Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JJ
5 days ago
These guys were extremely chill and cool people to be around havin amazing day and now I'm having an amazing day because of them! Ty!!!!
Kimberlee Curtis Parker
3 months ago
Wow..!!.What a pleasure.!!..These guys are Terrific..!!..I've been putting off having the oil changed for 2 months..!!..Every place was SO EXPENSIVE $90-$100..,!!..for a "SIMPLE" oil change..!!..but I guess NOTHING IS SIMPLE ANYMORE JASON, the manager, made this experience ABSOLUTELY flawless..!!We didn't even have to get out of the car.!!.plus,,it only took 10 minutes..!!..and while I was waiting,,I downloaded their digital coupon for $35 dollarsOFF.!!..UNBELIEVABLE..!!..So it only cost $29.21..!!..Wow,,just like good old days..!! so THANKS, JASON & ROBERT..!! YOU GUYS ROCK..!!..& You're LOCATED ON ROCK BLVD.!! HeeHee I'll be back
Golda Barton
2 months ago
This is an easy 5 star review! Jared and his team were great to work with. I got my rear and front differential and oil change done today . They were both knowledgeable and detailed. It only took about 30 min man they are fast! Thanks everyone
Mett Sweet
2 months ago
I arrived at jiffy Lube about 830 am. The staff was very friendly and helpful. My oil change was fast and efficient. The manager Jason, is professional in knowing what my car needed. I am very satisfied with the service that was performed on my 2012 Honda Accord. Please come and get an oil change with the friendly staff at Jiffy Lube next to Golden Gate in Sparks.
Gem Villamor
2 months ago
Super Friendly Staff. I went to Jiffy Lube to get my vehicle inspected, it was for my UBER. Tara who inspected my vehicle was very friendly. Jared who was helping her through the process was very friendly as well. Overall their customer service was excellent! Hands down for All there hard work. :-)
annemarie minke
2 months ago
Very good service all around. My brakes where fixed Despite the rust that made it hard to remove the old ones. they went out of their way to take care of every detail. Reasonable priced as well.
Emilee Vilardi
3 months ago
I procrastinated and waited way too long to get an oil change before my Christmas road trip. They were able to get me in immediately and I even got to stay in my car. Liz was so helpful and nice and had great energy. The Groupon helped a lot with savings
Andrew Brown
a month ago
The tech in the pit that drains the oil and changes the filter, thought the transmission filter was the one for the oil. He removed it and tried to replace it with a new oil filter. I was still sitting in the cab and I heard him saying he confused as to why it wouldn't screw on. He doesn't know the difference between oil and ATF? Then he couldn't find the oil filter. I had to get under there with MY flashlight and show him where it was. While I was under there he kept tightening the transmission filter. I asked him why he kept checking it. All he said was he just wanted to make sure it was tight. I don't think he was going to tell me that he removed that filter, thinking it was the oil filter. Then I asked "If you still can't find the oil filter, then what were you trying to screw the new filter onto?" Only then he admitted to removing it. I was there to get an oil change, and it took about an hour. There was nobody in line in front of me when I got there. If I hadn't of gone under and showed him how to do his job, I would probably have needed a new transmission. The techs in the pit should probably at least know the difference between the different fluids. ATF isn't in anyway close to engine oil. Or even have THEIR OWN FLASHLIGHT!
Sophia Ionin
5 months ago
Just dropped in and was seen immediately. Oil and filter change was quick. The woman who ran the place was great at showing and telling you what was done. She even reminded me if I had a coupon which I completely forgot about and saved me $30. So I left very satisfied.Service: Oil changeService: Oil change
vicktoria santana
5 months ago
I just want to let the public know that there is good people that still exist. Got checked in very fast service was very friendly from the beginning. I ve been going through some personal things and employee liz seen me teary-eyed and asked me if I wanted a hug I really needed that I appreciate that she went up and beyond. She is truly a angelService: Oil change
Arsalan Majid
3 months ago
Amazing customer service. Very quick work. Went in for an oil change got in and out in 15 minutes. Definitely will be coming back.
Frank Nunya
a month ago
Tech messed with cables in my engine. When I left I discovered my gas peddle was maxed out! It was all I could do not to ram someone. I was able to pull over and call them and tech came speeding over to meet me and fix what he did.
Marge Mirsky
4 months ago
Great Jiffy lube. The woman that I am assuming is the manager was friendly even at the end of the day, could answer any questions you had and gave me a better coupon than the one you found online. I'll come back to this location for my next one.
Gabriella Rose Amurao
5 days ago
Thank you for this guys, they re amazing.
Mike Bement
5 months ago
A young lady seemed to be running the shop and she did a great job. She was very polite and answered all questions we had. I would recommend this specific Jiffy Lube to anyone. All work was done quickly and professionally.Service: Oil changeService: Oil change
Tony Sclafani
3 months ago
Jason and his crew do a great fast job, they really go the extra mile to make sure all the things that come with an oil change get done. I would recommend this jiffy lube to everyone!
jonathan snyder
2 months ago
Great service. It was hard to find the oil change price tag online, but fast service and very helpful staff.
krystal paetz
a week ago
The guys at the Jiffy Lube on Rock r freaking amazing!!! Service was great!!! Thanks Jason
quiteanangel
5 months ago
Really nice bunch of guys. Quick, efficient, and informative. Let me know why my car sounds like a beast and what it needs to be fixed, if I wanted it quieter, not an issue that ll blow up my engine though.Service: Oil changeService: Oil change
pascale manuera
a month ago
Second time at this shop, again I appreciate their honesty, communication and prices. The manager helped my find coupons for a discounted service. Thank you!Service: Air & cabin filter replacementService: Air & cabin filter replacement
Shawn Murphy
4 months ago
This was the easiest oil change experience I ve ever had. Courteous, competent and knowledgeable ! Thank you
Brandon Stelzriede
2 months ago
Stopped by to have the crew check my tire. Not only did they replace the valve stem for free, but they checked the fluid levels and made sure my family and I were safe. Thank you, Jiffy Lube!
Christine Page
8 months ago
I was concerned I needed a brake job. I did not, I was shown the brake pads, it was explained that the fluid can lose viscosity so I opted for a brake system flush. With the oil change and wiper blade replacement the price was more than acceptable. I m sure I could have gone somewhere else and they would have just fine the job that wasn t necessary. Thank you for your professionalism !Services: Brakes, Oil change
ronna lewis
3 weeks ago
They did a very amazing job. Very professional and well done.
Anne Cook
10 months ago
Jason P. and Brandon R. are exceptional in their service. Jason took the time to get me a price and availability on the battery and Brandon was quick. Everywhere else didn't bother taking the time as I was told "just bring it in".The service was efficient, and they answered my questions. I highly recommend this place.Service: BatteryService: Battery
ED THOMPSON
3 weeks ago
Pulled right in. Great service.Manager dud a great job!
Brenda Dittmore
2 months ago
I felt that the staff was knowledgeable, professional and honest with their advice. Efficient and friendly.
H Johnson
8 months ago
I always use Jiffy Lube and have never been disappointed with their service. This last time though they raised bar and when Jasmine was changer my air filter she found a paycheck I had lost and 100.00 bil and gave them back to me. Her honest was amazing and I hope to be able to repay her some day.
Lauren Waite
10 months ago
AWESOME of all the locations I have been to, this one by far is best. I was here for less than 30 minutes for an oil change and tire rotation. They weren t messing around on phones for an hour and did not lose my tire key (like the prater location did). Also, exceptional customer service!Services: Tires, Oil changeServices: Tires, Oil change
Erin Kelly
7 months ago
After finding out my car takes an odd sized filter and 3 other Jiffy Lube locations did not have the filter, when I called this location, the manager said he didn't have it, but would get it before I arrived in the next hour and a half. When I arrived, earlier than expected, he not only recognized my car immediately but also had the filter in hand. I truly appreciated his extra effort to ensure I could get my oil changed.Service: Oil change