Crest Auto World Service & Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alyssa Campos
5 months ago
Took my truck in for an oil change and while there was a issue I wont discuss that except to say that the service advisor Bruce and the owner Chris handled the situation with exceptional professionalism, understanding and accountability. I was very pleased in my interactions with both of them and their handling of everything. In my opinion they both show exactly what it means to give quality customer service. Should I return to the area in the future, as I hope to, i can trust that any needs will be met in the most professional and appropriate manner if either of these two gentlemen are involved.Service: Oil change

  Kamila Pandora
a week ago
Great service. Brought it in there for a broken part under warranty. They provided me with rental for the time being. No hastle. Fixed everything. We are very pleased with them. Great customer service

  Dylan Anctil
4 months ago
A sad excuse of a dealership went and bought my dream car thinking I could trust them told me my car had upwards of 10k of upgraded parts and labor to find out my car makes no boost had none of the said parts and they now wanna offer me 1500 and a messed up warranty to tell me it s good faith there sorry

  Hope Croom
3 years ago
I drove over an hour to see these folks. They were very responsive during the initial online and phone process. Matthew and Ryan were great! Treated me very well. Made sure I was taken care of and didn t have any questions. I have been working hard on my credit score for almost a year and I was skeptical they would be able to get a payment I could afford. They did and even threw in a power train warranty on my used WRX! They even followed up with me to make sure I made it home safely! Definitely honest, caring, friendly staff. Very knowledgeable as well. I enjoyed by time with them and would definitely give them a solid five

  confortij21
3 years ago
I recently purchased a Silverado from Matt Paisley at crest Chevrolet. I don t usually write reviews but I felt Like this experience really deserved a great review Matt is an awesome salesman and took care of every question and need that I had. I ve purchased many vehicles over my lifetime from dealerships and I ve always been so stressed through the process with this purchase there was no stress at all it was very smooth and easy. Matt explained everything about the truck, he was extremely knowledgeable about what he was selling which I ve never experienced before. Matt and everyone at crest Chevrolet was awesome! I strongly suggest anyone looking for a new Or used vehicle check them out. A well-deserved five star review!!

  Alan Harris
a year ago
Tried to get an alignment done here but they said they wouldn't touch it because of all the new suspension parts put in. Don't waste your time here go to a garage that will actually do the work their supposed to. And not be scared of a little extra work to align it. No wonder why I hear never go to crest all the time around town

  Raecene White
4 years ago
Matt was great with getting me out of my car. He stayed by my side the whole time and knew when I was getting overwhelmed with information. Everyone put their heads together and was able to get me into a vehicle that I was happy with, and a payment that was in my price range. Matt was the best salesman that I ve ever done business with, and highly recommend him.

  SCOTT CARRIER
4 years ago
My truck went into the shop due to a warranty defect. They worked hard to get the part in a timely manner, even though it was back ordered. They kept in touch with me weekly and notified me when the part came in and had the truck ready the next day. I would recommend them for sales and service any day.

  Samuel
8 years ago
I own a Chevy I purchased brand new at Crest about a year and a half ago. Gotta keep up them warranties, so I keep only going to dealerships for service. As life and locality changes, I've gone to multiple Chevy dealerships... Nothing beats Crest.Period... end of story...Meh, Manchester was fine, Rochester was just horrible (it's a long story of horrible horribleness with multiple levels of horrible), but oh baby Crest is Great. Every time I go out of my way and drive an extra 45 minutes to go to Crest, the servicemen explain everything clearly (and more important; honestly), and the sales guy still remembers my name and what type of car I purchased.Sincere, honest caring. I swear, nobody at Crest put me up to this. I just recently got burned so hard at another dealership that I felt it would be a better use of my time to commend the dealership that is doing it right than waste time on the ones that waste my time and money.

  ned hinds
5 years ago
Buy a car here because of the service department . Guys in the shop really know their stuff. High quality service and prompt repairs. Great job guys and thanks very much George, most appreciated.

  Bill Barbin
6 months ago
They always take good care of our vehicles.

  Tyler Eaton
4 years ago
I purchased my first truck from Marty at crest. Highly recommend them! Great service and I m in love with my new truck!

  BIG-BAD-BRUINS22 HOCKEY MAN
9 months ago
Charge 500 for brakes that cost under 100.

  Todd Crane
a year ago
Always a smooth experience. Excellent service and sales staff.Services: Electrical, Brakes, Auto maintenance, Battery, Oil changeServices: Electrical, Brakes, Auto maintenance, Battery, Oil change

  Christopher Palmer
a year ago
They do there best with what they have