Profile Powersports
4.4 (98)
1319 White Mountain Hwy, Conway, NH 03818
(603) 447-5855
profilepowersports.com
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Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark Saber Jr
2 months ago
I will definitely be recommending my family & friends for their purchasing needs for off road/Snowmobile. Ed the salesman I dealt with, & John the finance manager were awesome. It was a laid back no hassle experience. If I could give them 10 stars I would. Also, cant forget the accessories / parts expert who was also very helpful!! Everyone was awesome. Profile Powersports is awesome, and i will be returning back to do more business with them.
Marc David
a month ago
E-mailed this dealer inquiring about implements, surprisingly a response within a day. Ed responded with prices and availability. When I was finally able to purchase the parts Ed was straight forward and didn t try to sell me something I didn t need or want. It s not often I recommend a dealer, but I would work with Ed again on the future.
Maxine Cheek
3 weeks ago
I went in to look at a 4 wheeler and a dirt bike for my grandson. The service was beyond what I expected. My sales associate Edward was so patient with my grandson and myself. Thank you John in finance and Craig for helping get them loaded. After shopping price, I realized Profile powersports not only had great prices but if their service departement is anything like their sales we will be in great hands. We purchased both. Thank you!!
Jessey Stevens
a year ago
We purchased a 2022 Canam Maverick XX3 on the first day of the Jericho, NH event. Edward was great. He made the trade-in and buying process simple. No harassing you, very knowledgeable, and personable. The parts manager was also great. We still will be back for some Canam attire!
J.Hunter Krebs
a month ago
Love the crew at Profile Powersports. Great place for everything from a tractor to a generator and can even register your snowmobiles! The salesman with the accent, I believe his name was Edwin, was very nice.
Anthony Byron
a month ago
Eddy, Kit, Jack, and everyone else, I'm sorry, I don't know all your names. Thank you for taking care of our new sled. We had lots of fun this year and looking forward to many more.
Bonnie
a year ago
I had a great experience with Profile. I recommend them for all your power sports needs. The service department is especially top notch
D. Marq
9 months ago
Second time I have gotten great and fast service from profile powersports this morning.
Paul Weber
8 months ago
Sales person was very helpful and knowledgeable. Took the time to explain my different opinions, even though his lunch was getting cold. We didn't feel rushed or like we were bothering him.They pack a lot into this place from snowmobiles to farm tractors they got it.
Jon Farias
a year ago
I had my snowmobile repaired at Profile Powersports. They were able to diagnose the issue quickly. Despite some backorder issues, they were able to work with me and get the sled repaired as quick as possible. Overall, a great positive experience with great, professional staff. The shop is also well stocked with equipment, parts, and lots of merchandise.
Joseph Simone
4 months ago
Edward and the rest of the employees are excellent,...they are eager to help with all your needs,....parts dept educates you on your options,...
John Montgomery
7 months ago
They did a great job on karens atv. It runs great. Thank you very much, if we have any problems in the future we will call on you .THANKS AGAIN.
Jan Chapin
a year ago
We bought a new Skidoo snowmobile. Ed was our salesman. We can't say enough good things about his great customer service. As a new rider, he was very patient and knowledgeable with us, explaining how to operate the machine and change the different options to fit the conditions. His love and knowledge of the sport is very impressive. Highly recommend Ed and Profile Powersports!
Nicholas sciacca
a year ago
Brought my Maverick in for service, turns out it needed a new engine. The service manager Patrick went above and beyond and put in the time and Effort to work with my warranty company to get the repair covered with as little cost to me possible. Patrick was extremely informative and very attentive at keeping me updated every step of the way and was very flexible with paperwork as I live quiet far from there. Hands down best service I have had ever. I will be servicing and buying all my power sports from profile from now on.
Dumbbells and Discipleship
7 months ago
The staff are hands down the most knowledgeable and outgoing of any powersports stores I've been too. They have a great inventory now and it looks really nice inside and out.
Jesse Dodier
11 months ago
Helpful friendly team with a great inventory of toys. Their salesman Ed is super easy to do business with, highly recommend making them your powersports go-to!
James Smith
3 years ago
Great people to do business with! Chris has been excellent to deal with. Other than a few parts glitches which were out of their control, everything has been a good experience.10/02/20 Update on current service to tractor. Just had tractor in for 200 hr service. Was told that it would be a one day turn around. It was! They did the service, found the reason and repaired a bucket roll issue, and picked up and delivered. Awesome job! Thanks to all at Profile! Was nice to see the improvement of the service area.
Freddy Castro (Fred Castro)
2 years ago
Due to Covid and a shortage of inventory in our home state of PA we were able to find the machine we wanted on Facebook marketplace and Edward was awesome. He gave us an out the door price and it was cheaper than the number we got in PA. We did all the paperwork online and it was super easy no pushy sales very knowledgeable staff and loved their delivery approach. Edward literally spent an hour with my son going over the entire machine and all the upgrades. Very impressed with the knowledge that they have of the product. Next machine we buy will be from profile for sure.
Ben
2 years ago
Amazing service. Can t thank the guys enough at Profile Powersports for getting me out of a big jam. Blew my rear motorcycle tire on the Kancamagus- living out of state with no transportation. Steve and the guys helped get me back on the road in no time helping me with the ordering of my tires and providing excellent service getting me back on the road for an absolute bargain of a price. These guys work hard to treat the customer right and their honesty goes a long way. If I was anywhere close in the area, I would go to these guys!
Isak Calland
4 years ago
In response to the review below me, Rob Bellini. It's funny you left a review the way you did. I was behind you in line, I know this because you gave them your information when you dropped off a destroyed dirt bike rim. I heard the whole conversation. You were told by two different service employees that rim should be replaced and they would try and remove a bearing, but couldn't promise because it was badly seized. You declined and said just try and oh well if it's damaged. It's very disheartening to see you come bash a company who was honest and upfront with you. Not to mention they mounted another tire for free for you too, you left that part out. Your review is bogus, rude and uncalled for. It's keyboard warriors like you that destroy images of great people. I've been here about 5 times and they are quite honestly the best dealership I've been to on the east coast. I heard and watched it all, nice try on bashing a business, but I was right there. Don't let this Rob guy deter you, this place is top notch!
wesley vandiver
2 years ago
from the moment i called and talked to sales it was nothing but good things. Ed made the buying process easy and enjoyable. you can buy a snowmobile anywhere however you buy the dealer too. I am very happy with the way i have been treated here.
Mehrdad Ziaei
a year ago
We were on a 2 weeks road trip from Canada. On Saturday of July 4th long weekend after going up the Mt Washington we had a clutch problem on one of the bikes, Patrick in Service took our call and looked at the bike even though it was last hour before closing, and they didn't even charge us!It was a big relief for us to get back on the road with peace of mind to continue on our road trip...Kudos to Profile Powersport
Terry Eichles
5 years ago
Sales staff were attentive without being overly aggressive. Helpful and engaging. Product lines available are quality with a variety of models in stock. Offering choices from 2, 3 or 4 wheels. One to four wheel drive and various other project equipment.Great to do business with.
Michael Zompa
2 years ago
Great service love the new sled purchased from Edward!
Kelly Cote
7 years ago
We recently had our sleds worked on and everyone was so nice helpful! The mechanic even came out and showed me the old parts that he had to replace and explained everything to me so I could understand. I would recommend Profile Powersports to anyone.
Gregory Pitts
a year ago
I gave these guys three chances. Strike three your out.First time $700 to fix a radiator hose on my 2019 canam.Had them reattach a trim piece which fell off on my first ride after getting it "fixed" Charged me $60 for that. I reattached it myself in ten minutes and so far it's fine.Quoted me $500 to change the tires on my motorcycle. I would supply the tires.Try Apexx motorsports in Fryeburg Maine. Sorry profile. I'm sure you do alot of people right. Just not me unfortunately.
Thomas Davis
a week ago
Service and follow up are excellent.
Nick Sceggell
2 years ago
The gang at PPS is always very helpful and are a great bunch to people. They have an honest and genuine business. I ve been incredibly happy with them in all of my dealings.
Katherine Fontone
7 months ago
Great atmosphere! Friendly service. Good prices and lots of inventory
Todd Oldham
4 years ago
What an excellent group of guys. Went in to buy a new generator ( my geny died camping ) and everyone was spot on and super knowledgeable. Thanks for the awesome service gang and would highly recommend for your generator or power sports needs. You guys rock. Thanks for the help !!!!