Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Glenna Alexander
7 months ago
The owner was not able to repair our Class A motorhome at his shop after Good Sam had us towed there arriving after the shop closed on Fri afternoon. However, the owner was so helpful spending time with us and making phone calls on our behalf to locate a larger shop nearby that could help us. Thank you so much for helping us!!
Janet Straniere
a year ago
We should ve followed the advice of the other reviews that said this place was not good. Not only did they order the wrong part twice and take three days more time then they said it would take, But the owner is indeed a rude nasty person.we were taken advantage of and overcharged and to top off the miserable experience, we were told at 3:00 in the afternoon that he doesn t except credit cards or checks because we were from out of town. He would only take cash. So after spending three extra nights in that miserable place we were lucky enough to find a bank still open so we could get cash and pay way more than the job was really worth. Skip this place.
Rom Mel
a year ago
DON'T GO THERE. Seriously, just don't. I've reported them to the NH Attorney General per NH law. I know places are short staffed and waits at more reputable places can be long but it's worth it. I ended up having to go elsewhere anyway. And there IS a reason they always have availability, because the people who know better don't go there. They WILL try and screw you over, the only difference is whether you realize it or not. I purchased an older motorhome that needed some work I was planning to do and I wanted a state inspection to see if it had any additional issues I didn't already know about. They DID NOT receive my authorization to perform work they discovered on my motorhome resulting from that inspection, which is against NH state law. They handed me an exorbitant bill and when I objected Clyde (the owner) pulled out a pity card and said "oh I still need to pay my mechanic (Rob, who is equally bad, he just hides it under a guise of friendly "hey brothers") so what am I supposed to do?". Being a reasonable human (which they were counting on) I was willing to pay something if they really did fix some things...Well he put it like this "I'll lower it to this, it's not going any lower or maybe I'll just impound your vehicle and force you out of my shop. How about that?" Well it gets worse, not only did they charge me for work I didn't approve...they didn't do the work. And I have proof. I've reported them to the State, NH Attorney General and DOJ. They are blatantly breaking the law. My only fault being I trust people to be honest.
LaCretia Spencer
4 years ago
The inspection shop I have been going to for years got bought out so I was nervous about going to a new place. The person who bought out Bobs Towing in Rochester referred me to here. I could not have been more pleased. They were able to get me an appointment next day and I was in and out within 25 minutes. Very nice people
Savanha Desroches
2 years ago
If "0 Stars" were a possible rating, that is what I would give. Horribly unprofessional services. The "owner" (AKA Clyde) was downright aggressive with my partner and I, falsely accusing us of going on his property after hours when we never did. He even got in my partner's face, physically pushing against my partner with his own body in an attempt to intimidate him into "admitting" we were on his property. He then checked his cameras (after a good half hour of literally arguing with the man, insisting we never went on his property after hours) and saw that it wasn't us, then used the excuse of his personal life problems to account for his aggressive behavior. Second trip to make a payment I called ahead and he threated to keep my RV from me, then refused to answer the phone for the rest of the day. I bought the RV from a person in Massachusettes, where it had been sitting for about a year. It needed quite a bit of work to be road-ready and I had no issues paying whatever cost they quoted to me. Finally paid off the invoice (a total of $1585), went to pick up the RV and they claimed it was having issues starting because it was so old (1986 Chevy Shasta). I took their word for it and drove it off the lot. It broke down 3 different times on the highway that same day (within a half hour of leaving his business), and overheated to the point the engine wouldnt even shut down after I turned the ignition off. The dang thing could have blown up with me inside of it! It was smoking horribly... Come to find out, they didn't put a single fluid in it that it needed, other than gasoline, and that includes the coolant. The water pump busted and there was damage to the engine because of their lack of attention to what my vehicle needed. Yet, they slapped an inspection sticker on it anyway. The parts and labor I paid for are warrantied for 90 days per the invoice I got from him, but I no longer trust his business enough to take it back there to have them fix the damage their lack of proper servicing caused. I have asked a few friends about the place, and now know of many others that he has bamboozled with this business of his. I hate having to say this because I am usually a HUGE supporter of local businesses, but: DO NOT BRING YOUR VEHICLE HERE IF YOU DON'T WANT TO DEAL WITH UNPROFESSIONAL, PASSIVE AGGRESSIVE BEHAVIORS, UNREASONABLE PRICING, AND IRREPUTABLE SERVICES!Services: General repairs & maintenance, Brakes, Battery, Oil change
Joshua Staines
2 years ago
Very nice people! I stopped there when I got a flat and they helped me right away. Sold me a tire they had in stock and replaced it quick and easy at an amazing price! They also noticed my engine splash shield was hanging down underneath and fixed that as well! Thanks guys!!
Kelly Normand
5 years ago
They did a great job on an old rv we brought in! Ended up being more expensive than we originally expected but, considering the amount of work they did, it was well worth it! And even so, it was still reasonably priced for everything they did. Only downside was it took longer than expected but they always took our calls and were friendly.
Timothy Moreau
4 years ago
I had a lot of work done here in the past... they even let me charge it .. but; when I made payments, I started to notice that only part of my money was being applied to my balance owed..I questioned this and he blamed it on his accountant and said she had a new computer system that he didn t understand ...I caught on to his scam and immediately he wanted to be paid in full when I questioned it.!!So; I sold my vehicle that was there under repair..(which by the way he had chained up and locked behind his garage so I could actually never have any access to it until the bill was paid.. like I was the dishonest one..!!!! So; I paid him off in full that day of selling said vehicle...done deal right ?? Nope..Next day; got a call from the owner whom said I now owed him one more invoice and it was $444... this was the interest that he decides to now charge me on the money that I had owed to him over the past 12 months!!!! Crazy right???Of course ; I went to see my attorney and he said to ignore that invoice Since I had never signed any agreement to pay interest on credit that he allowed me to have there and he could not legally charge me for it...so; I had no dealings with them for about a year and then ....On Christmas week; he started sending certified letters to my home and filed some court papers as well.So;. long story short; this went on for another year and a half and the local Rochester District Court and the Superior Court shot him down both times and then he tried to sue me for HIS legal expenses of $4500.00..!! Finally; the Superior Court made a final decree saying that I owed C&G Automotive $.00 dollars..!!( that was a couple years ago )..But; still to this day, whenever this idiot sees me on the road or in a restaurant or a gas station or a store... he seems to think that he has the right to give me the middle finger and say F you in front of the customers... what a jerk..!!I would never bring my car here again and I would suggest nobody else go there!!!P.S ...To Clyde ( the owner)..Maybe now you ll stop giving me the finger in public..???
Ed mack
3 years ago
Omg they had me tow my motor home to there shop for a water pump . They made me wait for 10 days My cat and myself waited 10 days freezing with no heat. I asked why did they have me pay to tow my motor home if they couldn't do the job when I told them how important it was for me to get running because my mother is very sick and I need to be by her side. He basically said too bad he was very belgerant. So unfair but nothing I could do other than wait because I used my tow to his shop. Now I have to try to put it in myself after waiting 11 days
Katrina Goulet
6 years ago
I came in for an inspection sticker. They looked at my car and one guy was gonna give me the sticker. Another guy wanted to put my car up and then started to quote me for things that he said weren't necessary. When i said due the holidays and bills I didn't have a whole lot money. They wanted to do $500 worth of unnecessary work and are refusing to put the sticker on. But seeing as how I need the car I agreed. They told me it would take a day and s half (i dropped the car off at the start of business.) I called to confirm I could get the car at about an hour before the close of business the following day and was told that they would be unable to give me my car till late the next morning. They assured me that it would be done. I will never come back here again.
Patrick Desmond
4 months ago
Great service. Very honest and affordable.
Jessica Labonte
6 years ago
I have been going to C&G since I got my first car at 16. I have always been treated well and taken care of. The owner was always willing to work with me even when I couldn't afford some of the repairs I needed. Proud to say I will be a life long customer.
Lillian Rawson
a year ago
Had them mount and balance my tires and do an inspection but said it failed because the check engine light is on but it s not on and they never balanced my tires had to take it somewhere else
This Guy
6 years ago
Good people and will do what they can to help. Pricing is decent and the work is fairly quick for the amount of staff they have. Every time I have car trouble I can't tackle myself I bring to these guys.
Trent L
6 years ago
Christopher,With everything I have personally done for you while working at C&G automotive I don t understand how you could post such a negative comment. Between fixing your VW on numerous occasions and giving you a huge helping hand by taking some money off when you didn t have the money. So when you fail to uphold your side of a deal you fully agreed on suddenly Clyde s the criminal and the bad guy? I think you need to re-evaluate your thought process and alter your ego. Clyde s helped you more times than you can count. Don t go slandering a business with false information because you don t get your way. That s not fair nor is it right.
Randy Plaisted
4 years ago
Not good for inspections if you don't have a brand new car I wouldn't suggest bringing it there I have a 09 truck and they picked it apart. Also worst place to have install front end parts they didn't even get it close when I had them install inner and outer tire rods you can usually get close till you have an alignment done but it was to the point it was pulling me all over the road
Lisa Proulx
5 years ago
Been going to this garage since i owned my car. I could not ask for a better group of people and the service is great. Expecially rob my mechanic. They have gone out of their way for me a few times. Thank you guys!!
PatriciaAnn
6 years ago
The work was fairly good. Prices are based on the cost of the owner's toys, his multiple dwellings, and the knowlege of the customers wallet.
Emma Gielarowski
2 years ago
They always have time to fit a state inspection in! You guys are awesome! Good conversation while waiting too; just great guys
Jeremiah Behnken
a year ago
I've gone a few times & I've never had any issues with them. I definitely recommend this place.
Christopher Chase
6 years ago
very bad situation I brought in a 2003 150 Ford with brand new tires brand new exhaust and all kinds of accessories that I bought on a private sale to trade him to work on my vehicle and then I gave him another $800 to work on my vehicle and I just called them up today after waiting two and three weeks at a time to call him and he wants me to take my vehicle out unfinished and he gets to use the brand new tires keep the 2003 150 that he has and all sorts of other stuff.well since you want to act like that Clyde I know all about your wetlands activities.I hope you get it because I'm definitely going to the town and tell them all I know since I was 16 years old going to your shop.Clyde is a fraud a liar a bully to his customers and a bully to the town he lives in and he's not going to do it to this one.
Lucas Jones
a year ago
They got me in quickly and took care of inspecting my camper. Thanks!
Bill Toothaker
4 years ago
Been Coming to these guys for years, I have found them to be honest, hard working, very communicative and trustworthy.
Steve P
3 years ago
Great shop. Knowledgable staff. Reasonable prices. Quality work. Highly recommend!!
Kevin Tallman
5 years ago
Very rude. Came back for a reinspection. The owner gave me an attitude I gave him one back and he followed me out of the building.
Amy Jodoin
a year ago
Always trustworthy and personalized service. Been going there many years.
Diane Adams
a year ago
Excellent. Took the motorhome there and it got taken care of immediately.
James Feroz
4 years ago
Very professional and," to the point" attitude. Great work ethics, I will highly recommend!!!
Graham Matthews
5 years ago
Great bunch of guys, and darn good work. Am happy I went there.
Crystal Dehart
4 years ago
Mechanic was super nice. Easy to find, and they were polite.