowledgeable. If we're ever in another accident, will tow here 1st!

  Allen Croteau
3 years ago
Nick and Daryl were awesome, exceptional service, quality work and sincere professionalism. I had a ghost American Flag painted on my tailgate and it came out great! Getting a lot of comments about the flag and excellent workmanship. I highly recommend this body shop.Thanks guys again, Love the flag.Service: Body & Trim

  Alyssa V
a year ago
Absolutely amazing experience with East Derry Collision. My husband and I used them after one of our cars was rear ended. I was nervous finding a place to fix it since I had a bad experience with another repair shop a few years ago. Nick and Melissa were wonderful to work with. Both of them were extremely kind and professional. Nick explained everything - insurance, ordering parts, giving us an ETA, and always great with any additional questions we had. He kept us updated the whole way. We just picked the car up and it looks amazing! I would recommend them ten times over. Friendly, professional, informative and they do great work.Service: Body & Trim

  Mike Coy
a year ago
I highly recommend East Derry collision. My car was in an accident last fall, Nick did a great job from start to finish. I never leave reviews but I thought this one was worth the recognition. They got my car in as soon as possible, and was very honest with me about time and pricing. Even despite the fact that the holidays were approaching fast, he took my car in when a lot of places were going to leave me on a few months waiting list. They were very thorough to make sure my car was taken care of, leaving nothing unchecked. They were very good about communicating with insurance and making sure that insurance paid out what they were responsible for paying. He assured me that he is working for me, not for the insurance, even though the insurance was the one paying. A lot of places can just take care of what the insurance quotes them which is usually the bare minimum, but these guys wanted to make sure my car came back to me with no question of a further issue down the line. Needless to say my car was in and out within a couple weeks even though it had become a much bigger than anticipated. Not only that but it was in much better shape than even before the accident. Nick assured me to contact him if any further issues came up upon picking up my car after completion. When I picked it up, there were two small issues the backup camera was not plugged in, and one of my radio speakers was not working. Bot very minor problems, and upon communicating this with him, he made sure to get it taken care. He met up with me twice to make sure it was taken care of, no extra charge to me. This was above and beyond, considering a lot of places can tell you it s not their problem anymore. Not to mention, this was all happening around the holidays. A very busy time of the year. He had already gotten paid and with how busy things get at the time of year, to me this was excellent customer service. Will always recommend and return here in the future.Service: Body & Trim

  Vinny Alves
2 months ago
Had a rear door put on our Rav4 and was never aligned right, you can see the gap. Hard to close, and open, ever since. Not a fan, too much of a rush in my eyes.

  Thomas Caito
10 months ago
Nick has been great to work with through various incidents. I've had the unfortunate luck of having 4 separate incidents and Nick and his crew has always come through with spectacular repairs.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Brandon Bushey
2 years ago
Nick and company did a fantastic job replacing the front bumper on my SUV. They were great to work with from ordering the parts, to painting, to the actual replacement. Everything was done in less than a week and my car was only in the shop for half a day. I would absolutely come back here if I needed more work done.

  Stefanie Moses
a year ago
The customer service was great! I had an unfortunate encounter with a ditch when I had to pull my horse trailer off the side of the road. I was worried I wouldn't find anyone to take care of it's bent fender since it's not a car or truck. East Derry not only did a great job, they took care of it in record time. I was very happy to hear that they would even be willing to help with carriage maintenance, which I hope to return for soon.

  thomas greeley
5 years ago
I called about seven different garages and mechanics looking for someone to help me take care of my insurance claim issue. Everyone that I called did not want to deal with my fire damaged vehicle or said they weren t equipped to handle my repair situation. When I spoke to Nick at East Derry collision he was extremely professional and helpful and not only did he take my vehicle immediately he fixed all my issues, he went above and beyond helped me get everything taken care of Everything from my insurance and completing all work to perfection! This is the first Google review I have ever done because of how impressed I was with Nick and East Derry collision. I definitely recommend his services to anyone looking for quality work and professionalism

  Kevin Preval
5 years ago
I do not normally review busineses, but East Derry Collision really helped me in regards to auto insurance. It took months to reach out to the insurance company and it was driving me crazy. Luckily, they were so nice as to help me finalize the process.People like Melissa and Nick go all the way for the people that have been treated unfairly. I highly recommend this auto body shop to anyone that may need repairs on their vehicle.

  Lisa White
a year ago
Nick did great work on my SUV after a collision. He genuinely cares about his work!

  Sheri Duggan
6 years ago
Nick at East Derry Collision is professional, personable and does exceptional work. My experience was not stressful whatsoever and I feel I was taken care of genuinely.

  DAVID GAROFANO
4 years ago
Nick is a great guy to deal with and will go out of his way for you. Law Enforcement 30 year retired...I highly recommend this place.

  Annie Trajlinek
6 years ago
I highly recommend East Derry Collision. I have used them several times and have been more than satisfied! They are awesome.

  Darrin Leclercq
2 years ago
Excellent experience.. friendly, keeps you informed during the process of getting your car fixed

  Robert Rogers
2 years ago
They are the best in the area the owner Nick has his guys fix things right.

  J. Robinson
2 years ago
My truck came out awesome price was just right!

  Angel Cassista
3 years ago
Very honest, very helpful, very accessible. Would recommend.

  Dan L
a year ago
Get service at a fair price

  Jason Fish
2 years ago
Great job. Thanks!