From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Susan Shifrin
3 months ago
Katie is the best in the field for getting your vehicle in and worked on. She's open and honest about what needs to be done. She's local and a hard worker in a business that SHE owns. Call her and find out for yourself.
Erika Rydberg-Hall
5 months ago
Katie gave my car an inspection after our mechanic couldn't fit me in. She also helped with a stubborn inorrect part holding in old plates. I appreciate how she took time to explain things and ask questions. Thank you Katie!
Susan Hurd
3 months ago
Fantastic, personalized, professional service. Repaired mechanical problem and helped us register our car in NH. So fortunate to have a great mechanic to keep our older vehicles in great shape.
Val Murphy
11 months ago
Katie is the bomb! She takes the time to not only tell you what s wrong but will quite literally show and tell with you at your vehicle with parts she keeps around for that purpose to demonstrate how things should and shouldn t be going! Katie is honest and fair in her assessments, and will take the time to make a list of priority items for repair and then explained what to expect down the road to need repair or replacement and will give a rough estimate so you can prepare financially.Katie cares about her customers not just about their cars. (And their dogs, and the dogs on walks by the shop)I highly recommend KB Automotive.Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Battery, Oil change
Lauren Smith
2 years ago
Katie is an amazing mechanic! Every time I get my car serviced at the shop I feel confident that I'm getting quality service. Katie always takes the time to explain the repairs that have been done, as well as inform me about any other upcoming repairs I should expect. If I have questions, she always takes the time to hear me out and gives me a full explanation in clear simple terms. I'm not knowledgeable about cars, so I appreciate the time Katie takes to explain and ensure that I understand what's going on. I cannot recommend Katie enough!Services: Brakes, Brake service & repair, Oil change
Crystal Tuttle
2 years ago
I have found my car person!!! Katie was easy going, honest and professional. I didn't feel like she was just trying to make a buck, she genuinely cares. I'm so glad I found this shop because I simply won't go anywhere else!!! Highly recommend!
Big Murph
2 years ago
Katie s work is excellent and she is honest beyond belief. She understands that repairs are often unexpected and will offer options if there are any available to help keep the costs down.She s dedicated reliable and you d probably want to invite her home for dinner when you pick up your car!Highly recommend!Services: Auto engine diagnostic, Brakes, Brake service & repair, Battery
Cristie Williams
a year ago
Another great experience with KB Automotive! Katie always gets the job done as quickly and efficiently as possible, and she's happy to explain her process.
Thorne Concord
2 years ago
Katie has been my trusted mechanic for years. I'm so glad she's got her own shop now and it is her day job, it's much easier to schedule an appointment for service!
Robert Parkinson
7 months ago
Awesome service stationKD is a Really good and honest mechanic and a wonderful all around person! I highly recommend!
Michael Scot
2 years ago
I went to KB Auto for my inspection stickers. Katie is fantastic! She gave me a heads up on some things I'll need in a few months time. I will be using her for all my future repairs.
Fee Jean
2 years ago
They were very thorough in diagnosing a problem with my brakes, and helped me to feel safe driving. They were able to get me in immediately and performed quality work.Services: Brake service & repair, Battery, Oil changeServices: Brake service & repair, Battery, Oil change
Lori Clarke
2 years ago
I want to thank Katie for the awesome service I received on short notice of brake and rotors I needed..very professional and picked my car up in (Concord area only) at work and dropped it off before getting out of work..highly recommend..thank you very much..ps reasonable prices too.Service: Brake service & repairService: Brake service & repair
James Weaver
2 months ago
Fast work. Great staff.
Kara Byrne
2 years ago
Easy to schedule an appointment, great explanation of services, thorough work, warm welcoming (and dog friendly!) vibe. So happy to have found this place!Service: Oil changeService: Oil change
Kelso McNaught
9 months ago
Loved this place. Prompt service, honest, trustworthy. Will go back
Brandon Williams
a year ago
I always have a great experience at KB automotive!! Smiles and excellent service!
Bobbiejo Downs
2 years ago
Katie at KB Automotive, LLC does amazing work, she is fair, reasonable, and honest.Services: Auto engine diagnostic, Brakes, Brake service & repair, Battery, Oil changeServices: Auto engine diagnostic, Brakes, Brake service & repair, Battery, Oil change
Alice Veenstra
4 months ago
Katie is awesome!
Amee K SweetMcNamara
2 years ago
Friendly and efficient with a relaxed neighborhood vibe. Nice when you can shop local and still get great service and a fair price!Service: Oil changeService: Oil change
FateOfTheSilent
9 months ago
Couldn't ask for a better experience. Thank you so much. You are life saver.
Lynn Davis
2 years ago
Clean, inviting, and Katie explains things really well. A mechanic shop with an actual vibe.
Bruce Clendenning
2 years ago
The best auto service in Concord!!
k smith
10 months ago
Great People!!!